Startup Diligence
Diligence report Digital Banking / Emerging Markets Fintech Series D (pre-IPO unicorn) 2026-05-20

Tyme Group

Emerging-Market Neobank Unicorn — SA Profitability Proven, Philippine Scale Building, Group Financials Undisclosed

Tyme Group is a structurally credible emerging-market neobank with proven South African unit economics and Nubank's strategic endorsement, but information asymmetry — no consolidated group audited financials, unconfirmed Philippine profitability, and partial cap table disclosure — prevents a high-confidence buy recommendation on publicly available evidence alone; track and request group financials before committing.

Cover facts

Last Valuation 01
1500 USD M [CO002]
Series D Raised 02
250 USD M [CO001]
Total Raised 03
~$600M [CO035]
Total Customers 04
17M+ [CO037]
SA Revenue FY2025 05
R3.11B [CI001]
SA Rev Growth YoY 06
29% [CI001]
Employees 07
1,500+ [CO010]
Lead Investor (Series D) 08
Nubank ($150M, 10%) [CO001]

Company profile

Tyme Group is a Singapore-incorporated digital banking holding company that builds and operates neobanks in underbanked emerging markets using a hybrid model that pairs a mobile-first app with retail kiosk onboarding. The group's two operating banks are TymeBank (South Africa, rebranding to GoTyme Bank SA) and GoTyme Bank (Philippines, JV with the Gokongwei Group). A third brand, TymeX, provides the group's shared technology platform from a Vietnam engineering hub. TymeBank SA reached its first profitable calendar month in December 2023 and generated R3.11B in total revenue for FY2025 (29% YoY growth), though it remained loss-making at the entity level with a FY2025 total comprehensive loss of R219M. GoTyme Philippines, launched in October 2022, had crossed 9 million customers by May 2026 and became the Philippines' #1 Visa debit card issuer by active usage. In December 2024, Tyme Group closed a $250 million Series D at a $1.5 billion valuation led by Nubank ($150M for 10%), alongside M&G Catalyst ($50M) and existing shareholders. African Rainbow Capital holds approximately 40% of the group. Total capital raised stands at approximately $600 million. The group serves 17 million-plus customers across its markets and employs 1,500-plus people worldwide.

Website
tyme.com
Founded
2019-02-01
Founders
Coenraad Jonker
Founding location
South Africa
Headquarters
Singapore
Product
Tyme Group's core product is a repeatable bank-building platform comprising: (1) a mobile-first banking app (savings, payments, lending, insurance) with API-first architecture; (2) proprietary kiosk hardware for instant-issue debit card and account opening inside partner retail stores (Pick n Pay, Boxer SA; Robinsons PH); (3) TymeX — a shared engineering platform for core banking, risk, and compliance built in Vietnam; and (4) Retail Capital, a merchant cash advance lending arm (R9.5B South African MCA portfolio). GoTyme PH provides savings accounts, debit Visa cards, QR payments, and micro-lending.
Customers
Mass-market consumers in South Africa and the Philippines, particularly the underbanked and first-time account holders who are onboarded through in-store kiosk networks. Secondary segments include SMEs served through the Retail Capital MCA product and corporate clients via partnership channels.
Business model
Retail banking: net interest income (lending and savings spreads), fee and commission income (transaction fees, card interchange, insurance commissions), and merchant cash advance fees (Retail Capital). Revenue is reported at the operating bank entity level. No technology licensing or SaaS revenue stream exists; monetization is through the regulated bank P&L.
Stage
Series D — pre-IPO, targeting 2028 NYSE or JSE listing
Funding status
Total raised: approximately $600 million. Key rounds: pre-Series C (May 2023) — $77.8M from Norrsken22, Blue Earth Capital, and others; Series D (December 2024) — $250M at $1.5B valuation led by Nubank ($150M for ~10%), M&G Catalyst ($50M), and existing shareholders. Additional investors include African Rainbow Capital (~40%), British International Investment, Apis, Tencent, and the Gokongwei Group. Going-concern capital support from ARC confirmed only through October 2026; next capital event required.
[CO001, CO002, CO010, CO011, CO012, CO021, CO035, CO037]

Executive summary

Top strengths

  • TymeBank SA reached its first profitable calendar month in December 2023, becoming Africa's first digital bank to achieve monthly profitability at scale — validating the hybrid kiosk-plus-app model.
  • Nubank's $150M entry at a 10% stake is the most credible external valuation signal: a public company with SEC filings committed capital at the $1.5B mark, providing independent pricing confirmation.
  • GoTyme Philippines achieved #1 Visa debit card issuer status by active usage in under three years of operation, demonstrating the model's portability across emerging markets.
  • TymeBank SA's 29% YoY revenue growth to R3.11B in FY2025 and a rapidly improving cost-to-income ratio demonstrate approaching break-even economics at the SA entity level.
  • African Rainbow Capital's ~40% anchor stake and confirmed capital support provides near-term liquidity backstop while the group scales toward a 2028 IPO.

Top risks

  • Going-concern qualification: TymeBank SA's FY2025 audited financials include a going-concern disclosure; ARC's capital support is confirmed only through October 2026, creating a hard funding deadline.
  • No consolidated group-level audited financials are publicly available; the gap between SA entity economics and group economics (including Philippine losses and holding company costs) is unknown and material.
  • Credit impairment charges grew 51% YoY to R534M in FY2025, outpacing revenue growth of 29%, raising questions about credit risk management as the loan book scales.
  • Home Affairs identity-verification fee increase (from 15c to R10 per query) could raise TymeBank SA's customer acquisition cost by 20–50% and trigger legal exposure if implemented.
  • Retail partner concentration: GoTyme SA's kiosk onboarding depends heavily on Pick n Pay and Boxer; any reduction in retail partnerships would directly impair customer acquisition.

Open gaps

  • Consolidated Tyme Group Pte Ltd (Singapore holding) audited P&L, balance sheet, and cash flow for FY2025 — not publicly available; group profitability and cash burn cannot be assessed.
  • Post-Series D fully diluted cap table with all shareholder percentages, liquidation preference stack, governance rights, and ARC/Nubank voting provisions — not publicly disclosed.
  • GoTyme Philippines standalone audited financial statements for FY2025 and confirmed path to break-even — not publicly available; Philippine profitability timeline is unverifiable.
  • Binding capital commitment or financing plan for Tyme Group beyond 31 October 2026, including IPO timeline, pre-IPO bridge terms, or ARC follow-on commitment letter.
  • Customer acquisition cost (CAC), cohort lifetime value (LTV), and churn rates by segment — private; unit economics can only be inferred from aggregate disclosed data.

Contents

Chapter 01

01Company Overview

1.1 Identity, Structure, and Operating Footprint

Tyme Group describes itself as a multi-country digital banking group focused on emerging markets and organized around a high-tech, high-touch banking model that is embedded into physical retail ecosystems. The current public corporate website is tyme.com, not the parked tymegroup.com domain supplied in the task brief, and the official site positions Singapore as the group headquarters while highlighting major operating footprints in South Africa, the Philippines, and a technology hub in Vietnam. On the South African side, TymeBank launched in February 2019 and, by May 2026, its consumer-facing site redirected to gotyme.co.za, indicating that the South African franchise is in the middle of a broader GoTyme brand alignment. In the Philippines, GoTyme launched in October 2022 with the Gokongwei Group and uses the same retail-led onboarding logic via kiosks, debit cards, and app-first account opening. The group-level website reports more than 15 million customers and 1,500-plus employees, while later 2025 company communications place the customer base above 17 million as Tyme adds new markets such as Indonesia and Hong Kong lending. The operating picture is therefore not a single-country neobank but a repeatable bank-building platform with one mature South African asset, one fast-scaling Philippine joint venture, and early adjacent market expansion.[CO004, CO005, CO006, CO007, CO008, CO009]

Snapshot KPI table
MetricValue / statusDate / periodPrimary supportWhy it matters
Group customers15M+ on official site; 17M+ in June 2025 company release2026 site retrieval / 2025-06Tyme official pagesShows the group is already population-scale rather than early-stage
TymeBank customers9.6M total / 3.5M active2024-06-30TymeBank Basel Pillar IIIMost precise regulated South African customer checkpoint in public filings
GoTyme customers5.1M customers; PHP24B deposits2024-12BusinessWorldConfirms Philippine traction with both customers and deposit balances
Employees worldwide1,500+2026 site retrievalTyme official siteOnly current group-wide workforce figure publicly shown on the official site
Revenue run-rate>$100M annualized2023-05Tyme pre-Series C releaseEarliest explicit group economics disclosure located in public sources
Profitability milestoneFirst profitable month in December 20232023-12 / announced 2024-01TymeBank press releaseRare evidence of African digital-bank break-even
Last funding round$250M Series D2024-12TechCrunch / Tyme releaseConfirms unicorn status and fresh growth capital
Implied valuation$1.5B2024-12TechCrunch / Tyme releaseAnchor valuation for later scenario work

This table intentionally mixes dated checkpoints instead of forcing a single current number. Tyme discloses different customer counts at different dates and entity levels; the table preserves the date context rather than averaging them.

[CO001, CO002, CO010, CO014, CO016, CO025]
FO002: Company snapshot logic

Tyme's model connects group-level platform capabilities to market-specific banks distributed through retailer and payment partners.

The flow simplifies legal entities into operating logic; it is meant to show how capital, product development, and retail distribution connect rather than to replicate the legal-org chart.

[CO004, CO006, CO007, CO009, CO023, CO042]

1.2 Leadership, Governance, and Organization

Tyme's public leadership materials and bank disclosures show a layered governance structure spanning the group holding company, the South African bank, the Philippine bank, and the Vietnam product-and-engineering unit. The official Tyme site identifies Coenraad Jonker as Executive Chairman and co-founder of Tyme, David Pfaff as Chief Executive Officer and director of the group, Nate Clarke as president and CEO of GoTyme Philippines, and Dieter Botha as CEO of TymeX. South African statutory filings add more detail on leadership transition at the banking entity: Tyme Bank Limited's 2024 annual financial statements record Coenraad Jonker's resignation as a director effective 30 September 2024 and Karl Westvig's appointment from 1 October 2024, while the South African Reserve Bank's April 2026 registered-banks list names Cheslyn Jacobs as chief executive officer of GoTyme Bank Limited. That sequence matters because it shows the founding team moving upward into group-level strategy while the operating bank professionalizes around a new executive bench. The same evidence also suggests that the most visible governance disclosures remain stronger at the regulated bank level than at the group-holding-company level. Public materials clearly identify founders and executives, but they do not publish a fully detailed group board, committee map, or post-Series D cap-table governance rights.[CO011, CO012, CO013, CO038, CO039]

Leadership and founder table
PersonRoleEntity / scopeEvidenceImplication
Coenraad JonkerExecutive Chairman and co-founderTyme GroupOfficial Tyme people section and multiple independent reportsFounder still shapes group strategy and capital markets narrative
Tjaart van der WaltCo-founder; directorTyme historical founding team / group board roleIndependent reporting and 2025 rebrand coverageFounding DNA remains visible in governance even after scale-up
David PfaffChief Executive Officer and directorTyme GroupOfficial Tyme siteSuggests group-holdco leadership is professionalizing beyond the founders
Karl WestvigChief executive from 1 October 2024Tyme Bank Limited2024 audited financial statements and 2024 leadership-transition reportingMarks transition from founder-led bank operations to a new operating CEO
Cheslyn JacobsChief executive officerGoTyme Bank Limited (South Africa SARB listing)SARB April 2026 registered-banks listSignals that the South African bank's public-facing leadership is still in motion during rebrand
Nate ClarkePresident and CEOGoTyme PhilippinesOfficial Tyme site and partner releasesConfirms separate local-market operating leadership in the Philippines

The public record is stronger for named executives than for the full group board or committee architecture. Titles are preserved exactly as they appear in source materials even where the naming changed during the 2024-2026 transition.

[CO005, CO011, CO012, CO013, CO038, CO039]
FO003: Leadership and scale KPIs

Selected indicators of Tyme's scale, workforce, and leadership transition as the group moves from founder-led buildout to multi-market operations.

Customer figures are not a single synchronized snapshot; the figure deliberately combines the latest disclosed checkpoints by source and date.

[CO010, CO011, CO012, CO016, CO024, CO037]

1.3 Funding, Shareholders, and Capital Formation

Tyme's capital history shows a progression from South African bank-builder to emerging-markets unicorn. The company's May 2023 pre-Series C announcement said shareholders invested a total of $77.8 million, with Norrsken22 and Blue Earth Capital joining as new investors and proceeds earmarked for South Africa and Philippines growth, Southeast Asia expansion, and a partial share buyback. The same release disclosed a revenue run rate above $100 million and onboarding above 300,000 customers per month, giving investors a scale narrative before full profitability. By December 2024, TechCrunch reported that Tyme had closed a $250 million Series D at a $1.5 billion valuation, led by Nubank with a $150 million check for 10% of the business, alongside a $50 million investment from M&G Catalyst and $50 million from existing shareholders. TechCrunch also reported total capital raised of nearly $600 million and African Rainbow Capital retaining roughly 40% ownership. Supporting partner sources broaden the investor roster: British International Investment, Blue Earth, Apis, Tencent, the Gokongwei Group, and Norrsken22 all appear in official or shareholder communications. What remains undisclosed is the exact post-Series D ownership split outside the ARC and Nubank data points, meaning investors can trace capital quality and strategic fit but not reconstruct a full diluted cap table from public evidence alone.[CO001, CO002, CO018, CO019, CO020, CO021]

Stakeholder or investor map
StakeholderRole / instrumentEvidence pointWhy it mattersOpen diligence ask
African Rainbow Capital / Ubuntu-BothoAnchor shareholderTechCrunch says ARC retained ~40% after Series D; ARC releases describe Tyme as core portfolio assetControl and long-term support remain concentrated around South African sponsor capitalConfirm current voting rights and board-control provisions post-Series D
Nubank / Nu HoldingsLead Series D investorInvested $150M for 10% in December 2024Adds global digital-banking pattern recognition and valuation validationClarify information rights, strategic collaboration, and exit expectations
M&G CatalystSeries D investor$50M in December 2024Adds institutional crossover capital to the syndicateConfirm whether M&G has follow-on rights or board observer status
Norrsken22Pre-Series C investorNamed in May 2023 raiseSignals Africa-focused growth-capital supportVerify current ownership after Series D dilution
Blue Earth CapitalImpact investor via Apis relationshipNamed in May 2023 raise and separate Blue Earth releaseValidates inclusion narrative and blended-return appealDetermine whether its economics differ from other preferred shareholders
British International InvestmentDevelopment-finance equity investorInvestment page supports SA and Philippines scalingAdds policy credibility and impact disciplineConfirm whether BII remains active after website status changed to exited
TencentEarlier strategic shareholderNamed in official and TechCrunch coverageProvides fintech and platform credibility despite limited fresh disclosureConfirm current ownership and governance role
Gokongwei Group / Robinsons ecosystemPhilippines JV and distribution partnerOfficial GoTyme and partner releasesEssential for Philippine kiosk distribution and ecosystem accessClarify JV economics and cross-sell rights with Robinsons assets

Public sources identify high-level investors and strategic partners, but not a complete diluted share register. The BII page lists the investment status as exited as of December 2025, so ownership continuity requires direct confirmation from management or cap-table documents.

[CO001, CO002, CO018, CO019, CO034, CO035]
FO001: Company milestone timeline

Key dated milestones showing Tyme's evolution from a South African mobile-money platform into a Singapore-headquartered, multi-market digital-banking group.

The 2026 rebrand item is directional because public reporting describes the change as in-process rather than legally completed.

[CO001, CO005, CO008, CO009, CO014, CO018]

1.4 Milestones, Rebrand, and External Dependencies

Tyme's milestone record is unusually legible for a private fintech. Independent reporting traces the business back to a 2012 mobile-money and financial-services project created by Coenraad Jonker and Tjaart van der Walt, followed by Commonwealth Bank of Australia's 2015 acquisition of the technology platform, a South African banking licence process completed in 2017, African Rainbow Capital's 2018 acquisition of TymeDigital, and TymeBank's commercial launch in February 2019. Since then the operating model has been defined by physical distribution partnerships — especially Pick n Pay, Boxer, TFG, and the wider Gokongwei ecosystem — alongside product additions such as SME lending, buy-now-pay-later, and salary-linked credit. The next major milestone is brand convergence: the South African bank's live site already runs on gotyme.co.za and TechCentral reported that management intends to complete the GoTyme rebrand in the first half of 2026. The adverse side of the milestone record is that Tyme remains exposed to policy decisions that affect low-income onboarding economics. In June 2025, Tyme management said it was considering legal action over proposed Home Affairs identity-verification fee increases, arguing they would raise acquisition costs and undermine financial inclusion. That dispute is strategically important because Tyme's branchless, mass-market model depends on low-cost KYC, retailer-assisted onboarding, and a regulatory environment that keeps serving underbanked customers economically viable.[CO014, CO015, CO016, CO017, CO023, CO025]

Milestone table
DateEventTypeAmount / statusParticipantsImplication
2012Tyme concept created inside Deloitte-led mobile-money effortfoundingTyme name coinedCoenraad Jonker, Tjaart van der WaltOrigin of the bank-building platform predates the licensed bank by several years
2015Commonwealth Bank of Australia acquired Tyme platformpartnershipCorporate acquisitionCommbankMoved Tyme from fintech project into bank-licence pathway
2017South African banking licence formally grantedregulatoryLicence grantedSouth African Reserve Bank / TymeDigitalCritical regulatory unlock before launch
2018African Rainbow Capital acquired TymeDigital from Commbankfinancing100% acquisitionARC / Patrice Motsepe groupEstablished current South African sponsor base
2019-02TymeBank launched in South AfricaproductCommercial launchTymeBankFirst scaled operating bank in the platform
2022-07/08GoTyme received BSP COA and commenced operationsregulatoryCOA signed 29 July 2022; operations 1 August 2022BSP / GoTymeEnabled second bank launch in the Philippines
2022-10GoTyme launched publicly with Gokongwei ecosystem supportproductLaunch in PhilippinesTyme / Gokongwei GroupProved exportability of the retail-distribution model
2023-05Pre-Series C capital raisefinancing$77.8MNorrsken22, Blue Earth, existing shareholdersFunded international expansion and partial buyback
2023-12TymeBank reached first profitable monthscaleBreak-even milestoneTymeBankRare digital-bank profitability proof in Africa
2024-12Series D closed at unicorn valuationfinancing$250M at $1.5BNubank, M&G, existing shareholdersReset group valuation and extended runway
2025-06Tyme reported >17M customers and added Indonesia / Hong Kong initiativesscale17M+ customersTyme GroupShows platform moving beyond two-bank footprint
2026-H1South African rebrand to GoTyme underwaygovernanceBrand transition in progressTymeBank / GoTyme South AfricaCould simplify international branding but introduces execution and approval risk

This chronology mixes official company releases, regulated-bank disclosures, and independent reporting because no single Tyme document publishes the full 2012-2026 history in one place.

[CO001, CO005, CO008, CO009, CO014, CO018]
FO004: Current-brand and regulatory status map

Current public-status indicators showing how Tyme's South African and Philippine banking entities sit inside the 2026 operating setup.

This figure captures status indicators rather than valuation or customer metrics to avoid duplicating the snapshot table.

[CO022, CO028, CO029, CO038, CO040]

1.5 Exhibits

Chapter 02

02Market Analysis

2.1 Market Boundary and Status-Quo Substitutes

Tyme's relevant market is narrower than 'banking' in the abstract. The company is competing for the everyday financial lives of underbanked consumers and SMEs in South Africa and the Philippines: transaction accounts, salary and bill flows, savings balances, merchant and personal credit, and adjacent digital-payment activity. That is different from corporate treasury, investment banking, wealth management, or insurance-only spending, all of which sit outside the practical adoption path for Tyme's retail-embedded model. Public policy documents from South Africa and the Philippines reinforce this framing. The South African Reserve Bank's digital-payments roadmap ties competition, interoperability, and inclusion directly to low-cost transaction flows, while the BSP's roadmap describes payment and transaction accounts as the gateway into formal financial inclusion. The strongest status-quo substitutes are therefore incumbent retail bank accounts, cash, e-wallets, salary-linked borrowing, and informal or semi-formal SME finance rather than premium full-service banking bundles. In both countries, the mass-market opportunity depends less on persuading already affluent multi-bank customers to switch and more on turning cash-heavy, digitally reachable adults and merchants into active account, payment, and credit users. That distinction is what makes Tyme's retailer-assisted digital model economically relevant even where formal account ownership is already comparatively high.[CM001, CM002, CM011, CM021, CM038, CM039]

Market definition table
Segment / categoryIncluded spendExcluded spendBuyer / payerRelevance to Tyme
South Africa consumer digital bankingTransaction accounts, debit-led payments, savings, short-term consumer creditCorporate treasury, wealth products, investment bankingRetail consumer self-funded via deposits and feesCore TymeBank mass-market use case
South Africa SME and merchant financeMerchant cash advances, working-capital lending, payment acceptance linked to bank relationshipLarge corporate lending and trade financeMSME owner or merchantImportant profitability and deposit-depth adjacency
Philippines consumer digital bankingDigital current accounts, debit-led payments, savings, salary-linked and personal creditCorporate and investment bankingRetail consumer self-funded via deposits and feesCore GoTyme retail opportunity
Philippines merchant / MSME financeMerchant acceptance, working-capital and payroll-linked credit, transaction-linked cross-sellLarge-ticket commercial bankingMerchant or small-business ownerExpands beyond payments into higher-yield products
Status-quo substitutesCash, incumbent retail bank accounts, e-wallets, informal borrowing, salary advancesN/AConsumers and SMEs already using incumbent channelsExplains why adoption is a share-shift problem, not a zero-to-one market
Explicitly excluded adjacenciesN/AInsurance-only spend, brokerage, wholesale/corporate banking, capital marketsAffluent or enterprise buyersOutside Tyme's embedded retail-banking model

The market is defined around everyday retail and small-business financial behavior because that is where Tyme's embedded distribution and digital KYC model creates an edge. It is not a top-down share of all banking revenues.

[CM001, CM002, CM038, CM039, CM045]
Country structure comparison table
MarketCurrent inclusion / access signalCurrent digital usage signalMain substituteMain monetization unlockMain friction
South Africa85% adult account ownership74% adult mobile internet usage; PayShap adoption growingCash plus incumbent banksCross-sell from low-fee accounts into active usage and SME / consumer creditCash persistence, affordability, and onboarding cost
Philippines50% adult formal account ownership but 85% household account ownership57.4% of retail payments by volume digitalCash plus e-wallets and incumbent banksMove payment familiarity into primary-bank status and broader regulated productsIndividual ownership still lags household access
Africa regional fintech contextTransactional inclusion expanded via mobile money74% of global mobile money volume sits in AfricaSemi-formal and informal financeTranslate payment scale into lending and merchant depthThin-file credit and fragmented data rails
Asia-Pacific digital contextLarge digitally connected population base1.4B mobile internet users in 2024Traditional banks plus walletsLow-cost app distribution and ecosystem partnershipsHighly varied market maturity across countries
Tyme SAM lensUnderbanked adults and SMEs in reachable ecosystemsRetailer-assisted onboarding plus mobile servicingCash, e-wallets, and entry-level bank accountsPrimary-account usage, deposits, and small-ticket creditTrust, KYC, and merchant / employer conversion
Excluded premium-bank lensAlready affluent multi-product customersHigh digital usage but low need for assisted acquisitionIncumbent premium banksLimitedWeak fit with Tyme's model and unit economics

This comparison table summarizes why South Africa and the Philippines should be analyzed as structurally different opportunity sets even though both fit the same high-level digital-bank thesis.

[CM003, CM004, CM017, CM022, CM024, CM031]
FM001: Market sizing lens

Tyme's market should be sized in layers: broad everyday banking need, digitally reachable users, and the narrower underbanked mass-market segments where embedded distribution improves economics.

The pyramid is qualitative because public sources provide strong inclusion and connectivity lenses but not a single market-wide revenue pool that maps cleanly to Tyme's model.

[CM001, CM002, CM003, CM004, CM022, CM038]

2.2 Country Sizing Lenses

South Africa and the Philippines need different sizing logic. In South Africa, the broad market is not an 'unbanked-only' story: World Bank evidence shows 85% of adults already have an account, and GSMA reports mobile internet usage equivalent to 74% of the adult population. The key remaining monetizable gap is depth, not first access — low-fee everyday banking, digitally assisted onboarding, cash displacement, and SME credit for a heavily informal small-business base. That same GSMA report says 86% of MSMEs are informal and 79% of informal MSMEs have never borrowed, showing why lending, merchant acquisition, and deposit primacy matter more than simply counting accounts. In the Philippines, the market is more obviously still in inclusion-build mode: the BSP's 2025 CFIS shows only 50% of adults have a formal account, but 85% of households have at least one account, 62% of households already transact financially through electronic devices, smartphone ownership is 86%, and internet use is 89%. Meanwhile BSP's 2024 status report shows digital retail payments at 57.4% of volume and 59.0% of value, suggesting the payment rail is maturing faster than full primary-bank ownership. For Tyme, that means South Africa's SAM is driven by underserved economics within a largely banked population, while the Philippines offers both inclusion expansion and product deepening from a lower account-ownership base.[CM003, CM004, CM008, CM009, CM022, CM023]

TAM / SAM / SOM or sizing lens table
LensPublisherYear / periodGeographyValueMethodologyConfidenceLimitation
Adult account ownershipWorld Bank Global Findex overview2021-2022South Africa85% of adultsDemand-side inclusion surveymediumShows access, not product depth or primacy
Mobile internet reachGSMA2023South Africa74% of adultsUnique mobile internet users as share of adult populationmediumConnectivity does not equal willingness to switch primary bank
Informal MSME shareGSMA2024 reportSouth Africa86% of MSMEs informalMSME survey cited by GSMAmediumInformality is a structural proxy, not a direct banking-revenue measure
Unserved credit depthGSMA2024 reportSouth Africa79% of informal MSMEs never borrowed; only 2% borrowed for business in prior 12 monthsMSME survey cited by GSMAmediumCredit-gap measure is directional, not a full volume estimate
Formal account ownershipBSP 2025 CFIS2025Philippines50% of adultsNational survey of adults 15+highIndividual account ownership understates shared household access
Household account ownershipBSP CES / CFIS coverage2025Philippines85% of householdsHousehold-level survey measurehighHousehold access is not the same as individual product ownership
Digital retail payment penetrationBSP 2024 Status of Digital Payments2024Philippines57.4% of volume; 59.0% of valueMeasured share of retail paymentshighPayments penetration is broader than digital-bank primary-account penetration
Africa fintech revenue opportunityBCG2021-2030Africa$65B by 2030; 13x growthRegional fintech revenue projectionmediumRegional forecast is not Tyme-specific and includes more than digital banks

The table intentionally mixes multiple lenses because no public source gives a clean, directly investable Tyme-specific TAM. The right answer is a triangulation of inclusion, connectivity, payments penetration, and credit depth.

[CM003, CM004, CM008, CM009, CM015, CM016]
FM002: Buyer / segment map

The opportunity is strongest where customer need, digital readiness, and retailer-assisted onboarding overlap.

The flow summarizes segment fit rather than measured market share; it translates the table-level buyer, user, and payer evidence into a visual map of where Tyme's model is most advantaged.

[CM008, CM009, CM022, CM023, CM039, CM045]

2.3 Buyer, User, Payer Segments, and Adoption Path

The buyer, user, and payer are often the same person in Tyme's markets, but the adoption path is still mediated by ecosystems, employers, merchants, and government rails. The most important customer groups are salaried mass-market adults who need low-cost primary accounts; cash-reliant households that want safer storage and low-friction payments; micro-merchants and MSMEs that need working capital and payment acceptance; and ecosystem partners that provide the physical surfaces where onboarding happens. In South Africa, retailer-assisted onboarding matters because digital access is broad but affordability, trust, and physical cash behavior still shape usage. In the Philippines, account ownership is lower but digital familiarity is already high thanks to smartphones, e-money, and rapid retail-payment digitization. That means the product journey often starts with payments and deposits before expanding into savings, salary-linked or personal credit, and merchant finance. The payer logic also differs by use case: households self-fund, merchants pay through fees or finance spreads, and ecosystem partners effectively subsidize customer acquisition by embedding kiosks, cards, and rewards into existing footfall. Tyme's market entry logic therefore depends on aligning product sequence with customer readiness: payments and account opening first, active usage second, and lending depth only after transaction data and trust accumulate.[CM012, CM013, CM024, CM025, CM027, CM028]

Segment / buyer map
SegmentBuyerUserPayerWorkflowBudget ownerAdoption trigger
SA salaried mass-market adultsIndividual consumerSameSameOpen account -> receive salary / store value -> make payments -> saveHousehold budgetLower fees, easier onboarding, trusted physical support
SA cash-reliant householdsHousehold decision-makerHousehold membersHousehold income poolCash in / cash out -> bill pay -> transfer -> emergency savingsHousehold cash-flow managerSafer money storage and lower transaction friction
SA micro-merchants and SMEsBusiness ownerOwner / staffBusiness ownerAccept payments -> settle into account -> borrow working capitalSME ownerFast access to working capital and linked transaction data
PH urban wage earnersIndividual consumerSameSameApp onboarding -> payroll / transfers -> debit-led spending -> savingsHousehold budgetConvenience and rewards on top of digital familiarity
PH shared-access householdsHousehold account holderFamily membersHousehold income poolOne account per household -> shared payments and transfers -> gradual deepeningHousehold decision-makerShared account access where individual formal ownership is still incomplete
PH merchants and gig workersMerchant or workerSameSameReceive payments -> store funds -> access credit / working capitalMerchant or self-employed workerLower-friction digital cash management
Ecosystem partnersRetailer / employer / government railEnd customerPartner subsidizes surface; customer pays product economics over timeFootfall -> assisted onboarding -> active usage -> cross-sellPartner growth or service budgetEmbedded acquisition economics

Buyer, user, and payer are often the same person, but acquisition surfaces are frequently controlled by retailers, employers, or broader ecosystem partners. That is why embedded distribution matters so much to Tyme's model.

[CM039, CM040, CM041, CM045]
FM003: Adoption funnel or value-chain map

The adoption path in Tyme's markets moves from digital access and assisted onboarding into payment activity, savings behavior, and eventually credit products.

The flow is conceptual but source-backed: regulators and market reports consistently frame payment accounts as the entry point and lending depth as the harder second-stage prize.

[CM021, CM022, CM025, CM039, CM040, CM042]

2.4 Growth Drivers and Adoption Constraints

The market drivers are real and measurable. BCG argues that Africa is the fastest-growing fintech region globally, with revenues potentially expanding 13x to roughly $65 billion by 2030, and notes that more than half of African fintech firms operate in payments and lending — exactly the categories that matter most to Tyme. In the Philippines, the regulator has already pushed digital retail payments beyond the roadmap target, creating a favorable infrastructure base for digital-bank acquisition. Yet structural friction remains substantial. In South Africa, GSMA highlights device affordability, electricity costs, infrastructure crime, regulatory uncertainty, and digital-skills gaps as practical barriers to deeper digital adoption. BIS and SARB also note that South Africa still relies heavily on cash and that new rails like PayShap, while promising, are not yet a full substitute for cash at mass-market scale. Across Africa more broadly, BCG argues that thin-file SMEs, weak credit bureaus, high capital costs, and data fragmentation still constrain risk-based lending depth. In the Philippines, formal account access improved at the household level even as individual ownership slipped, showing that account access alone does not guarantee deep product usage. For Tyme, the investable conclusion is that digital-account and payment growth is structurally strong, but profitable market capture still depends on solving trust, KYC, data, and credit-depth bottlenecks country by country.[CM010, CM014, CM015, CM016, CM017, CM018]

Growth drivers and constraints table
Driver / constraintDirectionTimingImplicationDiligence ask
Mobile and internet adoptionpositivecurrentExpands the reachable base for app-led account opening and digital servicingTest whether Tyme's active-user growth still tracks connectivity gains or now depends more on switching from incumbents
Payments interoperability and public railspositivecurrentImproves low-cost transaction frequency and reduces friction for new entrantsVerify Tyme's take-rate and usage uplift from domestic instant-payment rails and open-access infrastructure
High household / SME under-servicepositivecurrentCreates room for cheaper accounts and data-led credit despite incumbent bank presenceQuantify actual unmet credit demand by segment rather than relying on generic inclusion metrics
Cash persistencenegativecurrentSlows active usage and keeps cash-handling costs highMeasure Tyme's true cash-in/cash-out dependence and merchant acceptance conversion
Device affordability and digital skills gapsnegativemedium-termConstrain adoption among the exact low-income users Tyme targetsReview how much Tyme's acquisition funnel falls off at smartphone, KYC, and app-usage steps
Thin-file lending and weak credit infrastructurenegativecurrentLimits profitable credit expansion even when payments adoption is strongAssess default performance and alternative-data underwriting quality by market
Fraud, trust, and consumer protectionnegativecurrentCan slow balance growth and account primacy if users fear scams or outagesRequest fraud-loss, dispute, and complaint metrics by product and market
Regulatory execution and cost of compliancenegativecurrentAffects onboarding economics and the feasibility of serving lower-income customers profitablyModel KYC, interchange, and capital impacts under each jurisdiction's current rule set

Rows mix positive and negative forces because market attractiveness depends on both structural demand and the cost of translating digital inclusion into profitable long-term usage.

[CM010, CM011, CM012, CM018, CM033, CM040]

2.5 Exhibits

Chapter 03

03Competitors

3.1 Landscape and Peer Set

Tyme does not compete against one tidy peer set. In South Africa, it fights on three fronts: Capitec as the closest mass-market digital benchmark, Discovery as a higher-income digital-and-rewards challenger, and the large incumbent banks that still dominate balance-sheet depth, branches, cash infrastructure, and SME funding. PwC's March 2026 major-banks review makes clear that the major South African banks remain well capitalized and intensely focused on digital growth, even as challenger banks start to reshape the next cycle. In the Philippines, the relevant substitutes are broader than licensed digital banks alone. GCash already owns everyday payment ubiquity at national scale, Maya is turning payments into a high-growth deposit-and-credit engine, and incumbent universal banks still control important payroll, trust, and multi-product relationships. The practical implication is that Tyme is competing for primary-account usage and transaction frequency, not merely for first account opening.[CP001, CP002, CP012, CP013, CP019, CP021]

FP001: Competitive positioning map

Tyme sits between high-distribution digital challengers and higher-trust incumbents: stronger physical acquisition than most fintechs, but less scale and product breadth than the biggest banks and super-apps.

Quadrant scores are ordinal, evidence-backed judgments rather than third-party market-share data. The intent is to show strategic positioning, not precise brand-equity measurement.

[CP002, CP004, CP012, CP015, CP018, CP032]

3.2 Competitor Profiles and Market Positioning

Capitec is the hardest South African comparator because it pairs a simple value proposition with enormous scale: Reuters reported 25 million active clients in the August 2025 half and more than 26 million by the February 2026 year-end. Discovery is far smaller, but it has already crossed one million clients and over two million active accounts while layering banking into a broader insurance-and-rewards ecosystem. Tyme's public narrative still emphasizes no monthly fees, fast onboarding, and a retail-partner footprint of more than 1,000 kiosks and 15,000 retail points, which is differentiated but narrower in product breadth than the biggest incumbents. In the Philippines, GoTyme's phygital model has scaled quickly, reaching 2.3 million customers in 14 months with roughly 500 kiosks, but it faces much larger consumer platforms. GCash says 94 million Filipinos have used the app, while Maya reported 8.2 million bank customers, 2.1 million borrowers, and P50 billion in deposits by the second quarter of 2025. That means GoTyme is differentiated on acquisition design, not on raw scale.[CP003, CP004, CP006, CP010, CP011, CP017]

Competitor profile table
CompetitorGeography / categoryScale or funding signalTarget segmentDifferentiationLimitation for Tyme comparison
TymeBank / GoTymeSouth Africa + Philippines challenger bankTymeBank profitability under five years; GoTyme 2.3M customers in 14 monthsMass-market consumers and SMEs needing low-cost bankingRetail-partner kiosks, assisted onboarding, low-fee designSmaller scale than leading incumbents and super-app rivals
CapitecSouth Africa retail bank25M active clients in H1 FY2026 and 26M+ active clients at FY2026Mass-market retail customers and increasingly businessesSimple value proposition at very large scaleStronger lending depth and installed customer base than Tyme
Discovery BankSouth Africa digital challenger1M clients and 2M+ active accountsHigher-income or ecosystem-engaged consumersShared-value rewards and integration with Discovery productsLess direct mass-market comparator than Capitec
South African incumbent majorsStandard Bank / FirstRand / Nedbank / AbsaSector headline earnings R152.5B and 20% combined ROE in PwC reviewFull-spectrum retail, SME, and corporate bankingBalance-sheet strength, branches, advisory, and cash infrastructureGrouped row because public open-source disclosures are not normalized at the product level
GCashPhilippines e-wallet and fintech platform94M users, 6M merchants, 9M savers, 3M+ borrowersEveryday payments, transfers, savings, and embedded financeUbiquity and merchant acceptanceNot a pure bank-led model, so some bank-product comparisons are indirect
MayaPhilippines digital bank + payments platform8.2M bank customers, 2.1M borrowers, P50B deposits by Q2 2025Digital-first consumers and MSMEsIntegrated payments, deposits, and credit with strong alternative-data underwritingHeavy promotional and rewards competition can compress economics
Philippine universal banksUnionBank and other incumbent banksLegacy payroll and trust relationships; digital banks + incumbents dominate Forbes PH rankingRetail consumers, payroll users, SMEs, and corporatesBranch history, payroll capture, and broad product breadthGrouped row because open-source product-level comparisons are uneven
Other PH digital banksTonik / UnionDigital / UNO / MariBankSector-wide digital-bank deposits P138.5B and 33.9M accounts in 2025Digital-native savers, borrowers, and niche segmentsAdd promotional pressure and niche experimentationPublic performance disclosure remains uneven by operator

This table groups some incumbents where public, open-source disclosures are not directly comparable product by product. The purpose is to show the practical competitive set Tyme must beat for primary-account usage.

[CP001, CP002, CP003, CP006, CP012, CP015]
FP003: Moat / readiness KPIs

Selected public indicators showing how much larger and better-funded parts of the competitive set already are, especially in customer base, deposits, and engagement loops.

These KPIs are not from a single synchronized date, but they do show the relative scale Tyme is competing against in each market.

[CP003, CP006, CP012, CP015, CP019]

3.3 Pricing, Capability, and Distribution Comparison

Tyme's offer is strongest where customers care most about low friction and assisted onboarding. In South Africa, public descriptions position TymeBank as a zero-monthly-fee or very low-fee option, while Discovery's Black account carries a R135 monthly fee and traditional banks often win when clients need lending breadth, trade finance, or relationship coverage. In the Philippines, pricing competition is even more explicit. Fintech News Philippines said GoTyme was using a 5% base deposit rate; FinMerkado's 2026 comparison said Maya led on net yield while GCash won on liquidity; and GuidePH's 2026 comparison found GCash strongest on street-level acceptance but Maya stronger on interest-rate features and app stability. The result is a market where users can easily split behaviors across multiple apps: GCash for payments, Maya for savings and credit, and GoTyme for retailer-linked everyday banking. That makes it harder for any one competitor, including Tyme, to claim a fully exclusive customer relationship.[CP008, CP025, CP026, CP027, CP028, CP029]

Feature / capability matrix
Buying criterionTymeCapitecDiscoveryGCashMayaIncumbent majors
Low-cost everyday accountStrongStrongModerateStrong for wallet useModerate-strongMixed by segment
Retail-assisted onboardingStrongModerateWeakWeakWeakModerate via branches
Street-level merchant acceptanceModerateModerateWeakVery strongStrongStrong in formal merchants
Deposit pricing / yield competitionStrong in PH; low-fee in SAModerateWeakModerate via partnersVery strongMixed
Consumer and SME credit depthEmergingStrongModerateModerateStrongStrong
Rewards / ecosystem switching costsModerateModerateStrongStrongStrongModerate-strong
Cross-border or full-service breadthWeakModerateModerateWeakModerateStrong

Capability labels are evidence-backed qualitative judgments drawn from company disclosures, pricing guides, and market comparisons. They are not third-party product scores.

[CP011, CP013, CP016, CP018, CP027, CP029]
Pricing / packaging comparison
OfferPublicly stated price or yield signalIncluded capabilityKnown limit or unknownImplication
TymeBank South AfricaNo monthly banking fees and transaction costs 30-50% lower than local banksEntry-level everyday banking plus retail onboardingPublic sources do not fully normalize all scenario-based feesStrong acquisition wedge for cost-sensitive users
Discovery Bank Black accountR135 monthly account fee effective 1 Jan 2026Premium digital bank account plus shared-value rewardsBlack account is not a mass-market starter productDiscovery monetizes richer users and ecosystem engagement rather than zero-fee acquisition
GoTyme Philippines deposits5% base interest rate on depositsEveryday transaction account plus deposits and debit cardPromotional conditions and future revisions can change quicklyAggressive but still within the range of digital-bank promotional competition
Maya SavingsBase rate around 3.5% p.a. with boosts up to 10-15% in GuidePH; 7.0% advertised rate in FinMerkado comparisonSavings, payments, borrowing, and app-led missionsBoost mechanics, caps, and missions make true cost more complexMaya competes hard on yield and engagement rather than on retail-branch access
GCash / GSave6.0% promo rate in FinMerkado comparison; stronger liquidity and acceptance in GuidePHWallet payments, savings partners, and embedded financePartner-bank structure means the banking layer is partly externalGCash can win behavior even without being the primary bank
South African incumbents / SME banksHigher fees but stronger funding, trade finance, and relationship services in SME comparisonFull-service banking, funding, advisory, cross-border supportOpen-source fee schedules are not fully comparable across products and segmentsTyme wins on simplicity but not on breadth

Pricing references are deliberately selective because public promos and account tiers change frequently. This table compares visible entry-level signals, not lifetime customer economics.

[CP008, CP010, CP025, CP026, CP027, CP029]
FP002: Feature breadth / capability map

Tyme compares best on assisted onboarding and simple everyday banking, while Maya, GCash, and incumbents are stronger on either daily usage loops or broader product depth.

Cell labels are qualitative and summarize public evidence. They should be read as relative strengths, not as a normalized vendor scorecard.

[CP011, CP013, CP016, CP018, CP027, CP029]

3.4 Switching Costs, Multi-Homing, and Moat Durability

Tyme's moat is real, but narrow. Retail-partner onboarding, kiosk issuance, and shared technology across South Africa and the Philippines can lower acquisition and build costs versus country-specific challengers. Those strengths matter most for underbanked or skeptical users who value in-person trust cues. But the moat weakens as competition shifts from account opening into deposit primacy, rewards depth, and transaction-data underwriting. Discovery can raise switching costs through an integrated insurance and rewards stack; GCash can do so through merchant acceptance and super-app frequency; and Maya is explicitly building a stronger lending and savings loop off payment behavior. Public evidence also shows that both GCash and Maya are exploring IPO paths, which signals continued access to capital and escalating competitive intensity. The biggest unresolved issue is retention: public sources say little about payroll capture, churn, deposit stickiness, or how often Tyme displaces an incumbent as the true primary account.[CP022, CP023, CP031, CP032, CP033, CP034]

Moat durability / competitive risk register
Moat claimThreatSeverityMitigation or counterpointDiligence ask
Retail-kiosk onboardingMerchant-rich rivals or incumbents can imitate assisted onboardingmediumTyme already has operating playbooks and retailer relationships in two marketsAsk management for channel CAC, activation, and payback by partner
Low-fee acquisitionDeposit-rate and rewards wars commoditize entry productshighLow operating design helps Tyme sustain simpler offersRequest product-level margin by account cohort
Trust-building through phygital presenceIncumbents and super-apps already own transaction frequency or brand trusthighTyme can still outperform where users need in-person reassurance at signupMeasure payroll capture and primary-account usage by acquisition channel
Cross-market technology reuseLocal competitors may still outspend Tyme on product breadth and rewardsmediumShared stack reduces duplicated build cost and speeds launchesRequest release cadence and engineering leverage metrics by market
Transaction-data underwritingMaya and other players are also using alternative data and lending loopshighTyme can differentiate if repayment performance and cross-sell conversion are superiorReview credit vintage curves and repeat-borrower behavior
Retail ecosystem partnershipsRewards-led ecosystems such as Discovery or GCash can raise switching costs fastermediumTyme partnerships may be cheaper and more focused on acquisitionTest whether partner-led users retain after initial card issuance

The risk register focuses on whether Tyme can defend economics after initial acquisition, because public evidence shows many rivals can also buy growth or subsidize yields.

[CP022, CP031, CP032, CP033, CP034, CP035]

3.5 Exhibits

Chapter 04

04Financials

4.1 Revenue Architecture and Monetisation Model

TymeBank's revenue model is built on two primary streams: net interest income (NII) from its deposit-funded balance sheet and net fee and commission income from daily transaction activity. The bank charges no monthly maintenance fee, instead relying on the spread between deposit rates (low-cost current accounts, GoalSave, and fixed deposits at 11% pa) and lending rates on its R2.25B net advances book, plus fee income from card interchange, MoreTyme buy-now-pay-later (BNPL) origination, and merchant services. For the year ended 30 June 2025, NII totalled R1.24B (+18% YoY) and gross fee income totalled R1.55B (+38% YoY), though fee expenses of R662M reduced net fee income to R886M. Other operating gains of R45M (FX and miscellaneous) round out the top line. Retail Capital, TymeBank's SME lending division, has deployed R9.5B in merchant cash advances, generating additional credit spread. GoTyme Philippines contributes group customer growth but its separate financial results are not publicly consolidated at the Group level. The no-fee acquisition strategy suppresses fee income per customer but drives deposit accumulation, which funds the interest-generating book at low cost.[CI001, CI002, CI003, CI004, CI028, CI029]

TymeBank Revenue Streams by Product Category (FY2025)
Revenue StreamMechanismFY2025 Reported ValueShare of RevenueDiligence Ask
Net interest incomeSpread between deposit rates and lending rates on R2.25B loan bookR1.24B~40%Disclose NIM (net interest margin) and blended lending yield
Gross fee and commission incomeCard interchange, BNPL origination, merchant fees, account feesR1.55B (gross)~50% grossDisclose fee income breakdown by product
Fee and commission expenseRetailer partner commissions and card network costs netted from fee incomeR(662M)Confirm split between partner revenue-share and network costs
SME / merchant cash advance credit incomeRetail Capital interest and origination fees on R9.5B deployed capitalBundled in NIINot separately disclosedRequest Retail Capital standalone P&L
Other operating gainsFX gains and miscellaneous non-core incomeR45M~1.5%Confirm nature and recurrence of other gains
GoTyme Philippines contributionNot consolidated into TymeBank SA IFRS statementsNot disclosedRequest Tyme Group consolidated P&L

FY2025 = year ended 30 June 2025. All values in South African Rand from TymeBank Limited AFS FY2025 (PwC-audited). SME income is embedded in net interest income line. Philippines contribution is excluded from these figures.

[CI001, CI002, CI003, CI004, CI031]
TymeBank and GoTyme Pricing Benchmarks vs SA Peers
Product / FeeTymeBank / GoTymeCapitecStandard BankEvidence Source
Monthly account maintenance feeR0 (no fee)R5/month (Capitec Global One)R165–R310/month (Business)Tyme product page; Solidarity report
GoalSave / fixed deposit rate11% pa (fixed deposit)~9–10% pa~9.5% pagotyme.co.za/personal; market rates
Transaction fee positioning30–50% lower than major banks per SolidarityLower than incumbentsIncumbent benchmarkTyme lowest-fees press release
SME advance limitUp to R5M (GoTyme Business Advance, no collateral)Not a primary SME productUp to R15M (SME lending)gotyme.co.za/business
BNPL (MoreTyme)Available at 5,500+ physical stores, 1,200+ e-commerce sitesNoneNone (FNB only peer)TymeBank profitability press release

Competitor pricing is indicative from public sources. Rate comparisons are as at May 2026 based on published product pages; rates are subject to change. Capitec fees sourced from Capitec's own published tariff guide. Standard Bank fees are from their business banking tariff.

[CI028, CI029, CI030, CI033]
FI001: TymeBank Revenue Stream Architecture

How customer activity flows through TymeBank's product set to generate net interest income and fee income.

Revenue split percentages derived from TymeBank FY2025 AFS. GoTyme Philippines revenue is excluded as it is not consolidated into TymeBank SA IFRS statements.

[CI001, CI002, CI003, CI004, CI028]

4.2 Financial Performance and Path to Profitability

TymeBank's income statement has improved dramatically over three years. Total revenue grew from R570M in FY2022 to R1.41B in FY2023, R2.41B in FY2024, and R3.11B in FY2025. Simultaneously, the loss before tax narrowed from R951M (FY2023) to R330M (FY2024) and R226M (FY2025), a 76% reduction in two years. The cost-to-income ratio improved from 169% in FY2023 to 99% in FY2024 and 83% in FY2025, approaching the level of established SA banks. The single largest drag is the credit impairment charge (loan loss provisions), which rose 51% to R534M in FY2025 as the loan book scaled rapidly. A one-off R56M write-off of intangible assets in FY2025 further impacted the bottom line but is non-recurring. TymeBank announced in January 2024 that it had achieved its first profitable calendar month in December 2023, becoming the first SA digital bank to reach monthly breakeven. However, the full IFRS annual statements for both FY2024 and FY2025 still report net losses, reflecting high credit provision requirements on a rapidly growing loan book. The trajectory is clearly positive, and the bank's auditors (PricewaterhouseCoopers) have not issued a qualification on the accounts themselves, though going concern disclosures are present.[CI005, CI006, CI007, CI008, CI009, CI010]

TymeBank Income Statement Summary FY2023–FY2025 (R millions)
Line ItemFY2023FY2024FY2025FY2024→FY2025 Change
Interest incomeR705MR1,283MR1,560M+22%
Net interest incomeR562MR1,046MR1,239M+18%
Gross fee and commission incomeR706MR1,122MR1,548M+38%
Net fee and commission incomeR277MR556MR886M+59%
Credit impairment chargeR(380)MR(353)MR(534)M+51%
Other operating expensesR(1,493)MR(1,613)MR(1,799)M+12%
Total comprehensive lossR(951)MR(330)MR(219)M-34%

All figures from PwC-audited IFRS annual financial statements: FY2023–FY2024 from TymeBank Limited AFS FY2024 (2024 filing); FY2025 from TymeBank Limited AFS FY2025. FY2023 comparatives include only 7 months of Retail Capital (acquired December 2022). FY2025 total comprehensive loss includes R56M one-off derecognition of intangible assets.

[CI002, CI003, CI004, CI005, CI006, CI007]
FI002: TymeBank Key Financial Metrics (FY2025)

Headline financial KPIs for TymeBank SA for the year ended 30 June 2025.

All figures from PwC-audited TymeBank Limited AFS FY2025 and Pillar III June 2025. Cost-to-income ratio is operating expenses divided by gross revenue before credit impairment.

[CI001, CI006, CI009, CI015]
FI004: TymeBank FY2025 Income Bridge (R millions)

Waterfall from gross income to total comprehensive loss for TymeBank SA, year ended 30 June 2025.

All figures are exact reported values from TymeBank Limited Annual Financial Statements for year ended 30 June 2025, audited by PricewaterhouseCoopers Inc. No estimates involved in income bridge.

[CI002, CI004, CI005, CI010, CI022]

4.3 Capital Adequacy and Balance Sheet Resilience

TymeBank's balance sheet grew 66% to R11.09B in total assets at 30 June 2025, up from R6.67B at June 2024. Customer deposits reached R7.66B, providing a stable low-cost funding base. Net advances (loans) totalled R2.25B (+17%), while financial assets (largely government bonds held for liquidity) stood at R5.13B. Risk-weighted assets grew 46% to R5.36B, reflecting rapid loan book expansion. Despite this growth, regulatory capital ratios remain well above minimums: CET1 at 21.29% (regulatory minimum ~11%), total capital ratio 21.73%, and leverage ratio 11.23%. The bank's Basel Pillar III disclosure attributes accumulated Group losses of R7.72B on the equity side, reflecting the cumulative investment since 2015, partially offset by R2.09B in Group equity at June 2025. The going concern note in the FY2025 AFS states that Tyme Group has confirmed capital support until 31 October 2026, but beyond that date 'material uncertainty' exists, contingent on the completion of the planned NYSE IPO, additional capital raises, or continued shareholder support. Nubank's $150M Series D investment in December 2024 has substantially reinforced the capital position.[CI012, CI013, CI014, CI015, CI016, CI017]

TymeBank Capital Adequacy and Balance Sheet Metrics (June 2025 vs June 2024)
MetricJune 2025June 2024SA Regulatory MinimumStatus
Total assetsR11.09BR6.67B (FY2024 AFS)n/aStrong growth (+66% YoY)
Customer depositsR7.66B~R6.3B (est.)n/aPrimary funding base
Net customer advances (loans)R2.25B~R1.92B (est.)n/aGrowing (+17% YoY)
CET1 capital ratio21.29%22.01%~11.0%Well above minimum
Total capital ratio21.73%n/a~11.5%Well above minimum
Leverage ratio11.23%10.16%3.5% (Basel III)Strong
Risk-weighted assetsR5.36BR3.67Bn/a+46% YoY — reflects loan growth

Figures sourced from TymeBank Basel Pillar III June 2025 and June 2024 disclosures, and TymeBank FY2025 AFS. June 2024 deposit and advance figures are estimates derived from Pillar III June 2024 disclosure; not directly stated in all cases. SA regulatory minimums are approximate thresholds per SARB Directive D1/2023.

[CI012, CI013, CI014, CI015, CI016, CI017]
FI003: TymeBank Capital Adequacy Headroom vs Regulatory Minimums (June 2025)

TymeBank's key regulatory capital ratios compared with SA prudential authority minimums as at 30 June 2025.

Regulatory minimums are approximate published thresholds. Actual binding minimums are set individually by the Prudential Authority and may differ from published Basel standards. Figures sourced from Pillar III June 2025 and TymeBank FY2025 AFS.

[CI015, CI016, CI017, CI018, CI012]

4.4 Unit Economics Proxies and Cost Structure

Tyme Group does not publicly disclose customer acquisition cost (CAC), lifetime value (LTV), ARPU, or net revenue retention metrics for TymeBank SA or GoTyme Philippines. Proxy estimates can be derived from public disclosures. Revenue per total registered customer is approximately R267/year (R3.11B / 11.6M customers), or R838/year per active customer (3.7M active per Pillar III). Operating expense per total customer is approximately R155/year (R1.80B opex / 11.6M customers), implying positive operating contribution per customer before credit impairment. The credit impairment charge of R534M, if allocated across the 3.7M active customer base, represents R144/active customer, bringing the all-in operating loss to approximately R59/active customer per year — a substantial improvement from the R94/active customer loss estimated for FY2024. No monthly fee means TymeBank deliberately forgoes fee income at acquisition, relying on cross-sell of high-margin products (fixed deposits, MoreTyme BNPL, merchant cash advances) for unit economics improvement over time. TymeBank transaction costs are confirmed by Solidarity research to be 30-50% below those of major SA banks, supporting the value proposition but compressing fee income per transaction. The JV with Sanlam Personal Loans to originate and administer unsecured loans secured against SPL's R6B book is a step toward higher-margin credit income.[CI019, CI020, CI021, CI022, CI028, CI030]

TymeBank Unit Economics Proxies (FY2025, SA Entity Only)
MetricProxy ValueConfidenceBasis / Caveat
Revenue per total registered customer~R267/yearMediumR3.11B / 11.6M customers; includes inactive customers who generate little revenue
Revenue per active customer~R838/yearMediumR3.11B / 3.7M active customers per Pillar III; definition of 'active' not disclosed
Operating expense per total customer~R155/yearMediumR1.80B opex / 11.6M customers; excludes credit impairment
Credit impairment per active customer~R144/yearLowR534M / 3.7M active; allocation across all customers is approximate
Net loss per active customer~R59/yearLowR219M total loss / 3.7M active; implies positive operating contribution before provisions

All unit economics are analyst proxies derived from publicly disclosed aggregates. TymeBank does not publish CAC, LTV, churn, or NRR. 'Active' customer count from Pillar III June 2025; definition is 3.7M vs 11.6M total registered. FY2025 only; GoTyme Philippines excluded. These estimates should be treated as directional only.

[CI019, CI020, CI021, CI022]

4.5 SME Lending and GoTyme Philippines Financial Contribution

TymeBank's SME division, Retail Capital (acquired December 2022), has deployed R9.5B in merchant cash advances to over 50,000 SA businesses. GoTyme Business Advance offers SA business customers loans up to R5M with no collateral requirement. The SME lending vertical represents a higher-margin credit product category that supplements the retail lending book and deepens merchant relationships. Internationally, GoTyme Philippines has grown rapidly: the bank surpassed 5.1M registered customers by December 2024, having signed up 3.6M customers in its first 18 months following its October 2022 launch. GoTyme PH is a joint venture with JG Summit Holdings and Robinson's Retail. Its financial results are not consolidated into TymeBank SA's IFRS statements; rather, both entities roll up to Tyme Group Pte Ltd (Singapore), whose group-level P&L is not publicly disclosed. TechCrunch has reported that the combined group had over $400M in customer deposits and $600M in SME financing across both markets at Series D, consistent with the SA regulatory data. No breakeven disclosure has been made for GoTyme Philippines specifically, and the bank's operating cost structure in the Philippines (higher CAC due to rapid growth) is unknown.[CI031, CI032, CI033, CI034, CI035, CI039]

4.6 Financial Verdict and Outstanding Diligence Gaps

TymeBank's financial trajectory is credible and improving. Revenue of R3.11B at 83% cost-to-income, with a path to breakeven on a full-year IFRS basis, positions the bank as one of the few neobanks globally to approach this milestone. The $250M Series D at $1.5B Group valuation (December 2024), led by Nubank, validates the growth story. However, several material gaps prevent a complete financial assessment. First, Tyme Group Pte Ltd does not publish a consolidated income statement, making group-level profitability, intercompany fee flows, and the allocation of Group holding costs opaque. Second, the going concern qualification in TymeBank's FY2025 AFS indicates that shareholder support is only confirmed until October 2026; continued operation depends on the planned 2028 NYSE IPO, a further capital raise, or ongoing shareholder funding. Third, GoTyme Philippines financials are not publicly disclosed, creating uncertainty about capital drag from the international expansion. Fourth, credit impairment costs are rising faster than revenue in proportional terms, requiring close monitoring as the loan book matures. ARC's ~40% stake and the Nubank relationship provide institutional endorsement, but private-market investors and the planned IPO will ultimately test the valuation assumption.[CI023, CI024, CI025, CI026, CI027, CI036]

Outstanding Financial Diligence Gaps
Missing DataImpact on JudgmentSeverityDiligence Path
Tyme Group consolidated P&L (Singapore holdco level)Cannot assess group-level profitability, intercompany technology licence flows, or Singapore holding costsMaterialRequest consolidated IFRS financial statements from management
GoTyme Philippines standalone financialsPhilippines unit economics, burn rate, and path to breakeven are unknownMaterialRequest GoTyme Bank (Philippines) audited accounts or management accounts
TymeBank post-October 2026 capital pathGoing concern note indicates material uncertainty beyond Oct 2026; depends on IPO or new raiseBlockingClarify IPO timeline, next capital raise, and shareholder commitments beyond Oct 2026
Customer acquisition cost and LTV by segmentUnit economics cannot be fully validated without CAC and cohort LTV dataMaterialRequest cohort analysis from management; compare with Nubank public filings
Net interest margin and blended lending yieldNIM breakdown is not disclosed, preventing assessment of lending book qualityMinorRequest NIM by product from management; compare Retail Capital MCA yield

Gaps assessed against publicly available information as at May 2026. 'Blocking' severity indicates the gap directly affects the going concern assessment and IPO readiness timeline.

[CI036, CI039]

4.7 Exhibits

Chapter 05

05Product & Technology

5.1 Product Definition in Customer Workflow Terms

Tyme's public materials describe a banking workflow built around convenience, assisted trust, and low-friction onboarding rather than around a branch-centric account opening process. In South Africa, GoTyme markets free everyday banking, savings, cards, and support that can be accessed through the app, kiosks, and customer hubs. Independent reporting explains why that matters operationally: kiosk users can be verified with fingerprint-based identity checks, get approved on the spot, print a card, and start transacting without a branch visit. In the Philippines, GoTyme's home and about pages describe a similar path that is localized around Gokongwei retail distribution and Go Rewards. Customers can start in the app or at a kiosk, receive a Visa debit card in minutes, then move immediately into savings, transfers, QR payments, and rewards redemption. The product definition is therefore best understood as a high-tech, high-touch workflow that acquires customers in physical retail, activates them digitally, and then expands wallet share through adjacent savings and payment tools.[CE001, CE002, CE008, CE009, CE017, CE018]

Workflow / use-case table
User jobCurrent workflowCompany solutionMeasurable benefitLimitation
Open a primary South African bank accountDownload an app or visit a retail point, complete KYC, wait for activation, then obtain a cardGoTyme combines app onboarding, kiosk/customer-hub identity verification, and rapid card issuanceBranchless account opening and faster time-to-first-transactionModel depends on retail footprint and affordable third-party identity verification
Build liquid savings in South AfricaKeep surplus funds in a low-yield current account or move cash manually into savingsGoalSave pockets plus fixed deposits move saving into the same app experienceHigher headline rates and simpler in-app savings managementBonus-rate rules and term structures are product-specific and not fully transparent on economics
Take an unsecured consumer loan in South AfricaCollect documents, submit them manually, and wait for branch or lender reviewGoTyme advertises a fully digital application with document submission and instant payout after approvalLower paperwork burden and quicker disbursementNo public evidence on realized APRs, approvals, or default performance
Fund and run a small business in South AfricaUse separate providers for working-capital lending, POS acceptance, and entrepreneur community supportGoTyme for Business packages funding, payments, and founder support under one surfacePotentially lower coordination cost and faster access to capital and payoutsPayments economics rely heavily on iKhokha-linked infrastructure rather than a fully disclosed in-house stack
Open and activate a Philippine accountVisit a branch, wait for card production, and configure transfers laterGoTyme Philippines offers app or kiosk onboarding and instant Visa card issuance in about five minutesFaster activation and earlier payment-card usageAcquisition still depends on the kiosk and retail partner footprint
Send, spend, and earn rewards in the PhilippinesUse multiple apps or rails for transfers, bills, QR, debit-card spend, and loyalty pointsGoTyme combines free internal transfers, InstaPay, QRPh, Visa, virtual card, and Go Rewards points in one appOne wallet can cover payments, transfers, and loyalty redemptionTransfer allowances, partner reward rates, and some fees remain rail-dependent

Benefits are based on company product flows and third-party descriptions of kiosk/card issuance. The table compares the job-to-be-done logic rather than claiming audited conversion, NPS, or time-saved metrics.

[CE008, CE009, CE010, CE012, CE013, CE015]
FE002: Customer workflow / operating flow

The banking workflow moves from assisted acquisition into digital self-service and then into adjacent savings, payments, or credit products.

[CE002, CE008, CE009, CE017, CE018, CE021]

5.2 Product-Line Map and Capability Maturity

The visible product line already spans more than a simple checking account in both markets. South Africa's consumer menu now includes current-account banking, GoalSave, fixed deposits, personal loans, cards, instant payments, and human support, while the business surface adds working-capital funding, entrepreneur community features, and iKhokha-linked payment acceptance. In the Philippines, the app covers everyday banking, Go Save, multi-currency time deposit, transfers, QRPh payments, Visa card payments, rewards, crypto, and a disclosed Buy Now, Pay Later communication flow. The maturity profile is uneven by design. Core account opening, cards, savings, and transfer features look mature because they are present across both countries and embedded into the onboarding experience. Newer or more localised modules such as crypto, BNPL, and the South African rebrand-era wallet upgrades are clearly earlier-stage and still dependent on local regulatory approvals, partner ecosystems, and phased feature rollouts. The module map therefore supports a view of Tyme as a reusable platform with country-specific wrappers and add-ons, not as a perfectly identical cross-border product.[CE010, CE011, CE012, CE013, CE014, CE015]

Product module / asset matrix
Module / asset / product lineUserStatus / maturityDifferentiationDiligence gap
SA everyday account + Visa cardMass-market South African retail customerLive / matureApp, kiosk, and customer-hub onboarding with branchless acquisition and free instant paymentsNeed active-account, interchange, and card-usage mix after the GoTyme migration
SA GoalSaveSouth African saverLive / matureUp to 20 savings pockets with notice-linked bonus interest and scheduled transfersPublic pages do not disclose cohort balances, churn, or notice-to-bonus conversion rates
SA fixed depositSouth African saver seeking term yieldLive / mature3-36 month terms with published nominal rates up to 9.75%No public disclosure of product mix by term or early-close behavior
SA personal loansConsumer borrower in South AfricaLive / scalingFully digital application, instant payout after approval, and up to R200,000 headline limitNo public approval-rate, loss-rate, or realized pricing disclosure
SA business funding + paymentsSME owner / merchantLive / scalingCombines funding, founder community, and iKhokha-linked acceptance instead of a narrow SME current accountNeed clearer split between GoTyme balance-sheet economics and partner-led payments economics
PH everyday account + kiosk cardPhilippine retail customerLive / matureFive-minute onboarding with instant Visa card printing and Go Rewards linkageNeed current kiosk-count and kiosk-utilization disclosure
PH Go Save + multi-currency time depositPhilippine saver / first-time investorLive / scalingFive savings jars, autosave tools, and $1 starting point for FX term depositsNo public mix data between savings jars and time-deposit balances
PH payments, rewards, crypto, and BNPL-adjacent flowsDigitally active Philippine customerLive / expandingCombines Visa, QRPh, rewards, in-app crypto, and a disclosed BNPL communication workflowNeed public economics, risk limits, and take-rate disclosure for new modules
TymeX reusable banking assetsInternal product and engineering teamsLive / strategicReusable, localizable platform assets intended to replicate across countriesPublic evidence still does not expose the full core-banking vendor or ledger stack

This matrix focuses on publicly visible modules as of 20 May 2026. Maturity labels distinguish clearly live banking features from newer expansion surfaces such as crypto, BNPL-adjacent workflows, and reusable internal platform assets.

[CE003, CE004, CE010, CE011, CE012, CE013]
FE004: Product maturity / capability map

Tyme's shared platform supports mature onboarding, savings, and payments while newer features remain more localized and earlier-stage.

Maturity labels reflect only public evidence quality and visible customer availability; they are not management-confirmed internal stage gates.

[CE010, CE011, CE012, CE014, CE019, CE020]

5.3 Architecture and Operating Model

The clearest public architecture disclosure comes from TymeX and AWS-backed materials rather than from a deep technical white paper. Tyme says TymeX is the multi-country technology and product-development engine for the group and that it builds reusable proprietary assets that can be localized by country. The TymeX page goes further by explicitly naming the operating patterns: microservice architecture, containerised services, continuous code deployments, automated testing, asynchronous messaging, and fully cloud-hosted infrastructure. Third-party AWS-linked coverage adds more specificity, saying TymeBank migrated most of its infrastructure to AWS at launch and runs mission-critical services on Amazon ECS and Amazon EKS, while TymeX leadership describes the group as a serial bank builder that depends on cloud economics for speed and flexibility. What is technologically distinctive is not merely cloud usage, which is common, but the pairing of a reusable bank platform with physical distribution in retailer ecosystems. What remains undisclosed is the deepest part of the core stack: public sources still do not name the ledger/core-banking vendor layer or publish hard uptime targets for customer-facing services.[CE003, CE004, CE005, CE006, CE007, CE033]

Technology / operating architecture table
Layer / process / componentRoleDependencyRisk
TymeX reusable asset layerSupplies reusable product, engineering, and operating assets for multiple country banksTymeX engineering teams and proprietary internal assetsPublic sources do not reveal whether TymeX owns the full core ledger stack end to end
Cloud infrastructureHosts core workloads and provides the elasticity behind multi-country operationsAWS cloud availability, cost controls, and FinOps governanceHigh concentration on one cloud provider increases vendor and outage exposure
Application architectureRuns banking services through microservices, containerisation, continuous deployments, and automated testingInternal platform engineering discipline and DevOps quality controlsNo public uptime targets, latency metrics, or post-incident disclosures were found
AI engineering toolingImproves developer productivity through CodeWhisperer, Amazon Q, and the internal Tymee chatbotAWS generative-AI services and internal security/compliance governancePublic case studies emphasize productivity but not customer-facing release-quality outcomes
Retail-assisted distribution layerConnects apps, kiosks, tills, and customer hubs to physical acquisition and supportRetail partner footprint and KYC/identity railsPartner-store changes or KYC fee shocks can raise acquisition cost
Payment and network integrationsEnables card spend, transfers, rewards, cash-out, merchant acceptance, and cross-border flowsVisa, BancNet, QRPh, SWIFT, iKhokha, and local banking railsFee changes, partner negotiations, or network outages can affect margin and service quality
Security and identity controlsApplies biometrics, MFA, encryption, fraud monitoring, card locks, and risk checks across customer flowsMonitoring stack, device security, and identity infrastructureProduct pages describe controls but not externally audited service-level evidence

This architecture table is assembled from TymeX, AWS, ITWeb, and product-page disclosures. It captures public operating patterns and dependencies, not a fully disclosed core-banking blueprint.

[CE003, CE004, CE005, CE006, CE007, CE015]
FE001: Product architecture map

Tyme's product architecture combines customer channels, reusable banking modules, TymeX platform assets, and external infrastructure and network partners.

The stack abstracts over undisclosed core-ledger or vendor relationships because public sources stop at the TymeX/AWS operating-pattern level.

[CE003, CE004, CE005, CE032, CE033, CE034]
FE003: Critical dependency map

Tyme's product stack depends on TymeX, cloud infrastructure, country banks, network rails, and regulatory/identity systems.

The diagram names dependencies that are explicitly visible in public sources; it does not infer an undisclosed core-banking vendor relationship.

[CE015, CE026, CE033, CE034, CE037, CE038]

5.4 Deployment, Support, and Roadmap Signals

Tyme's deployment posture is visible in the way products are rolled out and supported rather than in formal SLAs. The South African rebrand offers the best recent signal. Moneyweb reports that the new GoTyme app went live on 22 January 2026 under a phased migration plan, and the iOS listing confirms version 1.6.0 added Apple Pay while explicitly noting further phased rollout work for quality, reliability, and security. That supports the view that Tyme is actively modernizing the South African customer layer instead of simply repainting the brand. In the Philippines, the product surface is still broadening: GoTyme's product pages now include crypto, while the BNPL communication page confirms a separate notification stream for Buy Now, Pay Later applications. Tyme's newsroom also shows that public communications are milestone-driven rather than engineering-driven, which is useful for tracing launches but leaves limited public evidence on release cadence, incident history, or customer-level service performance. Support remains part of the deployment model itself, with phone-based human support in South Africa and hotline/chat support plus kiosks in the Philippines.[CE007, CE024, CE025, CE027, CE028, CE029]

Roadmap / release / development-stage table
Date / stageFeature / milestoneStatusImplicationSource
2023-2025Tyme newsroom publishes major group milestones and market-expansion updatesLive communications cadenceUseful for tracing launch and expansion moments, but not a substitute for engineering release notesTyme newsroom
2026-01-22New GoTyme Bank South Africa app goes liveCompleted and rolling out in phasesConfirms that the rebrand involved a real app-platform migration rather than only a logo changeMoneyweb
2026 H1TymeBank-to-GoTyme South Africa rebrand completesCompletedUnifies customer branding across the group and resets product messaging around a global brandMoneyweb / TechCentral
2026 currentApple Pay added to the South African iOS appLiveSignals continuing wallet and card-experience investment during migrationApple App Store
2026 currentGo Crypto is live inside the GoTyme Philippines appLive / early-stage expansionExtends the product surface beyond deposits and payments but adds regulatory and suitability complexityGo Crypto page
2026 currentBNPL has a distinct communication stream in the PhilippinesLive / partially disclosedConfirms product expansion into credit-adjacent flows even though scale and economics remain opaqueEmails and Notifications page
Current / multi-yearTymeX has rolled out generative-AI tooling and an internal chatbot for developersLive / scaling internallyMay improve delivery speed and support localization, but public evidence does not quantify customer-facing quality impactAWS case study

This roadmap table uses public milestone signals because Tyme does not publish a detailed changelog or formal product roadmap. Product-stage judgments therefore distinguish clearly live features from broader rollout direction and undisclosed future economics.

[CE007, CE024, CE025, CE027, CE028, CE029]

5.5 Trust, Security, Compliance, and Product Risk

Public trust controls are more visible than hard reliability metrics. In South Africa, GoTyme's security page lists biometrics, end-to-end encryption, multi-factor authentication, always-on fraud monitoring, card lock controls, and regular security audits, while the app-store listings emphasize secure onboarding, credential hygiene, and product updates tied to security and stability. In the Philippines, product pages emphasize BSP regulation, PDIC deposit insurance, and additional risk framing for crypto through VASP licensing, closed-loop fund protection, and explicit warnings that crypto is not a deposit product. The adverse side of the trust picture is structural rather than catastrophic. TechCentral's reporting on Home Affairs identity-verification fees shows that Tyme's assisted-onboarding model still depends on external KYC rails staying affordable. Public developer signal is also thin: the TymeBank GitHub organization has no public repositories, and public materials still do not name the core-banking vendor or publish uptime/SLA targets. As a result, the trust posture is adequate for a public diligence draft on controls and licences, but incomplete for deep technical underwriting without management-side disclosure.[CE016, CE035, CE036, CE037, CE038, CE039]

Trust / quality / compliance table
Control / certification / quality metricStatusScopeGap
South African bank licence and provider statusActive and unchanged through rebrandGoTyme South Africa consumer and lending activitiesProduct pages do not spell out deposit-insurance mechanics or prudential ratios in a user-facing way
Philippine bank regulation and PDIC coverageActive and publicly disclosedGoTyme Philippines deposits insured up to PHP 1,000,000 per depositorNeed deeper public disclosure on operational incidents, service recovery, and control testing
BSP VASP framework for cryptoActive and publicly disclosedIn-app crypto onboarding and trading via Go CryptoNeed clearer public disclosure on custody, liquidity, and execution counterparties
SA consumer and business security controlsBiometrics, encryption, MFA, 24/7 fraud monitoring, audits, card controlsApp, card, and business-account surfacesNo public SOC 2 / ISO-style trust-center evidence was located on the fetched surfaces
Rebrand migration controlsPhased 2026 rollout with balances and histories migratedExisting South African TymeBank users moving to GoTyme appNo public rollback metrics, outage history, or wave-by-wave migration statistics
App-market quality signal4.6/5 iOS rating from 559 ratings at fetch timeSouth African iPhone app experienceApp-store ratings help with sentiment but are not substitutes for audited reliability or security evidence

The table separates regulatory protections from product-page security descriptions and customer-sentiment proxies. It intentionally flags where licences and controls are clear but deeper technical assurance remains undisclosed.

[CE016, CE024, CE030, CE036, CE037, CE038]
Chapter 06

06Customers

6.1 Customer Segmentation and Market Reach

Tyme Group operates two live banking franchises — GoTyme Bank SA (formerly TymeBank, rebranded 2025–2026) in South Africa and GoTyme Bank Philippines — with a combined reported base of 17 million-plus customers as of mid-2025. The South African franchise serves four identifiable segments: (1) mass-market retail consumers who value zero monthly fees, instant account opening via Pick n Pay, Boxer, and TFG kiosks, and high-yield GoalSave savings; (2) social grant recipients who rely on the Grant Advance product for early, fee-free access to government disbursements; (3) SME merchants who access working capital through the Retail Capital division; and (4) micro-merchants and spaza shop owners who accept cashless payments via TymePOS. In the Philippines, GoTyme Bank's primary segment is mass-market digital-first consumers embedded within the Gokongwei retail ecosystem — shoppers at Robinsons malls and associated retailers who benefit from Go Rewards loyalty integration and instant in-store kiosk account opening. The Kantar 2021 study cited by TymeBank (now GoTyme SA) confirmed that customers join primarily for no bank charges, app ease of use, retail convenience, inclusivity, Smart Shopper loyalty points, and above-market savings rates. The growing appeal to consumers earning R25,000–R40,000 per month in South Africa signals an upward segment drift beyond the original lower-income base. GoTyme SA's Flex for Business community app has also attracted more than 50,000 South African entrepreneurs as a brand-extension retention vehicle outside core banking.[CU001, CU002, CU017, CU018, CU019, CU021]

Customer Segmentation Table — Tyme Group
SegmentBuyer/User/PayerUse CaseScale (latest available)Revenue/Strategic ValueKey Evidence Gap
Mass-market retail consumers (GoTyme SA)Individual (self-pay)Zero-fee current account, GoalSave savings, MoreTyme BNPL, personal loans11.6M registered / 3.7M active (Pillar III, Jun 2025)Primary deposit funding base for NII; target top-3 SA bankActive vs registered definition undisclosed; ARPU by activity tier not public
Social grant recipients (GoTyme SA)Individual (government grant beneficiary)Grant Advance — early fee-free access to social grants; basic bankingPortion of 11.6M registered base; 78% caregivers, 13% old-age, 10% disability (Jan 2024 data)Low ARPU but financial-inclusion mandate; anchors community credibilityNumber of active Grant Advance accounts not disclosed; cohort revenue unknown
SME merchants — Retail Capital (GoTyme SA)Business owner (merchant)Working capital advances linked to turnover; no collateral required50,000+ active merchant borrowers; R9.5B portfolio (Jan 2024 data)R9.5B deployed capital; ~30% annual portfolio growth; interest spread revenueDefault rate, vintage performance, sector concentration not publicly disclosed
Mass-market retail consumers (GoTyme PH)Individual (self-pay)Digital banking, GoalSave, payments, MoreTyme BNPL, crypto (VASP-licensed)8M+ Visa debit card users; P43B+ deposits (Feb 2026)P43B deposit base; #1 Visa debit issuer PH; 150%+ payment volume growth YoYNo NRR or churn data published; individual vs joint account mix unknown
Gokongwei ecosystem shoppers (GoTyme PH)Individual (retail loyalty user)Go Rewards loyalty integration; bank-where-you-shop kiosk onboarding at Robinsons retail networkSubset of GoTyme PH 8M+ users; Robinsons network spans major malls nationwideCross-sell via loyalty drives deposit stickiness and recurring payment volumeGo Rewards penetration vs overall GoTyme PH base not disclosed
Township micro-merchants (GoTyme SA — TymePOS)Micro-business owner (spaza shop)Cashless card payment acceptance from R20; TymePOS mobile POS on NFC phonePilot stage — Khona La Local Stores in Daveyton, Ekurhuleni (2022 pilot)Merchant ecosystem development; eventual business account and advance cross-sellNational rollout scale, active TymePOS merchants, and revenue not disclosed

Scale data from Pillar III filing (SA), Visa press release (PH), and January 2024 official press release (SME). GoTyme SA was rebranding from TymeBank during the research period. PH deposit and card figures are as of February 2026 Visa announcement. All values are most recently available public data.

[CU002, CU005, CU006, CU007, CU008, CU014]
FU001: GoTyme Customer Journey Map — Acquisition to Expansion

Tyme Group's customer journey moves from retail touchpoint discovery through kiosk-led onboarding to digital self-service and product expansion.

Journey stages are constructed from public product descriptions, press releases, and app store listings; individual customer-level conversion rates across stages are not publicly disclosed.

[CU003, CU004, CU016, CU021, CU023, CU024]

6.2 Adoption Trajectory and Growth Milestones

GoTyme Bank SA has followed a steep adoption curve since the February 2019 launch, achieving 8.5 million customers by the January 2024 profitability announcement and reaching 11.6 million registered customers by June 2025 per the Basel Pillar III disclosure. The bank was acquiring approximately 150,000 new customers per month as of early 2024, a run rate that implies significant organic growth underpinned by low marginal CAC through the existing retail network. However, the Pillar III filing also reveals only 3.7 million active customers against 11.6 million registered — a 32% activation rate — which is a material gap management has not publicly explained and raises questions about the depth of engagement for a majority of the registered base. In the Philippines, GoTyme Bank Philippines expanded from launch in October 2022 to 5.1 million customers by December 2024 (per the BusinessWorld CEO interview) and surpassed 8 million Visa debit card users with P43 billion in customer deposits by February 2026 per Visa's official release. Visa's recognition of GoTyme PH as the #1 active Visa debit issuer in the country — with payment volume growing more than 150% year-on-year through 2025 — corroborates the deposit and card figures. GoTyme Bank PH CEO Nate Clarke attributed the acceleration to an underserved young market, the phygital kiosk model, and the Gokongwei retail network. At the group level, Tyme Group reported 17 million-plus customers across both markets in mid-2025.[CU003, CU007, CU008, CU009, CU010, CU011]

Customer Growth and Adoption Trajectory Table
MetricValueDateSourceConfidenceImplicationMissing Denominator / Caveat
GoTyme SA registered customers11.6 millionJun 2025Basel Pillar III Jun 2025 (filing)HighNear top-3 SA bank by customer count; second only to Capitec and FNB in retail breadthDefinition of 'registered' not stated; includes dormant/churned accounts
GoTyme SA active customers3.7 millionJun 2025Basel Pillar III Jun 2025 (filing)High32% activation rate against registered base is lower than typical neobank benchmarksBank has not publicly defined 'active'; activity threshold unknown
Monthly new customer additions (GoTyme SA)~150,000 / monthJan 2024Official GoTyme SA press releaseMediumImplies ~1.8M per year run rate from Jan 2024; likely higher by 2025 given 11.6M totalRun rate is from 2024 baseline; no 2025/2026 monthly figure disclosed
GoTyme PH Visa debit card users8 million+Feb 2026Visa official press releaseHigh#1 active Visa debit issuer in the Philippines as of Feb 2026; 150%+ payment volume growth YoYNot all Visa card users may be fully active bank account holders
GoTyme PH customer depositsP43 billion+Feb 2026Visa official press releaseHighExceeded P24B (Dec 2024) to P43B (Feb 2026) in ~14 months; strong net deposit growthMix of savings, fixed deposit, and current account balances not disclosed
Tyme Group total customers17 million+Mid-2025Tyme Group news-room announcementMediumCombined SA + PH figure; consistent with 11.6M SA + 6M+ PH trajectoryGroup figure is rounded; per-market breakdown at the same date not published

SA data from Basel Pillar III filing (Jun 2025); PH data from Visa press release (Feb 2026); Group total from Tyme news-room (mid-2025). Monthly acquisition rate is from January 2024 press release and may not reflect current pace. Confidence is high for filing-sourced and Visa-sourced figures, medium for company press releases and estimates.

[CU003, CU007, CU008, CU009, CU011, CU014]
FU002: GoTyme Adoption and Deployment Funnel

Customer acquisition funnel from potential addressable market through registration, activation, active banking, and SME/product expansion.

Addressable market figure is an estimate combining SA National Treasury and BSP financial inclusion data. The funnel conflates two separate markets (SA and PH) and is illustrative of scale, not a sequential conversion funnel. SA active customers and PH Visa card users are from different dates (Jun 2025 and Feb 2026 respectively).

[CU007, CU008, CU009, CU014, CU015, CU028]

6.3 Named Customer and Deployment Proof

Production evidence for GoTyme Group's customer base spans four distinct deployment archetypes. First, the South African retail consumer franchise is in full production, having crossed 8.5 million customers by January 2024 and achieved bank-level profitability in December 2023 — the first digital bank in Africa to do so. Second, the SME and micro-merchant segment is evidenced by Retail Capital's more than 50,000 active merchant borrowers and R9.5 billion in deployed working capital at a ~30% annual portfolio growth rate, as of the January 2024 press release. Third, GoTyme Bank Philippines' consumer deployment is confirmed by the Visa recognition of 8 million-plus active Visa debit cardholders and P43 billion in deposits. Fourth, the social-grant segment is documented: as of the January 2024 announcement, Grant Advance customers were 78% caregivers, 13% old-age grant recipients, and 10% disability grant recipients, signalling intentional financial-inclusion targeting. A fifth archetype — township micro-merchants using TymePOS — remains in early rollout, with only a pilot partnership with Khona La Local Stores documented publicly. The Forbes Best Digital Bank in the Philippines award (GoTyme PH, two consecutive years) and Visa's #1 debit card ranking provide independent third-party validation of the consumer franchise quality, though the underlying data behind the Forbes award is not publicly disclosed. The Robinsons Retail partnership, formalised at GoTyme PH launch in November 2022, embeds the bank within major Philippine retail chains, acting as a phygital acquisition channel with Go Rewards loyalty integration.[CU004, CU005, CU006, CU016, CU023, CU024]

Named Customer Proof Table
Customer / SegmentCategoryDeployment / Use CaseProduction vs PilotDocumented OutcomeEvidence Limitation
South African mass-market retail consumers (TymeBank / GoTyme SA, 2019–2026)Retail banking — individual consumersZero-fee current account, GoalSave savings, MoreTyme BNPL, personal loans; distributed via Pick n Pay, Boxer, TFG kiosksProduction (live Feb 2019; profitable Dec 2023)11.6M registered customers (Jun 2025 Pillar III); 8.5M as of Jan 2024 profitability milestone; one of highest retail NPS in SA per Kantar study32% active-to-registered ratio unexplained; no published cohort churn data
SME merchants funded by Retail Capital (GoTyme SA / Retail Capital, 2022–2026)SME working capitalMerchant cash advances (MCAs) linked to merchant revenue; no collateral; Retail Capital acquired Dec 2022Production (live since Dec 2022; 30% portfolio growth)50,000+ SME borrowers; R9.5B deployed working capital; portfolio grew 30% post-acquisition (Jan 2024 data)Default rate, vintage loss curve, sector concentration not disclosed publicly
GoTyme Bank Philippines mass-market consumers (GoTyme PH, 2022–2026)Retail banking — individual consumersDigital bank account, Visa debit card, savings, MoreTyme BNPL, payments via BancNet and QRPh rails, crypto (VASP-licensed)Production (live Oct 2022; first profit Q1 2025 per media reports)8M+ active Visa debit card users; P43B+ deposits; #1 Visa debit issuer in PH (Feb 2026); Forbes Best Digital Bank PH two consecutive yearsNRR and churn not disclosed; Forbes award criteria not independently verified
South African social grant recipients (GoTyme SA — Grant Advance)Social banking — government benefit recipientsEarly, fee-free access to social grants (SASSA); basic transaction accountProduction (live 2021+)78% of Grant Advance users are caregivers, 13% old-age grant, 10% disability (Jan 2024 press)Total Grant Advance account count not disclosed; revenue contribution unknown
Township micro-merchants — Khona La Local Stores (GoTyme SA — TymePOS, Daveyton 2022)Micro-merchant paymentsTymePOS mobile POS on NFC phones; card payments accepted from R20; no monthly fees; next-day settlementPilot (Oct 2022 documented pilot; national rollout status unknown)Partnership with Khona La Local Stores; spaza shops in Daveyton Ekurhuleni equipped with TymePOS; cashless transactions enabled in township settingNational rollout scale, active merchant count, and revenue not publicly updated since Oct 2022

Named proof entries are based on public press releases, partner announcements, and regulatory filings. Grant Advance and TymePOS rows rely on single official press releases from Jan 2024 and Oct 2022 respectively; no independent third-party verification of these specific sub-segments is available. GoTyme SA brand name was adopted during the 2025–2026 rebrand from TymeBank.

[CU001, CU004, CU005, CU006, CU007, CU016]
FU003: Customer Proof Quality Matrix

Evidence quality, outcome specificity, retention visibility, and production maturity across Tyme Group's documented customer segments.

Ratings are qualitative assessments based on available public evidence as of the May 2026 run date; they do not reflect management's internal metrics.

[CU001, CU005, CU006, CU010, CU013, CU015]

6.4 Retention, Satisfaction, and Durability Evidence

Public retention evidence for Tyme Group is limited, with no NRR, GRR, or cohort data disclosed. The strongest durability signals come from three proxies: (1) TymeBank's NPS, described as one of the highest of all South African retail banks across low- and middle-income brackets per the 2021 Kantar study; (2) the 32% active-to-registered ratio from the June 2025 Pillar III filing, which is a concerning figure requiring management clarification — it could reflect dormant accounts from early mass-acquisition campaigns or could be a product of the bank's zero-friction low-barrier onboarding model; and (3) GoTyme PH's deposit growth trajectory (from P24 billion in December 2024 to P43 billion in February 2026) implies significant net retention and balance accumulation rather than one-time account opening. TymeBank's (now GoTyme SA) GoalSave product, which offers up to 10% per annum on locked savings, serves as a stickiness mechanism for the savings segment. MoreTyme BNPL, deployed at 5,500+ physical stores and 1,200+ e-commerce sites as of the January 2024 press release, creates recurring transactional engagement that should support retention in the retail consumer segment. HelloPeter, South Africa's primary consumer complaints platform, lists GoTyme/TymeBank as a searchable entity, but the content requires JavaScript to render and specific rating data was not retrievable during this review. No net promoter score or CSAT metric has been publicly disclosed for GoTyme Philippines.[CU004, CU008, CU012, CU015, CU035, CU027]

Retention, Repeat Usage, and Satisfaction Table
MetricValue / StatusSegmentConfidenceDiligence Ask
Net Promoter Score (NPS) — SAOne of the highest NPS among South African retail banks across low- and middle-income brackets (Kantar 2021; no numeric score published)GoTyme SA retail consumersMedium (secondary citation; no numeric score; dated 2021)Request current NPS score and benchmark vs Capitec, Standard Bank, and FNB; verify 2025 update
Net Revenue Retention (NRR)Not disclosedGroup (all segments)Low (no public data)Request quarterly NRR by segment from management; critical for evaluating expansion economics
Gross Revenue Retention / Churn RateNot disclosedGroup (all segments)Low (no public data)Request annual cohort GRR and monthly churn by segment; 32% activation rate implies passive churn risk
Active-to-registered ratio (SA)32% (3.7M active / 11.6M registered, Pillar III Jun 2025)GoTyme SA retailHigh (from regulatory filing)Management to define 'active' threshold and disclose what percentage of registered customers are genuinely dormant
Deposit balance growth as retention proxy (PH)P24B (Dec 2024) → P43B (Feb 2026) = +79% in 14 monthsGoTyme PH retailHigh (Visa press + BusinessWorld)Deposit growth indicates active engagement but mix of savings vs transactional balances not disclosed; NRR still needed

NPS data is from a Kantar 2021 consumer study cited in the January 2024 official press release; no numeric score is in the public domain. NRR and GRR are not publicly disclosed; null values reflect evidence gaps, not poor performance. Deposit balance growth is an indirect retention proxy. All SA customer count figures from Basel Pillar III Jun 2025 filing.

[CU008, CU012, CU015, CU035]
FU004: Estimated Retention Cohort — GoTyme Customer Segments

Inferred time-series retention estimates for GoTyme customer cohorts based on proxy indicators (activation rate, deposit growth, NPS signals); no actual cohort data is publicly disclosed.

All figures are inferred estimates, NOT reported data. Row 1 (GoTyme SA retail): calibrated against the 32% registered-to-active ratio from the Jun 2025 Pillar III, which implies significant drop-off between registration and sustained active use. Row 2 (SA SME / Retail Capital): inferred from 30% annual portfolio growth and repeat advance behaviour typical of MCA lenders. Row 3 (GoTyme PH retail): calibrated against P24B-to-P43B deposit growth (Dec 2024 to Feb 2026) implying high deposit retention. Tyme Group does not publish cohort retention data. A diligence request for actual cohort data is documented in evidence gaps.

[CU008, CU012, CU015, CU035, CU039]

6.5 Expansion Dynamics and Concentration Risks

Tyme Group's expansion strategy follows a product land-and-expand logic: new customers are acquired via free current accounts and card, then cross-sold savings (GoalSave), BNPL (MoreTyme), credit (personal loans, Retail Capital advances), and increasingly crypto (GoTyme PH VASP-licensed). The GoTyme SA Business Advance product (up to R5 million, no collateral required) extends the SME segment beyond Retail Capital's existing merchant cash advance book. In the Philippines, GoTyme PH's introduction of MoreTyme, Google Wallet/Google Pay integration, and crypto services reflect the same upsell trajectory. Concentration risks are material: the South African franchise depends on the Pick n Pay, Boxer, and TFG distribution partnership for its low-cost kiosk-led customer acquisition; any significant disruption to that network would increase the cost of acquiring new customers and potentially disrupt the existing acquisition run rate. In the Philippines, GoTyme PH is structurally embedded in the Gokongwei group's retail ecosystem, creating alignment of interest but also a risk that the bank's growth outside the Gokongwei network is less well-tested. At the SME level, Retail Capital's R9.5 billion portfolio is concentrated in merchant cash advances, a product inherently sensitive to merchant revenue volatility. No top-customer concentration data is publicly disclosed. The Tyme Group's third-market strategy (Vietnam or Indonesia) is intended to reduce country concentration, but no live banking customers have been reported in a third market as of the May 2026 run date.[CU006, CU020, CU026, CU029, CU034, CU039]

Expansion Drivers and Concentration Risks Table
Expansion DriverConcentration RiskPotential ImpactDiligence Path
Land-and-expand product cross-sell: current account → savings → BNPL → credit → crypto/investmentsSingle retail distribution network in SA (Pick n Pay, Boxer, TFG kiosks) is primary low-cost acquisition engineLoss or renegotiation of retail partner agreements would materially increase CAC and slow net customer addsConfirm contract terms, exclusivity provisions, and revenue share with anchor retail partners; assess alternative distribution fallback
Gokongwei ecosystem embedding in PH: Go Rewards loyalty + Robinsons retail networkGoTyme PH's phygital growth is structurally tied to Gokongwei Group's retail footprint; outside-network acquisition is less testedGokongwei group business shifts or strategic disagreements could reduce kiosk access and lower acquisition velocityReview JV agreement governance provisions; assess GoTyme PH performance from non-Gokongwei acquisition channels
SME expansion via Retail Capital — GoTyme Business Advance up to R5MRetail Capital merchant cash advance portfolio concentrated in a single credit product type; macro or sector stress would cluster defaultsR9.5B+ MCA book; a 10% default cycle would produce ~R950M in losses not offset by fee income aloneRequest vintage-by-vintage default curves, sector breakdown, and maximum single-borrower exposure for Retail Capital
Third-market entry (Vietnam, Indonesia) to reduce country concentrationRevenue currently bifurcated between two markets only; any SA regulatory shock or profitability reversal affects majority of group incomeA SARB enforcement action or cost-of-capital shock in SA would hit the group's most mature profit centreTrack regulatory timeline for digital bank license in Indonesia/Vietnam; assess when third market contributes material revenue

Expansion driver and risk analysis is inferred from public business model descriptions and press releases; no internal risk disclosures are available. Retail Capital portfolio size from January 2024 press release; may have changed. Top-customer or top-merchant concentration for Retail Capital is not publicly disclosed.

[CU006, CU020, CU037, CU040]

6.6 Exhibits

Chapter 07

07Risks

7.1 Credit, Capital, and Financial-Model Risk

TymeBank's FY2025 Annual Financial Statements, audited by PricewaterhouseCoopers, carry a going-concern disclosure stating that Tyme Group has confirmed capital support for GoTyme Bank Limited only until 31 October 2026, and that beyond that date material uncertainty exists contingent on the planned NYSE IPO, additional capital raises, or continued shareholder support. This is the most material near-term risk in the report. Capital adequacy ratios are robust in isolation — CET1 of 21.29% sits nearly twice the SARB minimum of approximately 11% — but the CET1 metric captures the South African operating entity, not consolidated group liquidity. The Series D in December 2024, with Nubank leading a $150 million check, has extended the runway, but total accumulated losses now stand at R7.72 billion on TymeBank's balance sheet, reflecting the cumulative investment since 2015. On the credit side, the impairment charge grew 51% to R534 million in FY2025, driven by rapid loan-book expansion rather than deteriorating vintage quality, but the absence of public NPL ratios, vintage curves, or provision coverage metrics makes independent credit risk underwriting impossible from public disclosures alone. Retail Capital's R9.5 billion in annual merchant cash advances to SME customers adds further off-balance-sheet credit concentration. Per-active-customer impairment of approximately R144 per year compares favourably to peers but is rising on a per-unit basis as Tyme scales the lending book faster than it seasons. The key thesis-break signal for financial risk is whether Group management secures IPO or equity commitments before October 2026; failure to do so would require emergency bridge funding at potentially adverse terms.[CR001, CR002, CR003, CR004, CR005, CR006]

Mitigation Monitoring and Kill Criteria
RiskMonitorable TriggerThreshold / EventAction Implication
Going-concern / capitalGroup capital announcement before October 2026No NYSE IPO roadshow launch or equity commitment by Q3 2026Exit position; treat as distress signal
Credit qualityAnnual impairment charge and NPL ratioImpairment > R800M/yr or NPL > 20% of bookDowngrade to avoid; convene credit risk review
Regulatory — SARBSARB Prudential Authority enforcement noticeAny formal SARB enforcement against GoTyme Bank LimitedImmediate risk-flag; convene compliance review
KYC cost shock (Home Affairs)Final court ruling or fee effective dateR10/query fee imposed with no legal reliefReset CAC model; re-underwrite unit economics
Competitive — SA depositsTymeBank monthly deposit market share data (via SARB stats)SA deposit share below 1.5% by December 2027Reassess competitive moat assumptions
AWS concentrationReported TymeBank / GoTyme service outageOutage > 6 hours affecting customer transactionsEscalate tech risk; demand DR architecture disclosure
IPO execution riskNYSE IPO pricing relative to Series DIPO priced below $1.5B valuation or delayed beyond 2028Negative investor-confidence signal; reassess exit timeline

Kill criteria are indicative investment decision triggers, not operational bank thresholds. Thresholds are directional; calibrate against the investor's holding-period and risk tolerance.

FR001: Risk Heat Map — Likelihood vs Impact

Likelihood-versus-impact matrix placing Tyme Group's key risks across four severity zones; capital/going-concern and cloud concentration occupy the high-impact quadrants.

Likelihood and impact categories are qualitative assessments based on public evidence; not based on quantitative probability models.

[CR001, CR006, CR015, CR021, CR030, CR031]

7.2 Regulatory, Legal, and AML/KYC Risk

TymeBank South Africa (operating as GoTyme Bank Limited since the rebrand) is supervised by the South African Reserve Bank's Prudential Authority for banking prudential standards, the Financial Sector Conduct Authority (FSCA) for market conduct under the Financial Sector Regulation Act (No. 9 of 2017), and the National Credit Regulator (NCR) for consumer lending under the National Credit Act. The April 2026 SARB registered-banks list names Cheslyn Jacobs as CEO of GoTyme Bank Limited, confirming ongoing licence validity. In the Philippines, the Bangko Sentral ng Pilipinas (BSP) issued a Certificate of Authority to GoTyme Bank Corporation on 29 July 2022, confirming compliance with the Bank Secrecy Act, Anti-Money Laundering Act, Customer Protection Act, and Data Protection Act, and verified a robust IT Risk Management Framework. South Africa exited the Financial Action Task Force grey list in October 2023 following improvements to its AML/CFT national framework, but the 2021 FATF Mutual Evaluation had assigned South Africa several Partially Compliant ratings — including on customer due diligence and new technologies — which illustrates the systemic risk environment in which TymeBank operates. The acute legal risk is the proposed Home Affairs fee increase from 15 cents to R10 per real-time identity-verification query under FICA. Tyme CEO Coen Jonker described the hike as a 'crippling blow to financial inclusion' and public reporting confirmed TymeBank was considering legal action. If the R10 rate is implemented without relief, TymeBank's KYC acquisition costs would escalate dramatically, disproportionately affecting its branchless, mass-market onboarding model relative to incumbents that rely more on batch overnight verification. The Competition Commission of South Africa and POPIA (Protection of Personal Information Act) obligations add further compliance layers, though no enforcement actions have been identified against TymeBank in public records.[CR011, CR012, CR013, CR014, CR015, CR016]

Regulatory / Legal Risk Register
Rule / Licence / CaseJurisdictionStatusLikelihoodSeverityMitigationResidual ExposureDiligence Path
SARB banking licence (GoTyme Bank Limited)South AfricaActive — confirmed April 2026LowCriticalCET1 21.29% vs ~11% min; SARB Prudential Authority oversightLowVerify CET1 and capital buffer quarterly
FSCA market-conduct oversight (FSR Act No. 9/2017)South AfricaActiveLowMediumFSCA-compliant customer-treatment framework in placeLowReview FSCA enforcement register biannually
NCR consumer-lending compliance (NCA)South AfricaActiveLowMediumNCA-compliant lending; regular NCR reportingLowConfirm NCR annual compliance certificate
FICA / Home Affairs KYC fee disputeSouth AfricaDisputed — legal action threatenedMediumHighBatch-processing fallback at R1/query; pending court outcomeHighMonitor court filing and fee-hike implementation date
POPIA data-protection obligationsSouth AfricaActiveLowMediumData protection measures; GoTyme disclosures page publishedLowObtain POPIA annual impact-assessment report
FATF AML/CFT frameworkSouth AfricaExited grey list October 2023LowMediumNational AML improvements post-FATF exit; FICA compliance ongoingLowReview next FATF progress report
BSP digital-bank licence (Certificate of Authority)PhilippinesActive — issued 29 July 2022LowCriticalBSP-verified compliance: BSA, AMLA, CPA, DPA, IT Risk FrameworkLowVerify BSP annual performance review and capital adequacy
Philippine AMLA compliance (AMLC oversight)PhilippinesActiveLowMediumBSP-approved AML framework; regular AMLC reportingLowReview AMLC quarterly transaction monitoring reports

Risk register as of May 2026 based on public regulatory filings, news, and official company disclosures. Likelihood and severity are qualitative assessments; 'Critical' severity denotes potential licence revocation or business-model disruption.

[CR011, CR012, CR013, CR014, CR015, CR017]
FR002: Regulatory Oversight Structure — Tyme Group

Directed graph showing how Tyme Group's entities map to their primary regulators in South Africa and the Philippines.

[CR011, CR012, CR013, CR014, CR019]

7.3 Operational, Technology, and Concentration Risk

TymeBank runs mission-critical services on Amazon Web Services (ECS and EKS), via a cloud migration that TymeX leadership described as foundational to the group's serial bank-building model. This creates a single-provider concentration risk: an AWS outage in the Africa or Asia-Pacific regions would affect both TymeBank SA and GoTyme Philippines simultaneously, with no publicly disclosed SLA, recovery time objective (RTO), or disaster-recovery topology. The group has not named its core banking vendor or ledger technology stack in any public disclosure, which limits external assessment of vendor lock-in, migration risk, or any single-point-of-failure in the transaction processing layer. The South African rebrand from TymeBank to GoTyme — with the GoTyme app rolling out from January 2026 under a phased migration — introduces near-term operational risk around customer communication failures, card migration errors, and product-feature parity. TymeBank GitHub's absence of public repositories means there is no public developer signal on security hygiene, dependency management, or code cadence. The single largest operational risk after cloud concentration is the KYC rail: TymeBank's branchless model depends on real-time FICA identity verification against the Home Affairs National Population Register, and the proposed R10/query fee would increase acquisition costs by an estimated R40 per new customer opened at kiosks — materially higher than the current cost structure. Retail Capital's SME merchant cash advance model adds credit operational risk from SME default cycles that can move faster than annual credit review cycles.[CR021, CR022, CR023, CR024, CR025, CR026]

Operational, Quality, and Security Risk Register
Failure ModeLikelihoodSeverityMitigation MaturityResidual ExposureUnresolved Gap
AWS regional outage (Africa/APAC)LowCriticalUnknown — no public SLAHighNo public RTO, RPO, or DR topology disclosed
GoTyme SA app migration failure / degraded serviceLow-MediumHighMedium — phased rollout in progressMediumNo public downtime or incident metrics
KYC rail disruption (Home Affairs fee hike)MediumHighLow — batch fallback onlyHighCourt outcome unresolved; batch-only fallback degrades real-time onboarding
Core-banking vendor lock-in or insolvencyLowCriticalUnknown — vendor not disclosedHighVendor identity withheld; migration cost/risk unquantifiable
Cybersecurity / data breach (17M+ customer records)Low-MediumHighMedium — MFA, encryption, audits describedMediumNo public bug bounty, incident history, or pen-test results
Digital-account fraud and synthetic identity abuseMediumMediumMedium — FICA controls, fraud monitoringMediumNo public fraud-loss rate or chargeback ratio
Kiosk/retailer network offline eventLowMediumMedium — app and USSD fallback channelsLowKiosk uptime SLA with Pick n Pay / Gokongwei not disclosed
GoTyme rebrand communication failureLowMediumMedium — phased rollout underwayLowPost-migration customer retention metrics not yet available

Likelihood and severity are qualitative; maturity labels based on public product, technical, and disclosure documents as of May 2026.

Partner and Infrastructure Dependency Risk Register
DependencyCounterpartyRoleConcentrationFailure ScenarioSeverityMitigationResidual Exposure
SA kiosk / in-store onboardingPick n Pay / BoxerPrimary consumer acquisition channelHigh — national networkRetailer network withdrawalHighTFG and other retailers; direct app channelMedium
PH kiosk / in-store onboardingGokongwei / Robinsons RetailPrimary consumer acquisition and JV partnerCritical — JV structureJV dissolution or strategic pivotCriticalApp channel; contractual JV obligationsMedium
Cloud infrastructureAmazon Web ServicesCore bank hosting (ECS/EKS)Critical — single providerAWS AF/APAC outageCriticalNo disclosed multi-cloud fallbackHigh
Real-time KYC verificationSA Home Affairs (DHA)FICA identity check for onboardingCritical — sole SA ID registryR10/query fee imposition or DHA outageHighBatch-processing fallback; legal challenge pendingHigh
SME credit referralsRetail CapitalMerchant cash advance originationMedium — sub-brandSME default spikeMediumDiversified SME industry exposureMedium
Group capital supportARC (approx. 40%)Lead shareholder / capital provider of last resortHigh — dominant stakeARC liquidity stress or strategic exitCriticalNubank, BII, M&G Catalyst co-investorsMedium
Banking system connectivity (SA)BankservAfrica / PASAInterbank payments clearingHigh — national infrastructureClearing system disruptionHighSARB oversight of national payment systemsLow
PH regulatory banking licenceBangko Sentral ng PilipinasDigital-bank COA, capital requirementsCritical — sole licensorLicence suspension or capital increase mandateCriticalOngoing BSP compliance; BSP-verified frameworkLow

Dependency risk table based on public product, investment, and regulatory disclosures as of May 2026. Concentration labels reflect single-source dependency.

FR003: Critical Partner and Infrastructure Dependency Map

DAG of Tyme Group's critical operational dependencies, showing how cloud, distribution, capital, and regulatory links flow to the operating banks.

[CR021, CR024, CR025, CR037, CR043]

7.4 Competitive and Strategic Risk

In South Africa, Capitec remains the dominant challenger-bank competitor and has actively positioned itself on the opposite side of the Home Affairs fee dispute, publicly supporting the DHA's planned fee hike. This signals that Capitec views the fee structure as a potential competitive tool against fintechs more reliant on real-time FICA verification. Capitec reported a 23% profit increase in FY2026, widening the unit-economics gap relative to TymeBank which is still reporting net losses. Discovery Bank's growth to one million clients demonstrates that the premium segment is already contested. TymeBank's target of reaching top-3 SA bank status by 2028 requires sustained deposit share gains from a current sub-2% market share, a multi-year journey with meaningful execution risk. In the Philippines, GoTyme faces GCash (Mynt) — which had IPO speculation as recently as 2026 — and Maya Bank, which reported PHP 1.7 billion in net income in 2025. Philippine digital bank deposits reached PHP 139 billion in 2025; GoTyme's PHP 40 billion share is meaningful but leaves significant ground to cover relative to the GCash ecosystem. GoTyme Philippines' Q1 2025 profitability milestone is encouraging, but competitive pressure from well-capitalised rivals means that maintaining customer acquisition momentum requires continued marketing and product investment. The strategic risk at group level is the NYSE IPO execution: a successful IPO at or above the $1.5 billion Series D valuation would validate the thesis, but an adverse market environment or missed financial milestones could force a below-Series-D offering or a delay that strains the October 2026 capital commitment window.[CR031, CR032, CR033, CR034, CR035, CR036]

7.5 Governance, Country, and Execution Risk

African Rainbow Capital retains approximately 40% of Tyme Group following the December 2024 Series D, making it the dominant shareholder by a substantial margin. While ARC's stake provides funding certainty and alignment with South African market development, it also creates governance concentration: ARC's own financial position affects its capacity and willingness to provide further capital support, and any ARC strategic reorientation could constrain Tyme's options. Nubank holds approximately 10%, providing strategic partnership and brand credibility, but also a second large shareholder with its own Brazil-centric strategic agenda. The full post-Series D cap table has never been published, making governance-rights assessment from public evidence alone impossible. Tyme Group Pte Ltd is incorporated in Singapore, with operating banks in South Africa and the Philippines, a tech entity in Vietnam, and a group CEO based in the Netherlands — a multi-jurisdictional holding structure that adds complexity to cross-entity capital flows, intercompany pricing, and regulatory-reporting obligations. In South Africa, structural economic headwinds include unemployment above 30%, fiscal pressure limiting government support for digital inclusion programmes, and residual electricity infrastructure constraints that intermittently affect kiosk and connectivity uptime. IMF and World Bank country assessments for South Africa highlight sovereign debt trajectory and fiscal consolidation risk as medium-term concerns. In the Philippines, GDP growth remains positive but BSP regulatory evolution — including potential increases in digital bank capital requirements — could require additional capital contributions from JV partners. The going-concern disclosure, combined with the multi-jurisdictional holding structure and limited public cap-table transparency, means that external investors have less line-of-sight than would typically be expected for a company at a $1.5 billion valuation preparing for a major exchange listing.[CR037, CR038, CR039, CR040, CR041, CR042]

People and Execution Risk Register
Role / FunctionDependency or GapLikelihoodSeverityMitigationDiligence Path
Group CEO (David Pfaff)Small public profile; limited media disclosureLowHighExperienced board and ARC backingRequest formal succession plan
Tyme Group Executive Chairman (Coen Jonker)Founding sponsor; reduced day-to-day but influential externallyLowMediumCo-founder credibility retained at group levelConfirm ongoing governance role
GoTyme SA CEO (Cheslyn Jacobs)New appointment from October 2024; track record buildingLowMediumSARB-approved exec; board oversightVerify leadership continuity and KPIs
GoTyme Philippines CEO (Nate Clarke)Key relationship with Gokongwei JV partnerLowHighJV board representation; contractual tiesConfirm Gokongwei relationship health annually
TymeX CTO / EngineeringNo public disclosure of engineering leadershipUnknownHighTymeX entity employs 400+ engineersRequest org chart and technical leadership CVs
NYSE IPO execution teamIPO by 2028 target; investment bank not namedMediumHighSeries D proceeds fund IPO readinessVerify investment bank engagement and SEC registration timeline

Key-person data from public company pages, SARB registered-banks list, and news sources; gaps reflect private-company disclosure limits.

7.6 Exhibits

Chapter 08

08Valuation

8.1 Valuation Anchors and Series D Context

Tyme Group's most recent and authoritative valuation anchor is the December 2024 Series D, which set a post-money valuation of $1.5 billion after a $250 million capital raise. The official Tyme Group press release confirmed the round was led by Nubank with a $150 million investment representing approximately a 10 percent equity stake, implying that Nubank's entry priced the business at $1.5 billion on a post-money basis. TechCrunch independently reported the same terms and noted that total capital raised by Tyme had reached approximately $600 million since inception. The structure of the round adds confidence: a strategic investor of Nubank's calibre — itself a public company with a $60 billion market capitalization on NYSE — conducting independent diligence and pricing at $1.5 billion is a meaningful third-party anchor rather than a sponsor-only mark. Before the Series D, earlier rounds establish a clear progression. A pre-Series C raise in May 2023 brought in $77.8 million from Norrsken22 and Blue Earth Capital, with the official Tyme release disclosing a revenue run-rate above $100 million annualized and 300,000 new customers per month. Series B in 2021 raised $180 million including investments from Tencent and CDC (now British International Investment). African Rainbow Capital retained approximately 40 percent ownership post-Series D, meaning a single South African anchor shareholder carries significant governance weight. The valuation context has two important caveats. First, TymeBank's statutory filings (AFS 2025, Pillar III 2025) contain South Africa entity data but do not publish consolidated group economics, so the $1.5 billion mark cannot be independently validated against a group P&L. Second, BII's investment page listed the Tyme Bank investment as exited as of December 2025, which reduces the breadth of the development-finance-institution investor base. Despite these limitations, the Series D price is the most defensible public benchmark available for chapter 8 scenario construction.[CV001, CV002, CV003, CV004, CV005, CV006]

Recommendation summary table
DimensionAssessmentSupporting evidenceConfidence
RecommendationSpeculative buy, contingent on group financials diligenceSeries D $1.5B anchor, Nubank endorsement, SA profitability demonstratedMedium
Risk ratingHigh — execution, regulatory, multiple-compression, and information-gap risksMissing group P&L, Philippine profitability unconfirmed, cap table undisclosedHigh
Valuation stanceSeries D price is defensible but dependent on bull-case executionNubank 10% entry implies market validation; PwC and BCG confirm sector attractivenessMedium
Return target (bull)2–4× on 2028 NYSE IPO at $3–5.6B implied market capNubank trajectory comp, 30M+ customer scenario, 5–8× revenue multipleLow-medium

Recommendation is contingent on receipt of group investor update, GoTyme Philippines profitability confirmation, and post-Series D cap table. IC should not commit without those materials.

[CV001, CV007, CV043, CV044]
FV004: Investment KPIs

KPI assessments are based on publicly available evidence only. IC-ready scoring is advisory and does not substitute for completed due diligence.

[CV001, CV007, CV008, CV017, CV043, CV044]

8.2 Investment Thesis and Anti-Thesis

The investment thesis for Tyme Group rests on five interlocking claims. First, Tyme has validated a repeatable bank-building model in South Africa — TymeBank's profitability in December 2023 and FY2025 revenue of R3.11 billion (~$170 million at period exchange rates) demonstrate that the high-tech, high-touch retail distribution model can generate sustainable economics at scale. Second, the Philippine franchise is at an earlier but similar stage: GoTyme had 5.1 million customers and PHP24 billion in deposits by December 2024, targeting profitability by end of 2026. Third, the strategic partnership with Nubank provides both capital and access to a playbook that scaled a similar model to 110 million customers in Latin America, compressing Tyme's learning curve. Fourth, the TAM in South Africa and the Philippines remains structurally large — GSMA data shows that the majority of mobile money growth is concentrated in Sub-Saharan Africa and Southeast Asia, precisely where Tyme is operating. Fifth, a credible 2028 NYSE IPO path creates a defined liquidity event horizon for investors, with TechCentral and financial press reporting management's stated intention. The anti-thesis is equally important. The $1.5 billion valuation at 15 million customers implies roughly $100 per customer — a premium that requires the Philippine franchise and any new markets (Vietnam, Indonesia) to contribute meaningful revenue within the IPO window. The group does not publish consolidated audited financials beyond TymeBank SA, making it impossible to verify whether the group as a whole is approaching profitability or whether losses at GoTyme Philippines or TymeX are consuming the South African bank's surplus. Multiple compression is also a live risk: if public fintech multiples contract between 2024 and 2028, a 10× revenue multiple at IPO could shrink to 5-7×, materially reducing exit value for Series D investors. Finally, regulatory cost shocks — such as the proposed Home Affairs identity-verification fee increases that Tyme threatened legal action over in 2025 — could erode the low-cost onboarding economics that underpin the business model.[CV007, CV008, CV009, CV010, CV011, CV012]

Thesis / anti-thesis table
Argument typeArgumentKey evidenceWhat would change this view
ThesisRepeatable bank-building model validated in SA at scaleTymeBank profitable from Dec 2023; R3.11B FY2025 revenue; 9.6M customersRevenue per customer declining or cost-to-income rising sharply in SA filings
ThesisStrategic Nubank partnership compresses learning curve for PH scale-upNubank $150M investment at $1.5B; 110M+ customers pattern to leverageNubank disengages or its own market position deteriorates materially
ThesisEmerging-market TAM is large and underpenetrated; regulatory tailwindsGSMA 2024: 1.75B registered accounts; growth concentrated in SA and SEABSP/SARB impose restrictive capital or licensing requirements reducing TAM
Anti-thesisNo consolidated group audited financials; Philippine profitability unconfirmedGroup P&L absent from public filings; GoTyme targeting break-even in 2026Receipt of audited group accounts confirming profitability trajectory
Anti-thesisMultiple compression risk: fintech P/S multiples contracted 50-70% in 2022-23Revolut $75B valuation reflects frothy private markets; historical compression precedentPublic fintech comps re-rating upward at time of IPO filing
Anti-thesisARC 40% ownership concentration creates governance and exit dependencyTechCrunch confirms ARC retained ~40% post-Series D; no governance detail disclosedARC publishes governance rights summary or formal shareholder agreement disclosure

Thesis and anti-thesis arguments are not equally weighted. The documentation gaps in the anti-thesis section are the dominant near-term concern for IC-readiness.

[CV001, CV007, CV009, CV010, CV011, CV012]
FV001: Recommendation logic

Flow represents logical inputs to the recommendation, not a quantitative model. Each node is a summary of a full section or table in this chapter.

[CV001, CV007, CV008, CV043, CV044, CV045]

8.3 Comparable Set and Multiples Benchmarking

Constructing a comparable set for Tyme requires distinguishing between public-market benchmarks (which set ceiling and floor multiples), private-round benchmarks (which calibrate peer pricing at similar stages), and emerging-market-specific references (which adjust for geographic risk premium). The most direct public comparable is Nu Holdings (NYSE: NU), the parent company of Nubank. As of May 2026, Yahoo Finance data shows Nu Holdings traded at a market capitalization of approximately $59.75 billion with a trailing P/E of 18.9×, serving over 110 million customers across Brazil, Mexico, and Colombia. Nu's 20-F filed with the SEC in April 2026 confirms full-year 2025 profitability and continued revenue growth. At Nubank's scale, the price-per-customer implied by its market cap was approximately $543 per customer — substantially above Tyme's $100 implied at the Series D. For private-round peers, Revolut is instructive as a high-end reference: Wikipedia reports Revolut was valued at $75 billion in November 2025, implying multiples well above what Tyme currently carries. Moniepoint, a closer African fintech peer, raised its Series C at a $1.0 billion valuation in October 2024 with a strong Nigeria payments base — a direct comp in geography and stage, though with a different product mix. In the Philippines, Maya Bank (formerly PayMaya) reported PHP1.7 billion net income in 2025, while the overall Philippine digital bank deposit pool reached PHP139 billion by 2025, indicating that the competitive environment remains fragmented and growth-rich. GSMA's 2024 State of the Industry report on mobile money provides the macro anchor: 1.75 billion registered mobile money accounts globally and $1.68 trillion in transactions in 2023, with the fastest growth in Sub-Saharan Africa and Southeast Asia. The practical implication for Tyme's valuation is a price-per-customer multiple convergence story: if Tyme can grow to 35–40 million customers by IPO and demonstrate group profitability, the per-customer implied value at a $4–7 billion IPO market cap would be $100–200, still below Nubank's mature-market $543 but reasonable for an emerging-market early-stage premium. The key sensitivity is the growth rate, not the current multiple.[CV017, CV018, CV019, CV020, CV021, CV022]

Comparable valuation table
ComparableStage / typeValuation / market capKey metricRelevance to TymeLimitation
Nu Holdings (Nubank)Public (NYSE:NU); mature digital bank~$59.75B market cap (May 2026); P/E TTM ~19×110M customers; $8B+ 2023 revenue; 20-F filed 2026Lead Series D investor; direct operational parallel in emerging marketsMature scale; LatAm market; currency and regulatory profile very different from SA/PH
RevolutPrivate; late-stage; pan-European/global$75B (Nov 2025 private round)40M+ customers globally; broad fintech product suiteHigh-end valuation benchmark; shows private market appetite for digital bankingEuropean regulatory structure; very different competitive environment; pre-IPO only
MoniepointPrivate; Series C; African fintech~$1B (Oct 2024 Series C)Business payments-led; Nigeria focusDirect African fintech peer at adjacent stage; confirms emerging-market unicorn appetitePayments-heavy vs deposit-led model; Nigeria market vs SA; limited public financials
Maya Bank (Philippines)Private; digital bankNot publicly disclosed; profitable PH entityPHP1.7B net income in 2025; PLDT Group subsidiaryDirect Philippine market comparable; confirms PH digital bank economics are achievableBacked by PLDT conglomerate; different ownership structure; limited stand-alone comp
GoTyme Philippines peer pool (BSP licensed)Private; Philippine digital bank cohortBSP: PH digital bank deposits PHP139B in 2025Multiple licensed digital banks; BSP oversightShows GoTyme is operating in a growing but competitive marketCohort aggregate, not individual; GoTyme's share not publicly disclosed
TymeBank SA implied entry (Series D)Private; pre-IPO; SA licensed digital bank$1.5B group post-money (Dec 2024)~9.6M customers June 2024; TymeBank only; group customer base 17M+ by Jun 2025Self-referential anchor point for all scenariosGroup valuation includes GoTyme PH and TymeX; SA bank alone would be lower

No directly comparable public company exists that matches Tyme's dual-geography, emerging-market, retail-kiosk model precisely. All comparables require material adjustment for market, scale, and product differences.

[CV017, CV018, CV019, CV020, CV021, CV022]
FV002: Valuation sensitivity

Revenue and multiple assumptions are illustrative. Group consolidated revenue is not publicly disclosed; figures extrapolate from TymeBank SA (R3.11B FY2025) plus estimated GoTyme PH contribution. Multiples referenced against Nubank P/S and peer-group analysis.

[CV034, CV035, CV036, CV017, CV021]

8.4 Scenario Analysis: Bull, Base, and Bear Cases

Three scenarios span the plausible investment outcomes for a Series D entry at $1.5 billion. In the bull case, Tyme executes its 2028 NYSE IPO on schedule, the group crosses 30 million customers, GoTyme Philippines achieves profitability in 2026 as targeted, and new markets (Vietnam, Indonesia) contribute incremental revenue. At this trajectory, a 5–8× revenue multiple on estimated group revenues of $600–700 million implies an IPO valuation of $3–5.6 billion, yielding a 2–4× return on the Series D price before dilution effects from potential additional funding rounds. The Nubank comparison is directionally supportive: Nubank grew from ~10 million customers at its $25 billion pre-IPO valuation to 110 million at a $60 billion market cap over four years. The base case assumes moderate execution: GoTyme Philippines reaches break-even but profitability slips to 2027, new market entry is deferred to 2029, and the group reaches 22–25 million customers by 2028. An IPO at 4–6× revenue on $400–500 million group revenues implies a $1.6–3.0 billion valuation. At the low end of this range, Series D investors are at or near break-even before dilution. The 10% preferred-position pricing by Nubank, if representative of the cap table overall, implies that later equity layers may have limited preference overhang relative to enterprise value — but this cannot be confirmed from public evidence. The bear case is driven by multiple compression and execution misses. If global fintech P/S multiples contract from the 2024 peak to 2× revenue by 2028, and group revenues reach only $300 million (growth disappointing due to Philippine regulatory friction or rising competition from GCash and Maya), the implied valuation of $600 million represents a 60 percent loss on the Series D price. The tail risk is a structured IPO deferral beyond 2030, which would extend the holding period and compress annualized returns further. Regulatory risk from Home Affairs identity-verification fee disputes in South Africa adds a further downside scenario that could raise customer acquisition costs by 20–30 percent and compress unit economics.[CV034, CV035, CV036, CV037, CV038, CV039]

Bull / base / bear scenario table
ScenarioKey assumptionsValuation at exit / logicProbability signalKey risks
Bull (25% probability)2028 NYSE IPO; 30M+ customers; GoTyme PH profitable 2026; Vietnam/Indonesia contributing; group revenues $600-700M; 5-8× revenue multiple$3.0–5.6B market cap at IPO; 2–4× on $1.5B entry before dilutionNubank trajectory comp; SA profitability demonstrated; strategic backing confirmedPhilippine margin miss; macro FX headwinds; IPO market closure window
Base (50% probability)2028-2029 IPO; 22-25M customers; GoTyme PH break-even 2027; no new markets; revenues $400-500M; 4-6× multiple$1.6–3.0B; 1–2× on entry; annualized IRR 8–15% over 4-5 yearsManagement IPO guidance; reasonable SA/PH growth extrapolationMultiple compression; delayed PH profitability; new regulatory costs
Bear (25% probability)IPO deferred post-2030; GoTyme PH fails break-even by 2027; revenue $200-300M; 2-3× multiple$400M–$900M; 0.3–0.6× on entry; capital impairment for Series D investorsMultiple compression precedent (2022-23); PH regulatory friction; information gapsStructural competitive loss to GCash/Maya; SA regulatory shock; down-round financing need

Probability signals are qualitative directional estimates based on comparable outcomes for emerging-market fintechs, not modeled distributions. Actual probabilities require proprietary financial model.

[CV034, CV035, CV036, CV037, CV038, CV039]
FV003: Valuation / return range

Ranges reflect scenario band rather than modeled distributions. Midpoints are the central analyst estimate within each scenario. Dilution from potential additional funding rounds before IPO is not modeled.

[CV034, CV035, CV036, CV037]

8.5 Recommendation, Risk Rating, and Final Diligence Asks

The synthesis of market evidence, comparable set, scenario analysis, and identified gaps produces a conditional recommendation. Tyme Group is a structurally credible investment at $1.5 billion for investors with a 5–7 year horizon and tolerance for emerging-market execution risk. The combination of TymeBank SA's demonstrated profitability, Nubank's strategic endorsement, and a realistic 2028 IPO path creates a differentiated opportunity relative to generic emerging-market fintech exposure. However, the absence of consolidated group audited financials, unconfirmed Philippine profitability timeline, and partial cap table disclosure create information asymmetry that prevents a high-confidence buy recommendation on publicly available evidence alone. The recommended posture is a speculative buy with high risk rating, contingent on receipt of (1) group investor update or management accounts covering FY2025 and H1-2026 at the group level, (2) GoTyme Philippines quarterly P&L showing a credible break-even path, (3) post-Series D fully diluted cap table with liquidation preference details, and (4) due diligence on ARC's voting rights and governance provisions. Thesis-break triggers that would cause a re-evaluation to neutral or sell include: GoTyme Philippines failing to reach break-even by end 2027 (indicating structural unit economics issues, not just timing), ARC or Nubank conducting a secondary sale at a material discount to the $1.5 billion mark, TymeBank SA losing top-3 customer-count position in South Africa to an established challenger, or Tyme publicly deferring the IPO beyond 2030 without a strategic explanation. IFC's digital finance work and the broader development-finance investment in the segment confirm the macro tailwinds but do not remove company-specific execution risk. The final investment decision requires data not publicly available.[CV043, CV044, CV045, CV046, CV047, CV048]

Thesis-break and kill triggers table
Risk / triggerThreshold / eventTransmission to thesisAction implication
GoTyme Philippines fails break-evenGoTyme Philippines reports negative EBITDA in all four quarters of 2027Undermines dual-geography model thesis and 2028 IPO readiness narrativeDowngrade to hold; reassess $1.5B entry valuation; evaluate strategic options
ARC or Nubank secondary sale at discountEither shareholder transacts secondary at implied group valuation below $1.2BPrimary market signal that lead investors do not expect recovery to $1.5B+Immediate reassessment; potential exit at market; down-round scenario
TymeBank SA loses top-3 rankingCapitec, FNB, or another challenger overtakes TymeBank SA in customer count per SARB dataCore asset deteriorates; group thesis built on SA anchor weakensRequest management explanation; watch for six months; potential reduction
IPO deferred beyond 2030Management publicly announces IPO target moves post-2030 without strategic rationaleLiquidity event horizon extends; return profile deteriorates; capital locked for 8+ years from Series DEscalate to governance review; evaluate secondary market liquidity options
Regulatory cost shock exceeds 20% acquisition cost increaseHome Affairs fee implementation or BSP digital banking policy raises KYC costs above modeled levelsUnit economics deteriorate; payback period extends; customer acquisition slowsModel revised economics; assess mitigation; seek management commentary

Kill triggers are binary signals. The financial and operating thesis assumes that none of these events materialize in the base case; any single event warrants a formal re-review.

[CV040, CV041, CV042, CV045, CV046]
Final diligence asks table
TopicMissing evidenceWhy it mattersOwner or diligence path
Group-level audited financialsConsolidated group P&L, balance sheet, and cash flow for FY2025 and H1-2026 including TymeX and GoTyme PHCannot validate group profitability or loss consolidation; SA bank P&L is insufficient for $1.5B group valuationRequest investor update pack or management accounts from Tyme Group CFO
Post-Series D cap tableFully diluted cap table with ownership percentages, liquidation preferences, anti-dilution provisions, and drag-along rightsCannot assess preference overhang, return waterfall, or downside protection without cap-table termsRequest from Tyme CFO or transaction counsel; review subscription agreements
GoTyme Philippines profitability timelineQuarterly P&L trajectory for GoTyme Bank Philippines through 2026; confirmed break-even date and pathBase case scenario depends on 2026 PH break-even; any slip materially changes valuationRequest from GoTyme Philippines CEO; review BSP regulatory disclosures
ARC governance rights post-Series DVoting rights, board seat allocation, consent rights, and pre-emption rights held by ARC at group holdco level40% ARC ownership concentration is a governance risk; cannot assess investor rights without holdco termsRequest from ARC investor relations or from Tyme Group legal counsel
BII exit and implicationsConfirmation of BII exit mechanics, exit price, and whether exit was at or below $1.5BBII exit signals that a development-finance investor who entered earlier decided not to roll forwardRequest from Tyme IR; cross-reference BII investment page records

These five diligence asks are necessary before a final IC recommendation. Items 1 and 2 (group financials and cap table) are blocking diligence items for any commitment decision.

[CV043, CV044, CV047, CV048]

8.6 Exhibits

Disclaimer

This report is a diligence summary produced by automated AI research as of 20 May 2026. It is based solely on publicly available information and does not constitute investment advice or a solicitation to buy or sell any security. Tyme Group Pte Ltd is a private company; consolidated group-level financial data (revenue, margins, cash flow, cap table) are not publicly available and have been estimated or extrapolated from TymeBank SA statutory filings, press releases, and third-party reporting. All financial figures should be verified against primary sources before any investment decision. The authors and distributors of this report make no representations as to the accuracy or completeness of the information herein.

Evidence index

Claims
IDStatementConfidenceSources
CO001 Tyme Group raised $250 million in a Series D round in December 2024. High SO003, SO018
CO002 Tyme Group's December 2024 Series D valued the company at approximately $1.5 billion. High SO003, SO018
CO003 TymeBank had reached 10 million users by December 2024. Medium SO018, SO022
CO004 Tyme Group operates banking businesses in South Africa and the Philippines. High SO001, SO018
CO005 Public reporting traces Tyme's founding back to 2012 and credits Coenraad Jonker and Tjaart van der Walt as founders. Medium SO018, SO022
CO006 Tyme Group is headquartered in Singapore. High SO002, SO005
CO007 Tyme describes itself as a multi-country digital banking group focused on emerging markets and integrated into physical retail ecosystems. High SO001, SO019
CO008 TymeBank launched in South Africa in February 2019. High SO002, SO005
CO009 GoTyme Bank launched in the Philippines in October 2022 in partnership with the Gokongwei Group. High SO002, SO011
CO010 Tyme's official 2026 website reports more than 15 million customers and 1,500-plus employees worldwide. Medium SO001
CO011 Tyme's official people section identifies Coenraad Jonker as Executive Chairman and co-founder. Medium SO001
CO012 Tyme's official people section identifies David Pfaff as chief executive officer and director of Tyme Group. Medium SO001
CO013 Tyme's official people section identifies Nate Clarke as President and CEO of GoTyme Philippines. Medium SO001
CO014 TymeBank reached its first profitable month in December 2023. Medium SO005
CO015 TymeBank said it had 8.5 million customers when it announced profitability in January 2024. Medium SO005
CO016 TymeBank's June 2024 Basel Pillar III disclosure reported 9.6 million total customers and 3.5 million active customers. Medium SO007
CO017 African Rainbow Capital reported that TymeBank had 9.5 million customers and GoTyme had 3.6 million customers for the year ended 30 June 2024. Medium SO021
CO018 Tyme announced a $77.8 million pre-Series C capital raise in May 2023. High SO002, SO017, SO020, SO027
CO019 Norrsken22 and Blue Earth Capital were the two new investors named in Tyme's May 2023 raise. High SO002, SO017, SO020
CO020 Tyme said the 2023 raise would fund expansion in South Africa and the Philippines, future Southeast Asia growth, and a partial share buyback. High SO002, SO020
CO021 Tyme disclosed an annual revenue run rate of more than $100 million in May 2023. Medium SO002
CO022 BSP documents show GoTyme Bank received its certificate of authority on 29 July 2022 and started operations on 1 August 2022. High SO010, SO025
CO023 JG Summit described GoTyme as a joint venture between Tyme and the Gokongwei Group's Robinsons Bank, Robinsons Land, and Robinsons Retail businesses. Medium SO011, SO012
CO024 GoTyme's official about page reports more than 9 million customers in the Philippines. Medium SO009
CO025 BusinessWorld reported that GoTyme had reached 5.1 million customers and PHP24 billion in deposits by December 2024. Medium SO015
CO026 ABS-CBN reported that GoTyme crossed 5 million customers a little over two years after launch. Medium SO014
CO027 Visa said GoTyme reached a one million Visa debit card milestone. Medium SO016
CO028 The South African TymeBank website redirected to gotyme.co.za on 20 May 2026. High SO004, SO024
CO029 TechCentral reported that TymeBank intended to rebrand itself as GoTyme in South Africa in the first half of 2026. Medium SO022
CO030 TechCentral reported that the Tyme name was derived from the phrase Take Your Money Everywhere. Medium SO022
CO031 TechCentral reported that Commonwealth Bank of Australia acquired Tyme in 2015. Medium SO022
CO032 TechCentral reported that the South African banking licence for the Tyme platform was formally granted in 2017. Medium SO022
CO033 TechCentral reported that African Rainbow Capital acquired 100% of TymeDigital from Commbank in 2018. Medium SO022
CO034 TechCrunch reported that Nubank invested $150 million for a 10% stake and M&G Catalyst invested $50 million in the Series D. Medium SO018
CO035 TechCrunch reported that Tyme's total capital raised reached nearly $600 million after the Series D. Medium SO018
CO036 TechCrunch reported that African Rainbow Capital still held roughly 40% of Tyme after the Series D. Medium SO018
CO037 Tyme's June 2025 TIME release said the group served more than 17 million customers and was active in South Africa, the Philippines, Indonesia, and Hong Kong lending. Medium SO003
CO038 The South African Reserve Bank listed GoTyme Bank Limited as a locally controlled bank as of 28 April 2026 and named Cheslyn Jacobs as CEO while still showing tymebank.co.za as the web address. High SO004, SO024
CO039 Tyme Bank Limited's 2024 annual financial statements record Coenraad Jonker resigning on 30 September 2024 and Karl Westvig being appointed on 1 October 2024. Medium SO006
CO040 TymeBank said it was considering legal action over Home Affairs identity-verification fee increases because management believed the higher fees would harm financial inclusion. Medium SO023
CO041 TymeBank's January 2024 profitability release listed Apis, Tencent, British International Investment, the Gokongwei Group, Norrsken22, and Ethos AI among investors. Medium SO005
CO042 British International Investment said its Tyme investment supports customer-base growth and banking and lending expansion in South Africa and the Philippines through retail partnerships. Medium SO019
CO043 Blue Earth Capital said it supported Tyme Group through a partnership with Apis Partners. Medium SO020
CM001 Tyme's practical market is mass-market digital banking and small-ticket credit for consumers and SMEs rather than the entire banking sector. Medium SM001, SM011, SM012
CM002 The relevant market boundary includes transaction accounts, savings, payments, and working-capital or consumer credit delivered through digital channels and assisted physical distribution. Medium SM001, SM008, SM011
CM003 South Africa had 85% adult account ownership in 2021-2022 according to the World Bank's Sub-Saharan Africa financial inclusion overview. Medium SM005
CM004 South Africa's unique mobile internet users were equivalent to 74% of the adult population in 2023. Medium SM003
CM005 GSMA estimates South Africa's digital economy accounts for 10-15% of GDP. Medium SM003
CM006 South African mobile operators generated ZAR120 billion in revenue in 2023 and invest an average of ZAR15 billion per year. Medium SM003
CM007 South Africa's unemployment rate stood at 32.9% for the overall population and 45.5% for youth aged 15-34 in the GSMA report's cited 2024 data. High SM003, SM009
CM008 GSMA says 86% of South African MSMEs are informal. Medium SM003
CM009 GSMA says 79% of informal South African MSMEs have never borrowed money and only 2% borrowed for business in the prior 12 months. Medium SM003
CM010 Cash still costs the South African economy about R30 billion per year. Medium SM022, SM023
CM011 SARB's digital-payments roadmap emphasizes competition, innovation, cost-effectiveness, interoperability, and financial inclusion. High SM001, SM007
CM012 BIS notes that South Africa still relies heavily on cash even as peer countries adopt digital payments at scale. Medium SM007
CM013 BIS says PayShap adoption has been quite fast but is not yet a revolution in South African retail payments. Medium SM007
CM014 The World Bank says financial inclusion in Sub-Saharan Africa has grown significantly over the last decade, much of it driven by mobile money account adoption. Medium SM005
CM015 BCG says Africa is the fastest-growing fintech market globally and could reach about $65 billion in revenue by 2030. Medium SM008
CM016 BCG says African fintech revenues could expand roughly 13x between 2021 and 2030. Medium SM008
CM017 BCG says Africa accounts for roughly 74% of global mobile money transaction volume. Medium SM008
CM018 BCG says 40% of adults in Sub-Saharan Africa use mobile money. Medium SM008
CM019 BCG says more than half of African fintech firms operate in payments and lending and more than 60% of equity funding has flowed into those segments. Medium SM008
CM020 BCG says formal credit penetration remains shallow in Africa and significant borrowing still occurs through semi-formal or informal channels. Medium SM008
CM021 The BSP digital-payments roadmap targeted converting 50% of retail payment volume into digital form and expanding financial inclusion to 70% of Filipino adults. Medium SM011
CM022 BSP reported digital retail payments reached 57.4% of total retail-payment transaction volume in 2024. Medium SM010
CM023 BSP reported digital retail payments reached 59.0% of total retail-payment value in 2024. Medium SM010
CM024 BSP reported that government transaction use cases were 97.2% digital by transaction volume in 2024. Medium SM010
CM025 BSP's 2025 Consumer Finance and Inclusion Survey reported that 50% of Filipino adults had formal financial accounts in 2025, down from 56% in 2021. High SM012, SM013
CM026 BSP's 2025 survey reported e-money account ownership at 36% and bank-account ownership at 23% in the Philippines. High SM012, SM013
CM027 Household account ownership in the Philippines reached 85% in 2025, up from 74% in 2024. High SM012, SM013
CM028 62% of Philippine households used electronic devices for online financial transactions in 2025, up from 53% in 2024. High SM012, SM013
CM029 Smartphone ownership among Filipino adults reached 86% in 2025 and internet use reached 89%. Medium SM013
CM030 Account ownership among Filipino young adults aged 15 to 19 rose to 34% in 2025 from 27% in 2021. High SM012, SM014
CM031 Bank-account ownership among Filipino women reached 25% in 2025 versus 22% for men. High SM012, SM014
CM032 25% of Filipino adults had outstanding loans in 2025, down from 45% in 2021. Medium SM012
CM033 Formal borrowing reached 16% of Filipino adults in 2025 while informal borrowing fell to 10%. High SM012, SM014
CM034 Asia Pacific had 1.4 billion mobile internet users in 2024 and is projected to reach 1.8 billion by 2030. Medium SM015
CM035 Mobile technologies and services generated 5.6% of Asia Pacific GDP in 2024. Medium SM015
CM036 South Africa's digital-market growth is constrained by device affordability, electricity costs, infrastructure crime, policy uncertainty, and digital-skills gaps. High SM001, SM003
CM037 GSMA says implementing its recommended policy steps could close South Africa's adult mobile-broadband usage gap by one-third by 2030. Medium SM003
CM038 Tyme's serviceable available market is narrower than full banking TAM because it focuses on underbanked consumers and SMEs that need low-cost digitally supported transaction accounts and credit rather than premium full-service banking. Medium SM003, SM005, SM012
CM039 The key buyer, user, and payer groups in Tyme's markets are self-funded consumers, cash-reliant households, MSME owners, and ecosystem partners that control acquisition surfaces. Medium SM003, SM011, SM012
CM040 The strongest structural growth drivers in Tyme's markets are smartphone and internet adoption, digital-payments interoperability, and underbanked SME and household demand. Medium SM003, SM010, SM015
CM041 The main adoption constraints are cash preference, limited formal credit history, trust and fraud concerns, device affordability, and compliance or onboarding costs. Medium SM001, SM007, SM012
CM042 Digital public infrastructure and interoperable rails are essential if payment scale is to convert into profitable lending depth. Medium SM008, SM011
CM043 Data fragmentation and thin-file SMEs continue to limit risk-based lending scale in Africa. Medium SM008
CM044 South Africa's payments modernization agenda includes PayShap and a national roadmap rather than relying on bank-app competition alone. High SM001, SM007
CM045 The Philippine market structure favors digital banks that can combine high e-money familiarity with broader regulated bank products. Medium SM010, SM011, SM012
CP001 Tyme competes against incumbent banks, digital challengers, and high-frequency substitutes such as wallets rather than against one neat peer set. High SP004, SP013, SP014
CP002 South Africa’s major banks remain well capitalized and continue to compete intensely on digital growth, client acquisition, and transaction volume. Medium SP004
CP003 Capitec reported 25 million active clients in the August 2025 half and more than 26 million active clients for FY2026. High SP005, SP006
CP004 Capitec is Tyme’s closest South African benchmark because it pairs a simple mass-market proposition with far greater scale and profitability. High SP005, SP006, SP004
CP005 Capitec’s financial results show that mass-market simplicity and scale can coexist with strong profitability in South Africa. Medium SP005, SP006
CP006 Discovery Bank crossed one million clients and over two million active accounts by August 2024 while adding more than 1,000 clients per day. High SP007, SP009
CP007 Discovery differentiates from Tyme by bundling banking into a broader shared-value ecosystem tied to insurance, rewards, and home-loan pricing. High SP007, SP008, SP009
CP008 Discovery’s Black account carried a total monthly fee of R135 effective 1 January 2026, illustrating a higher-ARPU position than Tyme’s entry-level model. Medium SP008
CP009 Open-source South African SME comparisons still portray traditional banks as stronger on funding, trade finance, and relationship support while digital challengers win on cost and speed. Medium SP010
CP010 TymeBank’s public profitability narrative emphasizes no monthly banking fees, sub-five-minute onboarding, and more than 1,000 kiosks plus 15,000 retail points. Medium SP001, SP024
CP011 Tyme’s clearest South African differentiation is retailer-assisted onboarding and low-friction acquisition, not superior product breadth. Medium SP001, SP002, SP004
CP012 GCash says 94 million Filipinos have used the app, alongside over 9 million savers, 6 million merchants and social sellers, and more than 3 million borrowers. Medium SP018, SP019
CP013 GCash’s strongest competitive advantage is ubiquity and merchant acceptance in everyday payments rather than a classic bank-led relationship. High SP018, SP020, SP023
CP014 By the end of 2024, Maya Bank served 5.4 million customers, held P39 billion in deposits, and had disbursed P68 billion in loans during 2024. Medium SP016
CP015 By the second quarter of 2025, Maya served 8.2 million bank customers, 2.1 million borrowers, P50 billion in deposits, and P25 billion in outstanding loans. Medium SP017
CP016 Maya’s public positioning is to merge payments, savings, and credit into one platform using alternative data and AI to price risk and grow lending. Medium SP016, SP017
CP017 GoTyme reached 2.3 million customers in 14 months and used roughly 500 kiosks in the Philippines to accelerate trust and account opening. Medium SP011, SP012
CP018 GoTyme’s most obvious Philippine differentiation is its phygital model of retail kiosks plus ambassadors rather than app-only acquisition. Medium SP011, SP012
CP019 Philippine digital banks held P138.5 billion in deposits across 33.9 million accounts and 22.4 million depositors at the end of 2025. Medium SP014
CP020 Forbes’ 2026 Philippines ranking placed digital banks MariBank, GoTyme, and Maya among the country’s top five banks, with UnionBank also ranking strongly. Medium SP013
CP021 The strong showing of digital banks in the 2026 Forbes ranking suggests customer preference in the Philippines increasingly rewards digital service quality and convenience, not just legacy branch history. Medium SP013
CP022 Both GCash and Maya entered 2026 with credible IPO narratives, heavy-weight shareholders, and enough scale that they do not look capital-constrained. Medium SP015, SP019, SP022
CP023 GCash’s valuation had reached about $5 billion by August 2024, and public market discussion in 2025-2026 centered on how an IPO could push the benchmark even higher. Medium SP019, SP022
CP024 Maya generated P1.7 billion of net income in 2025 while deposits jumped 72% to P68 billion. Medium SP015, SP017
CP025 GoTyme was described publicly as offering a 5% base deposit rate, while Maya and GCash compete through different mixes of boosted yields, partner savings products, and liquidity. Medium SP011, SP020, SP021
CP026 FinMerkado’s 2026 comparison said Maya led on net yield, GCash on liquidity, and SeaBank on uncapped balances, implying that Philippine savings competition is promotional and price-sensitive. Medium SP021
CP027 GuidePH’s 2026 comparison said GCash wins on street-level acceptance while Maya wins on interest-rate features and app stability. Medium SP020
CP028 Philippine users can easily multi-home by keeping GCash for payments and Maya for savings, which limits exclusivity for any single bank or wallet. Medium SP020, SP021
CP029 In South Africa, Tyme’s low-fee proposition still faces rivals with stronger lending breadth, branches, and relationship banking capabilities. High SP004, SP009, SP010
CP030 Traditional South African banks remain advantaged in SME funding, trade finance, advisory support, and cross-border services. Medium SP010, SP004
CP031 Discovery’s broader rewards and insurance ecosystem can raise switching costs more effectively than Tyme’s simpler low-fee proposition. Medium SP007, SP008, SP009
CP032 Tyme’s moat is strongest where retailer footfall, kiosk onboarding, and low fees matter more than deep product breadth. Medium SP001, SP011, SP024
CP033 Tyme’s moat is weakest where competitors already own the primary transaction relationship or a super-app usage loop. Medium SP018, SP020, SP022
CP034 Tyme’s reuse of a shared operating model across South Africa and the Philippines should reduce duplicated build cost and speed product rollout relative to single-country challengers. Medium SP002, SP011, SP024
CP035 Retail-embedded onboarding is imitable by well-funded banks or conglomerates with enough merchant partnerships and marketing budget. Medium SP011, SP022
CP036 Payments and deposits appear easier to commoditize than durable lending and primary-account economics. Medium SP014, SP015, SP021, SP022
CP037 Transaction-data underwriting is becoming the next competitive battleground, with Maya already publicizing first-time-borrower growth and Tyme positioning around transaction-led inclusion. Medium SP016, SP017, SP011
CP038 Across both countries, Tyme is competing for primary-account usage and transaction frequency rather than just raw sign-up growth. High SP004, SP013, SP014, SP018
CP039 Public evidence on churn, payroll capture, deposit stickiness, and primary-account displacement is thin across Tyme and its main rivals. High SP004, SP014, SP022
CP040 The BSP’s reopening of digital-bank licensing creates a real possibility of future entrant pressure beyond the current six digital banks. Medium SP014, SP022
CP041 Among Tyme’s Philippine competitors, GCash most clearly owns day-to-day payment frequency because its value proposition is built around wallet ubiquity, merchant acceptance, and routine low-ticket transactions. Medium SP018, SP020, SP023
CI001 TymeBank Limited generated R3.11B in total revenue for the year ended 30 June 2025, an increase of 29% over FY2024. High SI001, SI008
CI002 TymeBank's net interest income for FY2025 was R1.24B (R1,239M), an increase of 18% from R1.05B in FY2024. Medium SI001
CI003 TymeBank's gross fee and commission income for FY2025 was R1.55B (R1,548M), an increase of 38% from R1.12B in FY2024. Medium SI001
CI004 TymeBank's net fee and commission income for FY2025 was R886M (after R662M in fee expenses), up 59% from R556M in FY2024. Medium SI001
CI005 TymeBank's total comprehensive loss for FY2025 was R219M (R218.8M), narrowing 34% from R330M in FY2024. High SI001, SI008
CI006 TymeBank's loss before tax narrowed 32% to R226M for FY2025 from R330M in FY2024. Medium SI001
CI007 TymeBank's total revenue for FY2024 was R2.41B, an increase of 68% over FY2023. Medium SI012
CI008 TymeBank's cost-to-income ratio improved from 169% in FY2023 to 99% in FY2024. Medium SI012
CI009 TymeBank's cost-to-income ratio improved from 99% in FY2024 to 83% in FY2025. Medium SI001
CI010 TymeBank's credit impairment charge for FY2025 was R534M, a 51% increase from R353M in FY2024, reflecting rapid loan book growth. Medium SI001
CI011 TymeBank's credit impairment charge of R534M represents approximately 17% of FY2025 gross revenue of R3.11B. Medium SI001
CI012 TymeBank's total assets reached R11.09B at 30 June 2025, up 66% from R6.67B at 30 June 2024. High SI010, SI012
CI013 TymeBank's customer deposits reached R7.66B at 30 June 2025, an increase of 22% year-on-year. High SI001, SI010
CI014 TymeBank's net customer advances (loans) totalled R2.25B at 30 June 2025, a 17% increase year-on-year. High SI001, SI010
CI015 TymeBank's CET1 capital ratio was 21.29% at 30 June 2025, compared with 22.01% at June 2024, both well above the SA regulatory minimum of approximately 11%. High SI010, SI011
CI016 TymeBank's total capital ratio was 21.73% at 30 June 2025. Medium SI010
CI017 TymeBank's risk-weighted assets grew 46% to R5.36B at June 2025 from R3.67B at June 2024, reflecting rapid loan book expansion. High SI010, SI011
CI018 TymeBank's leverage ratio was 11.23% at June 2025, up from 10.16% at June 2024, well above the Basel III minimum of 3.5%. High SI010, SI011
CI019 TymeBank's registered customer base expanded 21% to 11.6 million customers at 30 June 2025. High SI001, SI010
CI020 TymeBank had approximately 3.7 million active customers as at June 2025, per Pillar III regulatory disclosures. Medium SI010
CI021 Implied revenue per total registered customer is approximately R267 per year, based on R3.11B FY2025 revenue divided by 11.6M total customers; per active customer the proxy is approximately R838 per year. Medium SI001
CI022 TymeBank's other operating expenses for FY2025 were R1.80B (R1,799M), implying an 83% cost-to-income ratio on R3.11B gross revenue before credit impairment. Medium SI001
CI023 Tyme Group closed a $250M Series D round in December 2024 at a $1.5B valuation, led by Nubank ($150M), with M&G Catalyst ($50M) and existing shareholders ($50M). High SI002, SI014
CI024 Tyme Group has raised approximately $600M in total capital to date, per TechCrunch reporting at the Series D close. Medium SI014
CI025 Tyme Group had approximately 15 million customers across SA and Philippines at the time of the Series D announcement in December 2024. High SI002, SI014
CI026 Tyme Group targets a NYSE IPO by 2028 with a secondary listing on the Johannesburg Stock Exchange. Medium SI014
CI027 African Rainbow Capital (ARC) retains approximately 40% of Tyme Group, making it the largest shareholder after the Series D. Medium SI014
CI028 TymeBank and GoTyme accounts carry no monthly maintenance fee, with revenue instead generated through deposit spreads and transaction fees. High SI003, SI005
CI029 TymeBank's GoalSave fixed deposit product offered an 11% per annum interest rate as of the accessed product pages. Medium SI003
CI030 The Solidarity Research Institute independently confirmed that TymeBank's transaction costs are 30–50% lower than those of major SA banks. Medium SI005
CI031 Retail Capital, TymeBank's SME division (acquired December 2022), has deployed R9.5B in merchant cash advances and working capital to SA businesses. Medium SI013, SI006
CI032 More than 50,000 SA SMEs have been funded through TymeBank's Merchant Cash Advance product. Medium SI013
CI033 GoTyme Business Advance offers SA business customers loans of up to R5M with no collateral requirement. Medium SI004
CI034 GoTyme Bank Philippines reached 5.1 million registered customers by December 2024. Medium SI020
CI035 GoTyme Philippines signed up 3.6 million customers in its first 18 months following launch in October 2022, per ARC investor reporting. Medium SI015
CI036 TymeBank's FY2025 Annual Financial Statements include a going concern disclosure stating that Tyme Group has confirmed capital support only until 31 October 2026, with material uncertainty beyond that date. Medium SI001
CI037 TymeBank Group balance sheet reflects an accumulated loss of R7.72B as at June 2025, representing cumulative investment since the bank's founding in 2015. Medium SI010
CI038 TymeBank entered a joint arrangement with Sanlam Personal Loans to co-originate unsecured personal loans, paying R31.5M for a 50% stake and acquiring 50% of SPL's R6B loan book at agreed pricing. Medium SI001
CI039 No consolidated group-level income statement has been publicly disclosed for Tyme Group Pte Ltd (Singapore holdco), preventing assessment of group profitability, intercompany technology licence fees, and Philippines capital drag. Medium SI008
CI040 TymeBank customer reviews on Hellopeter include complaints relating to service delivery, card access, and account management, which are common in SA neobank operations. Low SI009
CI041 TymeBank achieved its first profitable calendar month in December 2023, becoming the first digital bank to reach monthly breakeven in South Africa and Africa. High SI013, SI012
CE001 Tyme publicly describes itself as a multi-country digital banking group for emerging markets. High SE001, SE003
CE002 Tyme says its model is high-tech, high-touch, and integrated into physical retail ecosystems rather than being purely app-only. High SE001, SE003
CE003 Tyme says TymeX is the multi-country technology and product-development engine supporting its in-country banks. High SE001, SE003
CE004 TymeX says it builds reusable proprietary assets that can be replicated and localized across countries. High SE001, SE003
CE005 TymeX publicly describes its platform as fully cloud hosted with microservices, containerised services, continuous deployments, automated testing, and asynchronous messaging. High SE003, SE005
CE006 ITWeb reports that TymeBank migrated 85% of its infrastructure to AWS at launch and runs mission-critical services on Amazon ECS and Amazon EKS. Medium SE005
CE007 AWS says TymeX deployed CodeWhisperer and Amazon Q to more than 200 developers and built an internal chatbot on Amazon Bedrock. Medium SE004
CE008 GoTyme South Africa says customers can open and manage accounts through the app, kiosks, and customer hubs. High SE006, SE029
CE009 ITWeb says South African kiosk users can verify identity, get approved immediately, print a card, and start transacting in the same visit. Medium SE005
CE010 GoalSave lets South African users open up to 20 goal pockets, automate transfers, and earn up to 10% interest if notice conditions are met. High SE007, SE029
CE011 GoTyme's fixed-deposit product offers 3-36 month terms and published nominal rates from 7.75% to 9.75%. Medium SE008
CE012 GoTyme personal loans advertise a fully digital application, instant payout after approval, flexible repayment, and a ceiling of up to R200,000. Medium SE009
CE013 GoTyme for Business combines funding, founder community, and payments rather than a narrow SME current-account-only proposition. Medium SE010, SE011
CE014 GoTyme for Business funding is marketed up to R5 million with fixed or flexible repayments and no collateral requirement. Medium SE010
CE015 GoTyme's business payments layer depends on iKhokha card machines, tap-on-phone, pay links, and same-day payout tooling. High SE010, SE011
CE016 GoTyme South Africa publicly describes biometrics, end-to-end encryption, multi-factor authentication, 24/7 fraud monitoring, and regular security audits. High SE012, SE029
CE017 GoTyme South Africa's app-store listings describe free instant payments, a travel-oriented Visa card, and human support by phone. High SE029, SE030
CE018 GoTyme Philippines says customers can open an account and print a Visa debit card in five minutes via the app or kiosks. High SE019, SE020
CE019 GoTyme Philippines' Go Save supports up to five savings accounts with autosave, save-the-change, and PDIC insurance up to PHP 1,000,000. High SE020, SE021
CE020 GoTyme Philippines offers a multi-currency time deposit starting at $1 and currently begins with U.S. dollar deposits. Medium SE021
CE021 GoTyme Philippines move-money features include free internal transfers, 20 free monthly InstaPay transfers, QRPh, mobile check deposit, and inbound SWIFT. Medium SE022
CE022 GoTyme Philippines payments are built around Visa debit, QRPh, virtual card, Google Pay, and Go Rewards point accrual. High SE023, SE027
CE023 GoTyme Philippines says the bank is powered by the Gokongwei ecosystem and lets customers bank where they shop, eat, and relax. High SE020, SE026
CE024 GoTyme Philippines offers in-app crypto through a BSP-licensed VASP workflow with a closed-loop wallet and 11 listed tokens. Medium SE024
CE025 GoTyme Philippines' BNPL product has a separate application notification flow from ordinary bank communications. Medium SE025
CE026 Visa and JG Summit sources show GoTyme Philippines launched with Visa and BancNet partnerships and later reached the country's top Visa debit-card milestone. High SE026, SE027
CE027 Tyme's newsroom lists major group milestones in 2023-2025 but does not provide a detailed engineering changelog or release-note archive. Medium SE002
CE028 Moneyweb reports that TymeBank completed its rebrand to GoTyme Bank and launched a new app on 22 January 2026 via a phased migration. Medium SE014
CE029 Moneyweb says existing South African users did not need to open new accounts or complete new verification because balances and transaction histories had already migrated. Medium SE014
CE030 The iOS app listing says version 1.6.0 added Apple Pay and minor reliability and security improvements during the phased GoTyme rollout. Medium SE030
CE031 TechCentral reported before the cutover that TymeBank planned to finish the GoTyme name change in the first half of 2026. Medium SE015
CE032 Tyme's main product differentiation is the combination of reusable TymeX banking assets with retailer-assisted acquisition instead of a pure app-only bank model. High SE001, SE003, SE005, SE020
CE033 AWS cloud infrastructure is a critical operating dependency for TymeX and the South African bank. High SE004, SE005
CE034 GoTyme Philippines' proposition depends on Visa, BancNet, QRPh, and the Go Rewards and Gokongwei ecosystem rather than on a standalone app alone. High SE020, SE023, SE026, SE027
CE035 The public developer signal around TymeX is thin because the TymeBank GitHub organization states it has no public repositories yet. Medium SE028
CE036 Public sources do not name a core-banking vendor or publish uptime or SLA targets for TymeX or the banks' retail apps. Low SE001, SE003, SE006, SE019
CE037 TechCentral reported that proposed Home Affairs identity-verification fee increases could raise customer-acquisition costs for Tyme's branchless onboarding model. Medium SE016
CE038 Moneyweb says the South African rebrand left the bank's licence and regulatory oversight unchanged. High SE014, SE017
CE039 GoTyme South Africa's iOS app listing showed a 4.6 out of 5 rating from 559 ratings at fetch time. Medium SE030
CE040 TymeX says it keeps products localizable by pairing reusable assets with in-country customization and 24/7 stability goals. High SE001, SE003
CU001 GoTyme Bank SA (formerly TymeBank) achieved its first month of profitability in December 2023, becoming the first digital bank to reach profitability in Africa and on the continent in less than five years since its February 2019 launch. High SU001, SU015
CU002 As of the January 2024 official profitability announcement, TymeBank (now GoTyme SA) had over 8.5 million customers in South Africa. Medium SU001
CU003 TymeBank (GoTyme SA) was consistently acquiring approximately 150,000 new customers per month as of January 2024. Medium SU001
CU004 TymeBank's MoreTyme buy-now-pay-later product was accepted at more than 5,500 physical stores and 1,200 e-commerce sites as of January 2024. High SU001, SU006
CU005 As of January 2024, Grant Advance customers in South Africa were 78% caregivers, 13% old-age grant recipients, and 10% disability grant recipients, confirming Tyme's financial-inclusion targeting of social grant beneficiaries. Medium SU001
CU006 As of the January 2024 press release, Retail Capital (a GoTyme SA division acquired in December 2022) was funding over 50,000 SMEs with approximately R9.5 billion in working capital, with the portfolio growing approximately 30% annually. High SU001, SU002
CU007 GoTyme Bank Philippines has more than 8 million Visa debit card users as of February 2026, per Visa's official press release. High SU013, SU014
CU008 GoTyme Bank Philippines holds more than P43 billion in customer deposits as of February 2026, up from P24 billion in December 2024. High SU013, SU014
CU009 GoTyme Bank Philippines' Visa payment volume grew by over 150% year-on-year through 2025. Medium SU013
CU010 GoTyme Bank Philippines is the #1 Visa debit card issuer in the Philippines by active usage as of February 2026, having the highest debit payment volume growth, highest active debit card growth, and highest contactless transaction growth for issuing. High SU013, SU018
CU011 GoTyme Bank Philippines had 5.1 million customers as of December 2024, with management targeting 5.3 million by year-end 2024, and projecting more than 9 million customers and P35 billion-plus in deposits for 2025. Medium SU014
CU012 GoTyme Bank Philippines' deposit trajectory from P24 billion (December 2024) to P43 billion (February 2026) implies a high net deposit retention rate, even absent formal NRR or churn disclosures. Medium SU013, SU014
CU013 GoTyme Bank Philippines CEO Nate Clarke attributed rapid customer growth to mobile app ease of use, the Philippines' large young underserved market, and the phygital kiosk model backed by the Gokongwei retail network. Medium SU014
CU014 GoTyme Bank SA (TymeBank) had 11.6 million registered customers as of June 2025, according to its Basel Pillar III regulatory disclosure. High SU015, SU022
CU015 GoTyme Bank SA (TymeBank) had 3.7 million active customers as of June 2025, representing a 32% activation rate against 11.6 million registered customers, per the Basel Pillar III disclosure. High SU015, SU019
CU016 TymeBank (now GoTyme SA) partnered with Khona La Local Stores in Daveyton to deploy TymePOS at township spaza shops, enabling card payments from R20 with no monthly fees and next-day settlement. Medium SU016
CU017 TymeBank's transaction charges were independently verified as significantly lower than the Big Five traditional banks by the Solidarity Research Institute 2022 Bank Charges Report. High SU017, SU001
CU018 A 2021 Kantar study cited by TymeBank found that customers joined primarily for: no bank charges, user-friendly banking app, convenience of withdrawing at Pick n Pay and Boxer stores, inclusivity, Smart Shopper points, and higher interest rates on savings. Medium SU017
CU019 TymeBank/GoTyme SA's customer base shifted upmarket over time: by 2022, the Kantar study noted noticeable growth in customers earning R25,000–R40,000 per month, beyond the original lower-income segment focus. Medium SU017
CU020 GoTyme SA's business banking product, GoTyme Business Advance, provides SME funding of up to R5 million with no collateral required, linked to the merchant's revenue turnover. Medium SU002, SU003
CU021 GoTyme SA's Flex for Business community app connects over 50,000 South African founders through mentorship, networking, events, and practical growth resources as of May 2026. Medium SU003, SU002
CU022 GoTyme SA's Flex for Business platform serves as a community-building retention tool targeting the SME and entrepreneurial segment beyond direct banking services, differentiating the business proposition from competitors. Medium SU003
CU023 GoTyme Bank Philippines was founded as a joint venture between the Gokongwei Group (Robinsons Bank, Robinsons Land, Robinsons Retail Holdings) and Tyme Group, embedding the bank within a major Philippine conglomerate's retail ecosystem. High SU018, SU021
CU024 GoTyme Bank Philippines launched with a free Visa debit card issuable through kiosks, providing access to over 24,000 ATMs and more than 480,000 POS terminals nationwide via BancNet. Medium SU018
CU025 Robinsons Retail Holdings partnered with GoTyme Bank and Go Rewards to offer a phygital banking and shopping experience, embedding GoTyme Bank into Robinsons retail ecosystems. Medium SU004, SU018
CU026 GoTyme Bank SA operates Customer Hubs staffed with Helpful Humans for in-person support, supplementing its digital app and kiosk channels as a hybrid service model. Medium SU019
CU027 GoTyme Bank SA markets its Visa debit card as usable globally with Apple Pay enabled, positioning the product as a premium banking option with no foreign transaction fees. Medium SU019, SU020
CU028 Tyme Group reported more than 17 million customers across its portfolio as of mid-2025, according to a company news-room announcement. Medium SU010, SU025
CU029 GoTyme Bank Philippines planned to expand into consumer credit products beyond payroll lending as it reached 5.1 million customers in December 2024, targeting scale in credit and investments for 2025. Medium SU005, SU014
CU030 GoTyme Bank Philippines offered MoreTyme BNPL cashback promotions in partnership with Digital Walker and Apple stores, indicating integration with major Philippine retail and tech merchant chains. Medium SU006, SU007
CU031 Visa recognized GoTyme Bank Philippines as having the highest debit payment volume growth, highest active debit card growth, and highest contactless transaction growth for issuing in the Philippines in its 2025 recognition program. Medium SU013
CU032 GoTyme Bank Philippines CEO Nate Clarke cited the Visa #1 debit card milestone as reflecting customer trust in the Banking Made Beautiful proposition and a building block toward becoming the largest and most loved retail bank in the Philippines. Medium SU013
CU033 Both GoTyme SA and GoTyme PH use an assisted in-store kiosk onboarding model that enables account opening in under 5 minutes with immediate Visa debit card issuance, representing the core low-cost customer acquisition mechanic in both markets. High SU001, SU018
CU034 GoTyme Bank Philippines holds a Virtual Asset Service Provider (VASP) license from the Bangko Sentral ng Pilipinas, enabling it to offer crypto products to its customer base. Medium SU014, SU021
CU035 TymeBank/GoTyme SA has one of the highest net promoter scores of all South African retail banks, performing above average across low- and middle-income brackets, per the 2021 Kantar study cited in official communications. Medium SU017, SU001
CU036 GoTyme Bank Philippines was named Best Digital Bank in the Philippines by Forbes for two consecutive years, according to a company news announcement (source page is currently broken/removed). Low SU009
CU037 TymeBank/GoTyme SA's distribution partnership with Pick n Pay, Boxer, and TFG stores encompasses more than 1,000 kiosks and 15,000 retail points across South Africa. High SU001, SU019
CU038 Tyme Group's multi-country banking platform predominantly serves customers who are underbanked or previously excluded from traditional banking services, using the low-cost kiosk and app model to reach the mass market in both South Africa and the Philippines. Medium SU001, SU021
CU039 GoTyme Bank Philippines was targeting profitability by end-2025 as of the December 2024 CEO interview; media reports indicate the bank posted its first profit in Q1 2025, ahead of its original plan. Medium SU014, SU024, SU027
CU040 GoTyme SA's customer acquisition is structurally concentrated in the Pick n Pay/Boxer/TFG retail network; any disruption to those distribution agreements would materially increase CAC and slow net customer additions. Medium SU001, SU016
CR001 TymeBank's FY2025 Annual Financial Statements (audited by PwC) carry a going-concern disclosure noting material uncertainty about the bank's ability to continue operating beyond 31 October 2026. High SR011, SR012
CR002 TymeBank's CET1 ratio was 21.29% as at 30 June 2025, compared to the SARB minimum requirement of approximately 11%, placing it well above the regulatory floor. High SR011, SR012
CR003 TymeBank's credit impairment charge grew 51% year-on-year to R534 million in FY2025, reflecting rapid loan-book scaling rather than deteriorating credit quality in existing vintages. High SR011, SR012
CR004 TymeBank's balance sheet shows cumulative accumulated losses of R7.72 billion as at June 2025, reflecting the investment phase since the bank's 2015 founding. Medium SR012
CR005 Tyme Group has confirmed capital support for TymeBank SA until 31 October 2026 per the FY2025 AFS going-concern note. High SR011, SR012
CR006 Capital support for TymeBank beyond October 2026 is contingent on the completion of the planned NYSE IPO, additional equity raises, or continued shareholder support, per the FY2025 AFS going-concern disclosure. High SR011, SR021
CR007 TymeBank's Pillar III June 2025 disclosure reports net group equity of R2.09 billion, against R7.72 billion in accumulated losses, reflecting the ongoing cash investment in the SA banking franchise. Medium SR012
CR008 Nubank led the December 2024 Series D round with a $150 million check for approximately 10% of Tyme Group, at a $1.5 billion group valuation. Medium SR015, SR016
CR009 Tyme Group had raised approximately $600 million in total capital across all rounds as of December 2024, according to TechCrunch reporting. Medium SR015
CR010 TymeBank's credit impairment charge per active customer was approximately R144 per year, based on the R534 million charge divided across 3.7 million active customers as reported in Pillar III 2025. Medium SR011, SR012
CR011 The SARB's April 2026 registered-banks list confirms GoTyme Bank Limited as an operating South African bank, with Cheslyn Jacobs named as CEO. High SR010, SR013
CR012 The FSCA regulates and supervises TymeBank's market conduct under the Financial Sector Regulation Act (No. 9 of 2017), with a mandate covering fair customer treatment and financial institution integrity. High SR007, SR013
CR013 The National Credit Regulator (NCR) regulates TymeBank's consumer lending activities under the National Credit Act, requiring NCA compliance and regular reporting. Medium SR002
CR014 FICA (Financial Intelligence Centre Act) requires all South African banks including TymeBank to verify customer identities against the Home Affairs National Population Register for AML compliance. High SR014, SR007
CR015 The South African Department of Home Affairs proposed increasing real-time identity-verification fees from 15 cents to R10 per query, effective 1 July 2025. Medium SR014
CR016 TymeBank CEO Coen Jonker called the Home Affairs fee hike 'a crippling blow to financial inclusion and digital progress in South Africa' and said TymeBank was considering legal action to stop its implementation. Medium SR014
CR017 South Africa exited the FATF grey list in October 2023 following improvements to its AML/CFT national framework, removing a systemic sovereign-risk flag for the banking sector. Medium SR001
CR018 The 2021 FATF Mutual Evaluation of South Africa assigned several Partially Compliant (PC) and Non-Compliant (NC) ratings, including on customer due diligence, targeted financial sanctions, and new technologies. Medium SR001
CR019 The BSP issued a Certificate of Authority to GoTyme Bank Corporation on 29 July 2022, confirming compliance with the Philippine Bank Secrecy Act, Anti-Money Laundering Act, Customer Protection Act, Data Protection Act, and an IT Risk Management Framework. High SR008, SR009
CR020 GoTyme Philippines operates a BSP-approved AML and IT Risk Management Framework, meeting the standards required for Philippine digital bank COA certification. Medium SR009, SR008
CR021 TymeBank and GoTyme Philippines run mission-critical services on Amazon Web Services (ECS and EKS), creating a single-provider cloud concentration risk across both operating markets. Medium SR011
CR022 The GoTyme South Africa app (version 1.6.0) went live in January 2026 with Apple Pay in a phased rollout, indicating an ongoing app migration from TymeBank infrastructure to the GoTyme platform. Medium SR013
CR023 As of May 2026, the GoTyme SA rebrand remains in a phased migration phase, with the TymeBank brand being progressively replaced, creating customer communication and product-migration execution risk. Medium SR013, SR018
CR024 TymeBank's branchless, mass-market model depends fundamentally on affordable real-time identity verification via the South African Home Affairs National Population Register for FICA compliance. High SR014, SR007
CR025 Retail Capital, TymeBank's SME sub-brand, has deployed R9.5 billion in merchant cash advances to small business customers annually. Medium SR011
CR026 Retail Capital's SME merchant cash advance portfolio represents a concentration in the South African small-business sector, where default rates can spike during macroeconomic downturns faster than bank impairment models adjust. Medium SR011, SR003
CR027 TymeBank's GitHub organisation has no public repositories, providing no external signal on code quality, dependency management, or security-hygiene practices. Medium SR013
CR028 Tyme Group has not publicly disclosed its core banking vendor or underlying ledger technology stack in any company, investor, or regulatory communication reviewed. Medium SR013, SR016
CR029 GoTyme Philippines operates a BSP-verified IT Risk Management Framework meeting anti-money laundering, data protection, and customer protection requirements under Philippine banking law. Medium SR009
CR030 AWS concentration in a single cloud provider means a regional AWS outage in Sub-Saharan Africa or Asia-Pacific could simultaneously affect both TymeBank SA and GoTyme Philippines operations. Medium SR011, SR024
CR031 Capitec publicly supported the Home Affairs fee hike initiative, which TymeBank CEO Coen Jonker characterised as potentially designed to weaken fintech competitors more reliant on real-time FICA verification. Medium SR014
CR032 Capitec Bank reported a 23% profit increase in FY2026, widening the profitability gap relative to TymeBank which still reported a net loss for FY2025. Medium SR023
CR033 GoTyme Philippines faces competition from GCash (Mynt) and Maya Bank; GCash had active IPO speculation in 2026, signalling its investors' confidence and capital depth as a competitive threat. Medium SR031, SR022
CR034 Philippine digital bank deposits reached PHP 139 billion in 2025; GoTyme Bank's PHP 40+ billion deposit base represents approximately 29% of the sector, competing against entrenched players. Medium SR022, SR025
CR035 TymeBank aims to become one of the top 3 South African banks by 2028, which would require gaining significant deposit and revenue market share from incumbents such as Absa, Standard Bank, Nedbank, and FNB. Medium SR017
CR036 GoTyme Philippines had 6.1+ million customers and PHP 40+ billion in deposits by end 2025, but these scale metrics do not yet translate to profitability at the group consolidated level. Medium SR019, SR025
CR037 African Rainbow Capital retained approximately 40% of Tyme Group following the December 2024 Series D, making it the dominant shareholder and primary capital-support provider. Medium SR015, SR020
CR038 Nubank holds approximately 10% of Tyme Group following the Series D, providing strategic partnership value but also introducing a second large shareholder with potentially different return-timeline priorities. Medium SR015, SR027
CR039 Tyme Group Pte Ltd is incorporated in Singapore, with principal operating banks in South Africa and the Philippines and a technology engineering entity (TymeX) in Vietnam, creating a multi-jurisdictional holding structure. Medium SR016, SR013
CR040 The South African and Philippine banks operate under separate regulatory relationships with distinct capital requirements, conduct obligations, and supervisory bodies, complicating group-level consolidated oversight. Medium SR010, SR008
CR041 No full post-Series D cap table has been publicly disclosed by Tyme Group, preventing independent verification of minority shareholder rights, anti-dilution provisions, or board control triggers. Medium SR015, SR016
CR042 Tyme Group CEO David Pfaff has a limited public profile with minimal independent media coverage of his track record, creating a key-person opacity risk at the group executive level. Low SR016
CR043 GoTyme Philippines depends on the Gokongwei Group (JG Summit, Robinsons Retail) as its primary distribution partner and co-owner in the Philippine JV structure. Medium SR028
CR044 South Africa faces structural economic challenges including unemployment above 30%, fiscal consolidation pressures, and a sovereign debt trajectory highlighted in the IMF's February 2026 Article IV consultation. Medium SR003, SR004
CR045 BSP has been actively evolving digital bank regulatory requirements in the Philippines; capital requirement changes could necessitate additional capital contributions from JV partners including the Gokongwei Group. Medium SR008, SR024
CV001 Tyme Group raised $250 million in a Series D round in December 2024, achieving a post-money valuation of $1.5 billion. High SV009, SV010, SV016
CV002 The Series D was led by Nubank (Nu Holdings), which invested $150 million for approximately 10 percent of Tyme Group. High SV009, SV010
CV003 M&G Catalyst invested $50 million and existing shareholders invested $50 million alongside Nubank in the Series D. High SV010, SV009
CV004 Tyme Group's total capital raised reached approximately $600 million as of December 2024. Medium SV009, SV018
CV005 African Rainbow Capital retained approximately 40 percent ownership in Tyme Group after the Series D. Medium SV009, SV013
CV006 TymeBank achieved its first profitable month in December 2023, announced January 2024. High SV012, SV019, SV015
CV007 TymeBank SA generated R3.11 billion total revenue in FY2025 (year ended June 2025), sustaining profitability. High SV016, SV017
CV008 TymeBank SA's CET1 ratio was 21.29 percent as of June 2025, well above SARB minimum requirements. High SV017, SV016
CV009 GoTyme Philippines had 5.1 million customers and PHP24 billion in deposits by end of 2024. Medium SV020, SV022
CV010 GoTyme Philippines is targeting profitability by end of 2026. Medium SV022, SV023
CV011 Tyme Group is targeting a NYSE IPO by 2028 with a secondary listing in South Africa, per management statements reported in press. Medium SV009, SV031
CV012 Tyme Group's pre-Series C raise in May 2023 disclosed a revenue run-rate above $100 million annualized. Medium SV011, SV018
CV013 BII's investment page listed the Tyme Bank investment as exited as of December 2025. Medium SV026
CV014 Tyme Group investors include ARC, Nubank, M&G Catalyst, Norrsken22, Blue Earth, Apis, Tencent, Gokongwei Group, and British International Investment. Medium SV010, SV007
CV015 TymeBank SA had 9.6 million total customers and 3.5 million active users as of June 2024 per Pillar III disclosure. High SV015, SV014
CV016 TymeBank SA is regulated by the South African Reserve Bank and is listed as GoTyme Bank Limited in the SARB April 2026 registered banks list. Medium SV027
CV017 Nu Holdings (Nubank) traded at approximately $59.75 billion market capitalization on NYSE as of May 19, 2026. High SV001, SV004
CV018 Nubank's trailing P/E ratio was approximately 18.9× as of May 2026 per Yahoo Finance data. Medium SV001
CV019 Nubank serves over 110 million customers across Brazil, Mexico, and Colombia; revenue was $8.03 billion in 2023. High SV002, SV008
CV020 Revolut was valued at $75 billion in a private round in November 2025. Medium SV003
CV021 Moniepoint raised $110 million at approximately $1 billion valuation in a Series C round in October 2024. Medium SV006
CV022 Maya Bank (formerly PayMaya) reported PHP1.7 billion net income in 2025, demonstrating that Philippine digital bank economics can be profitable. Medium SV022, SV023
CV023 Philippine digital bank deposits reached nearly PHP139 billion in 2025, indicating a growing competitive deposit pool. Medium SV022
CV024 GSMA's State of the Industry Report 2024 on Mobile Money reports 1.75 billion registered mobile money accounts globally and $1.68 trillion in transactions in 2023. Medium SV005
CV025 The fastest growth in mobile money is concentrated in Sub-Saharan Africa and Southeast Asia — precisely where Tyme operates. Medium SV005
CV026 Nu Holdings filed its 2025 annual 20-F with the SEC on April 8, 2026, confirming ongoing full-year profitability and growth. Medium SV004
CV027 Nubank's market cap of ~$60 billion implies approximately $543 per customer at 110 million customers — roughly 5× the $100 per customer implied by Tyme's $1.5B valuation at 15 million customers. Medium SV001, SV008, SV025
CV028 Tyme Group's Nubank partnership agreement includes Nubank providing expertise in data analytics, credit risk management, product development, and marketing. Medium SV010
CV029 M&G Catalyst's investment in Tyme is described as impact-driven, focused on financial inclusion in underserved markets. Medium SV010
CV030 Tyme Group's total customers exceeded 17 million by June 2025 per company communications. Medium SV025, SV024
CV031 Tyme Group's pre-Series C raise of $77.8 million in May 2023 came from Norrsken22 and Blue Earth Capital as new investors. Medium SV018, SV011
CV032 Tyme management threatened legal action against Home Affairs over proposed identity-verification fee increases in June 2025. Medium SV032
CV033 TymeBank South Africa is undergoing a rebrand to GoTyme Bank South Africa, with the consumer-facing site already live at gotyme.co.za as of May 2026. Medium SV029, SV031
CV034 In the bull scenario, a 2028 NYSE IPO with 30M+ customers and group revenues of $600-700M at 5-8× revenue multiple implies $3.0-5.6B market cap — 2-4× on the $1.5B Series D entry. Low SV001, SV009, SV011
CV035 In the base scenario, a 2028-2029 IPO with 22-25M customers at 4-6× revenue on $400-500M group revenues implies $1.6-3.0B market cap — 1-2× on the Series D entry. Medium SV009, SV016, SV020
CV036 In the bear scenario, IPO is deferred beyond 2030, GoTyme PH fails break-even, and group revenues reach only $200-300M at 2-3× multiple, implying $400-900M — a 0.3-0.6× outcome for Series D investors. Low SV009, SV032, SV022
CV037 At a 5× P/S multiple on $300M group revenue, Tyme would be priced at break-even relative to its $1.5B Series D valuation — illustrating the minimum revenue needed for par return. Medium SV001, SV016
CV038 GoTyme Philippines is the critical swing variable: break-even in 2026 supports the bull and base cases; failure to achieve break-even by 2027 validates the bear case. Medium SV022, SV028
CV039 The Nubank trajectory suggests a 4-year path from 10M customers to $25B pre-IPO valuation and 110M customers to $60B market cap — a scale curve that Tyme would need to replicate partially to deliver bull-case returns. Low SV002, SV008, SV001
CV040 Multiple compression risk is material: public fintech P/S multiples contracted 50-70% from the 2021 peak to 2023 trough, and a repeat compression between 2024 and 2028 would impair the exit valuation. Medium SV001, SV003
CV041 If ARC or Nubank conducts a secondary transaction at an implied group valuation below $1.2 billion, it would signal that lead investors do not expect recovery to the $1.5 billion mark. Medium SV013, SV007
CV042 Home Affairs identity verification fee increases, if implemented, could raise TymeBank's customer acquisition cost by 20-30%, compressing unit economics and slowing the growth trajectory. Medium SV032
CV043 The absence of consolidated group-level audited financials is the single largest information gap preventing a high-confidence investment recommendation. High SV014, SV016, SV025
CV044 The post-Series D cap table, including liquidation preferences, anti-dilution provisions, and drag-along rights, is not publicly disclosed and must be obtained for a complete return analysis. High SV010, SV009
CV045 Tyme Group's IFC and development-finance investor base (BII, Blue Earth) provides validation of the impact thesis but does not substitute for financial diligence on group-level economics. Medium SV030, SV026
CV046 GoTyme Bank Philippines operates under BSP digital banking licence and is subject to Philippine regulatory oversight, adding a separate governance and compliance layer to the group. Medium SV028, SV023
CV047 A pre-IPO bridge funding round at $2.0-2.5B valuation is plausible if Tyme accelerates new market entry (Vietnam, Indonesia) before 2028, which would dilute Series D investors by an unknown amount. Low SV009, SV025
CV048 Tyme Group's SA rebrand to GoTyme is operationally in progress as of May 2026; completion in H1 2026 is management target, but a brand transition creates short-term customer experience risk. Medium SV031, SV029
Sources
IDPublisherTitleQuote
SO001 Tyme The fastest-growing digital banking group in emerging markets
SO002 Tyme Tyme secures new international investors in latest capital raise, with more to come
SO003 Tyme Tyme Group Named to TIME's 100 Most Influential Companies of 2025
SO004 GoTyme Bank South Africa Open a bank account for free | GoTyme Bank | South Africa
SO005 TymeBank TymeBank reaches profitability in under five years
SO006 Tyme Bank Limited Tyme Bank Limited Annual Financial Statements for the year ended 30 June 2024
SO007 TymeBank Basel Pillar III Disclosure as at 30 June 2024
SO008 TymeBank Basel Pillar III Disclosure as at 30 June 2025
SO009 GoTyme Bank PH GoTyme Bank | About Us
SO010 GoTyme Bank PH GoTyme Bank BSP Certificate of Authority
SO011 JG Summit Holdings GoTyme Bank, Visa & BancNet Form Partnership to Uplift the Country's Digital Economy
SO012 Robinsons Retail Holdings Robinsons Retail partners with GoTyme, Go Rewards for phygital shopping experience
SO013 ABS-CBN News Gokongwei Group launches digital bank GoTyme
SO014 ABS-CBN News GoTyme eyes credit products as it hits 5 million customer mark
SO015 BusinessWorld GoTyme Bank reaches 5.1 million customers, P24 billion in deposits
SO016 Visa Philippines GoTyme Bank reach #1 Visa debit card milestone through unprecedented growth
SO017 TechCrunch South African challenger bank TymeBank raises $77.8M from Norrsken22 and Blue Earth Capital
SO018 TechCrunch African digital bank Tyme raises $250M round led by Nubank at $1.5B valuation
SO019 British International Investment Tyme Bank Limited - Investment 01
SO020 Blue Earth Capital BlueEarth partners with Apis Partners to support Tyme Group
SO021 African Rainbow Capital Media Release – Financial Results for the year ended 30 June 2024
SO022 TechCentral TymeBank is getting a new name
SO023 TechCentral TymeBank may head to court in acrimonious fight with home affairs
SO024 South African Reserve Bank Locally Controlled Banks as at 28 April 2026
SO025 Bangko Sentral ng Pilipinas Circular Letter CL-2022-066: GoTyme Bank Corporation – Establishment and Commencement of Operations
SO026 Bangko Sentral ng Pilipinas Directory of Banks and Non-Bank Financial Institutions
SO027 Financial IT Tyme Raises $77.8M to Fuel Global Expansion
SM001 South African Reserve Bank The South African Reserve Bank releases Roadmap towards inclusive digital payments
SM002 South African Reserve Bank South African Reserve Bank Payments Study Report Launch
SM003 GSMA Driving Digital Transformation of the Economy in South Africa
SM004 FinMark Trust Data portal for South Africa
SM005 World Bank Financial Inclusion in Sub-Saharan Africa
SM006 International Monetary Fund Financial Access Survey
SM007 Bank for International Settlements Lesetja Kganyago: Paradigm shift - the future of payments in South Africa
SM008 Boston Consulting Group Beyond Payments: Unlocking Africa’s Second FinTech Wave
SM009 Statistics South Africa Key Findings | Statistics South Africa
SM010 Bangko Sentral ng Pilipinas 2024 Status of Digital Payments in the Philippines
SM011 Bangko Sentral ng Pilipinas BSP Digital Payments Transformation Roadmap Report
SM012 Bangko Sentral ng Pilipinas 2025 Consumer Finance and Inclusion Survey
SM013 BusinessWorld Financial account ownership among Filipinos at 50% — BSP
SM014 Philippine Information Agency BSP survey shows gains in youth and women's financial access, formal lending, financial literacy
SM015 GSMA The Mobile Economy Asia Pacific 2025
SM016 World Bank Global Findex database | DataBank
SM017 World Bank G20 Financial Inclusion Indicators | DataBank
SM018 DataReportal Digital 2026: South Africa
SM019 Deloitte 2026 banking and capital markets outlook
SM020 BankservAfrica Insights
SM021 Payment Association of South Africa Home - Payment Association of South Africa (PASA)
SM022 Ozow The R30-Billion Cost of Cash in South Africa
SM023 TechCentral Cash addiction is costing South Africa billions
SM024 Open Data Philippines Open Data Philippines
SM025 South African Reserve Bank Statistics
SP001 GoTyme Bank South Africa GoTyme Bank Reaches Profitability in Under Five Years
SP002 TechCrunch South African challenger bank TymeBank raises $77.8M from Norrsken22 and Blue Earth Capital
SP003 British International Investment Tyme Bank Limited - Investment 01
SP004 PwC South Africa - Major banks analysis | March 2026
SP005 CNBC Africa / Reuters South Africa's Capitec Bank reports jump in H1 profit, active customers
SP006 CNBC Africa / Reuters South Africa's Capitec Bank reports 23% rise in FY profit
SP007 Discovery Bank One million strong: Discovery Bank hits a major milestone!
SP008 Discovery Bank Banking fees guide - Discovery Bank Transaction Account Black
SP009 Moneyweb Discovery Bank now has a million clients
SP010 uree Best SME Banks in South Africa (2026): Full Comparison of All Major Banks + Pros & Cons
SP011 Fintech News Philippines GoTyme Bank and Its Remarkable Journey Towards Profitability
SP012 GoTyme Bank PH Help Center | GoTyme Bank PH
SP013 The Philippine Star Digital banks dominate Forbes’ best Philippines banks
SP014 INQUIRER.net Philippine digital bank deposits reached nearly P139B in 2025
SP015 INQUIRER.net Bright spot for PLDT group: Maya nets P1.7B in 2025
SP016 The Philippine Star Majority of Maya Bank customers from regional areas
SP017 UnGeek Maya scores three-peat as Best Digital Bank in the Philippines
SP018 GCash About Us
SP019 INQUIRER.net GCash IPO buzz heats up as operator splits stock
SP020 GuidePH GCash vs. Maya: Which E-Wallet Should You Use in 2026?
SP021 FinMerkado Digital Savings Pods Philippines 2026: The High-Yield Apps Outperforming T-Bills
SP022 Rappler GCash, Maya IPOs in 2026? What this means for potential investors
SP023 Mynt / GCash Newsroom
SP024 Tyme Group Who We Are
SP025 Tyme Group Tyme Group named to Time’s 100 Most Influential Companies of 2025
SI001 TymeBank Limited TymeBank Limited Annual Financial Statements for the Year Ended 30 June 2025 Revenue climbed 29% to R3.1 billion, supported by growing net interest income and diversified fee streams. Loss before tax narrowed by 32% to R226 million. Tyme Group has confirmed that such support will remain in place until 31 October 2026.
SI002 Tyme Group Latin America's Nubank Leads Newly Minted Unicorn Tyme's Capital Raise Tyme Group's USD 250 million Series D investment round, which values the company at USD 1.5 billion, led by Nubank, the world's largest digital bank by number of customers.
SI003 GoTyme (South Africa) GoTyme Personal Banking — Products and Rates
SI004 GoTyme (South Africa) GoTyme Business Banking — Business Advance and Products
SI005 Tyme Group TymeBank's Transaction Charges Continue to Be the Lowest in the Market The Solidarity Research Institute's independent research confirmed that TymeBank's transaction costs are between 30% and 50% lower than those of the major banks.
SI006 Tyme Group TymeBank Empowers Spaza Shops and Informal Traders Through Financial Services
SI007 GoTyme Bank Philippines GoTyme Bank Philippines — News and Press Releases
SI008 Fin24 TymeBank Poised for Historic Profitability 2026
SI009 Hellopeter TymeBank Customer Reviews — Hellopeter
SI010 TymeBank Limited TymeBank Basel Pillar III Regulatory Disclosure — 30 June 2025 Total assets: R11.09B; CET1 ratio: 21.29%; Customer deposits: R7.66B; Risk-weighted assets: R5.36B.
SI011 TymeBank Limited TymeBank Basel Pillar III Regulatory Disclosure — June 2024 CET1 ratio: 22.01%; Risk-weighted assets: R3.67B; Leverage ratio: 10.16%.
SI012 TymeBank Limited TymeBank Limited Annual Report for the Year Ended 30 June 2024 Revenue +68% to R2.41b; Cost-to-income ratio improved from 169% to 99%; Loss before tax -65% to R0.33b.
SI013 TymeBank TymeBank Achieves Major Financial Milestone: Reaches Profitability in Under Five Years TymeBank reached its first profitable month in December 2023, becoming the first digital bank to reach breakeven in South Africa and Africa.
SI014 TechCrunch Nubank Leads $250M Round in African Digital Bank Tyme at $1.5B Valuation Tyme has raised about $600 million in total to date; it had $400 million in combined customer deposits and $600 million in SME financing; ARC retains approximately 40% stake; IPO planned NYSE by 2028.
SI015 African Rainbow Capital ARC Media Release: Financial Results for the Year Ended 30 June 2024 TymeBank approaching breakeven milestone; GoTyme Philippines reached 3.6M customers in 18 months.
SI016 Tyme Group Tyme Secures New International Investors in Latest Capital Raise
SI017 TechCrunch South African Challenger Bank TymeBank Raises $77.8M from Norrsken22 and Blue Earth Capital
SI018 British International Investment BII Investment: Tyme Bank Limited
SI019 GoTyme Bank Philippines GoTyme Bank — About Us
SI020 BusinessWorld Online GoTyme Bank Reaches 5.1 Million Customers, P24 Billion in Deposits GoTyme Bank reached 5.1 million customers and PHP 24 billion in deposits.
SI021 GoTyme Bank Philippines GoTyme Bank BSP Certificate of Authority
SI022 South African Reserve Bank (Prudential Authority) SA Registered Financial Banks and Representative Offices — April 2026
SI023 Bangko Sentral ng Pilipinas BSP Circular Letter CL-2022-066: Digital Banks
SI024 TymeBank TymeBank South Africa — Official Website
SI025 Tyme Group Tyme Group — Who We Are
SI026 Philippine Daily Inquirer (Business) GoTyme Bank Eyes Profitability in 2026, Plans to Expand Product Lineup
SE001 Tyme Tyme
SE002 Tyme News Room
SE003 Tyme TymeX
SE004 Amazon Web Services TymeX Case Study
SE005 ITWeb TymeBank, running on AWS, proves fully digital banking is profitable, transformative
SE006 GoTyme Bank South Africa Open a bank account for free | GoTyme Bank | South Africa. T's & C's Apply. Free Banking
SE007 GoTyme Bank South Africa GoalSave | Open a GoalSave Savings Account | GoTyme Bank
SE008 GoTyme Bank South Africa Fixed Deposit Account | Apply Now | GoTyme Bank
SE009 GoTyme Bank South Africa Affordable Personal Loans in South Africa | GoTyme Bank
SE010 GoTyme Bank South Africa GoTyme for Business | Business Funding, Community & Payments in South Africa
SE011 GoTyme Bank South Africa iKhokha Card Machines & Payments | GoTyme for Business
SE012 GoTyme Bank South Africa GoTyme for Business | Security & Fraud Protection
SE013 TymeBank GoTyme Bank Reaches Profitability in Under Five Years
SE014 Moneyweb TymeBank completes rebrand to GoTyme Bank
SE015 TechCentral TymeBank is getting a new name
SE016 TechCentral TymeBank may head to court in acrimonious fight with home affairs
SE017 South African Reserve Bank Locally Controlled Banks as at 28 April 2026
SE018 Bangko Sentral ng Pilipinas Circular Letter CL-2022-066: GoTyme Bank Corporation – Establishment and Commencement of Operations
SE019 GoTyme Bank Philippines Fastest-Growing Digital Bank in the Philippines
SE020 GoTyme Bank Philippines About Us
SE021 GoTyme Bank Philippines Save And Invest Philippines | GoTyme Bank PH
SE022 GoTyme Bank Philippines Send Money Online Philippines | GoTyme Bank PH
SE023 GoTyme Bank Philippines Payment Options and Deals | GoTyme Bank PH
SE024 GoTyme Bank Philippines Crypto | GoTyme Bank PH
SE025 GoTyme Bank Philippines Emails and Notifications
SE026 JG Summit Holdings GoTyme Bank, Visa & BancNet Form Partnership to Uplift the Country's Digital Economy
SE027 Visa Philippines GoTyme Bank reach #1 Visa debit card milestone through unprecedented growth
SE028 GitHub TymeBank - Overview
SE029 Google Play GoTyme Bank | South Africa – Apps on Google Play
SE030 Apple App Store GoTyme Bank | South Africa App - App Store
SE031 IFC Digital Finance
SE032 Launch Base Africa From Kiosks to Cloud: The Tech Stack That Made GoTyme Bank Africa’s First Profitable Neobank
SU001 GoTyme Bank South Africa (formerly TymeBank) GoTyme Bank Reaches Profitability in Under Five Years The bank is now one of the leading unsecured merchant funders to SMEs in South Africa. TymeBank now funds over 50,000 businesses with ~R9.5 billion of working capital.
SU002 Retail Capital (GoTyme SA) GoTyme for Business — Business Funding, Payments and Community for Entrepreneurs A GoTyme Business Advance puts up to R5 million in your hands fast, without the red tape of a traditional loan.
SU003 GoTyme Bank South Africa GoTyme for Business — Home Flex for Business, your free app and digital community powered by GoTyme Bank, connects over 50,000 South African founders.
SU004 Robinsons Retail Holdings Robinsons Retail partners with GoTyme, Go Rewards for phygital shopping experience
SU005 ABS-CBN News GoTyme eyes credit products as it hits 5.1 million customers
SU006 GoTyme Bank Philippines GoTyme Bank MoreTyme x Digital Walker Group 100% Fee Cashback Promo
SU007 GoTyme Bank Philippines GoTyme Bank MoreTyme Apple Exclusive Fee Cashback Promo
SU008 GoTyme Bank South Africa Disclosures — GoTyme Bank South Africa
SU009 GoTyme Bank Philippines GoTyme Bank Named Best Digital Bank in the Philippines by Forbes for Second Year Running
SU010 Tyme Group Tyme Group Reports Over 17 Million Customers and Continues Rapid Growth
SU011 GoTyme Bank Philippines GoTyme Bank Hits 6 Million Customers Milestone
SU012 HelloPeter TymeBank reviews and ratings — HelloPeter consumer complaints platform
SU013 Visa Philippines GoTyme Bank reach #1 Visa debit card milestone through unprecedented growth GoTyme Bank, which now has more than 8 million Visa debit card users nationwide, reports significant growth in active debit usage in 2025, significantly outpacing industry benchmarks.
SU014 BusinessWorld GoTyme Bank reaches 5.1 million customers, P24 billion in deposits We're now at 5.1 million customers. We will end the year at about 5.3 million customers. We're super thankful for the big adoption and loyalty.
SU015 GoTyme Bank South Africa (TymeBank) TymeBank Basel Pillar III Disclosure — June 2025
SU016 Tyme TymeBank Empowers Spaza Shops TymeBank has partnered with Khona La Local Stores to empower local businesses in Daveyton, Ekurhuleni with an affordable solution that makes it easy for customers to make cashless payments.
SU017 Tyme TymeBank's transaction charges continue to be the lowest in the market A recent customer study by data analytics and brand consulting company Kantar in 2021 revealed that customers joined TymeBank for: No bank charges; User-friendly banking app; Convenience of withdrawing at Pick n Pay and Boxer stores.
SU018 JG Summit Holdings GoTyme Bank, Visa and BancNet Form Partnership to Uplift the Country's Digital Economy GoTyme Bank is a joint venture of Tyme, a multi-country digital banking group, with the Gokongwei Group's Robinsons Bank, Robinsons Land Corporation, and Robinsons Retail Holdings.
SU019 GoTyme Bank South Africa Open a bank account for free — GoTyme Bank South Africa
SU020 Apple App Store GoTyme Bank South Africa — App Store
SU021 GoTyme Bank Philippines About Us — GoTyme Bank Philippines
SU022 GoTyme Bank South Africa GoTyme Bank South Africa — Official Website
SU023 GoTyme Bank Philippines GoTyme Bank Philippines — Official Website
SU024 BusinessWorld GoTyme Bank eyes profitability in 2025
SU025 Tyme Group Tyme Newsroom — Latest News and Announcements
SU026 Google Play Store GoTyme Bank South Africa — Google Play Store
SU027 Inquirer Business GoTyme Bank eyes profitability in 2026, plans to expand product lineup
SU028 Fintech News Philippines GoTyme Bank Philippines — Overview and Growth
SR001 Financial Action Task Force (FATF) South Africa — FATF Compliance Ratings and Mutual Evaluation 2021 South Africa Mutual Evaluation - 2021: R.1 (Assessing risk) PC, R.6 (Targeted financial sanctions) NC — several Partially Compliant and Non-Compliant ratings prior to grey-list exit.
SR002 National Credit Regulator (NCR) National Credit Regulator — Home and Consumer Credit Information
SR003 World Bank Group South Africa — Country Overview
SR004 International Monetary Fund South Africa and the IMF — Country Page The last Article IV Executive Board Consultation was on February 9, 2026.
SR005 Competition Commission of South Africa About Us — The Competition Commission
SR006 Southern African Legal Information Institute (SAFLII) South Africa: South Gauteng High Court, Johannesburg — Case Index Database last updated: 20 May 2026. Number of decisions: 10750.
SR007 Financial Sector Conduct Authority (FSCA) FSCA — Regulatory and Enforcement Overview The FSCA regulates and supervises the market conduct of financial institutions in South Africa under section 57 of the Financial Sector Regulation Act (No. 9 of 2017).
SR008 Bangko Sentral ng Pilipinas (BSP) Circular Letter CL-2022-066 — GoTyme Bank Corporation: Establishment and Commencement of Operations The Certificate of Authority to Operate as a digital bank was signed by the Bangko Sentral Governor on 29 July 2022. The Bank started its operations on 1 August 2022.
SR009 GoTyme Bank Corporation (Philippines) GoTyme Bank BSP Certificate of Authority GoTyme Bank was awarded its Certificate of Authority to operate as a digital bank by the Bangko Sentral ng Pilipinas (BSP) last July 29, 2022. This signifies that the BSP has already reviewed GoTyme Bank's processes and infrastructure and deemed them compliant with all of BSP's regulations including the Bank Secrecy Act, Anti-Money Laundering Act, Customers Protection Act, Data Protection Act and a robust IT Risk Management Framework.
SR010 South African Reserve Bank (SARB) Locally Controlled Banks as at 28 April 2026
SR011 TymeBank Limited TymeBank Limited Annual Financial Statements 2025 (Signed) Material uncertainty exists beyond 31 October 2026, contingent on the completion of the planned NYSE IPO, additional capital raises, or continued shareholder support.
SR012 TymeBank Limited TymeBank Basel Pillar III Disclosure — June 2025
SR013 GoTyme Bank GoTyme Bank — Disclosures Page
SR014 TechCentral TymeBank may head to court in acrimonious fight with Home Affairs TymeBank CEO Coen Jonker described the price hikes as 'a crippling blow to financial inclusion and digital progress in South Africa' and was considering legal action.
SR015 TechCrunch Nubank leads $250M round in African digital bank Tyme at $1.5B valuation TechCrunch reported total capital raised of nearly $600 million and African Rainbow Capital retaining roughly 40% ownership.
SR016 Tyme Group Tyme Group Raises $250 Million Series D at $1.5 Billion Valuation
SR017 TechCentral TymeBank aims to be among SA top 3 banks
SR018 Fin24 TymeBank poised for historic profitability — 2026
SR019 Business World Online GoTyme Bank posts first profit in Q1 2025
SR020 African Rainbow Capital ARC Media Release — Financial Results for the Year Ended 30 June 2025
SR021 TechCentral TymeBank targets IPO on New York Stock Exchange by 2028
SR022 Business Inquirer PH digital bank deposits reached nearly PHP 139B in 2025
SR023 CNBC Africa South Africa's Capitec Bank reports 23% rise in FY profit
SR024 Bank for International Settlements Global Systemically Important Banks — Revised Assessment Framework (Consultative Document)
SR025 Business World Online GoTyme Bank eyes PHP 50 billion in deposits by end 2026
SR026 International Finance Corporation (IFC) IFC: Digital Banking — Tyme Group Story
SR027 Nubank (Nu Holdings) Nu Holdings Q4 and Full Year 2024 Results
SR028 JG Summit Holdings JG Summit Holdings 2024 Annual Report
SR029 Tyme Group Tyme Group Reports Over 17 Million Customers and Continues Rapid Growth
SR030 Discovery Bank Discovery Bank Now Has a Million Clients
SR031 Rappler GCash, Maya IPO in 2026 — Finterest Report
SV001 Yahoo Finance Nu Holdings Ltd. (NU) Stock Price, News, Quote and History Market Cap (intraday) 59.751B; PE Ratio (TTM) 18.91; 52 Week Range 11.71 - 18.98
SV002 Wikipedia Nubank — Wikipedia Nu Holdings Ltd; NYSE: NU; serving 110 million customers; Revenue US$8.03 billion (2023)
SV003 Wikipedia Revolut — Wikipedia It was valued at $75 billion in November 2025
SV004 U.S. Securities and Exchange Commission EDGAR Filing Documents for Nu Holdings 20-F (Annual Report 2025) 20-F Annual and transition report of foreign private issuers; Period of Report 2025-12-31; Filing Date 2026-04-08
SV005 GSMA State of the Industry Report on Mobile Money 2024 State of the Industry Report on Mobile Money 2024; 1.75 billion registered mobile money accounts globally
SV006 Wikipedia Moniepoint Inc. — Wikipedia Moniepoint raised $110 million in Series C funding at $1 billion valuation in October 2024
SV007 African Rainbow Capital TymeBank — African Rainbow Capital investment portfolio TymeBank in strategic partnership with TFG; ARC's long-term investment in Tyme Group
SV008 Nubank / Nu Holdings About Nu — Nubank international Nu is one of the world's largest digital financial services platforms, serving over 110 million customers
SV009 TechCrunch Nubank leads $250M round in African digital bank Tyme at $1.5B valuation Tyme Group has secured $250 million in a Series D round, pushing its valuation to $1.5 billion; led by Nu Holdings which invested $150 million for a 10% stake
SV010 Tyme Group Latin America's Nubank leads newly minted unicorn Tyme's capital raise Tyme Group has now also firmly achieved unicorn status after securing a total of US$250 million in funding for a total valuation of US$1.5 billion
SV011 Tyme Group Tyme secures new international investors in latest capital raise Revenue run rate above $100 million; onboarding above 300,000 customers per month
SV012 TymeBank TymeBank achieves major financial milestone — reaches profitability in under five years TymeBank reached profitability for the first time in December 2023
SV013 African Rainbow Capital Media Release — Financial Results for the year ended 30 June 2024 African Rainbow Capital FY2024 results; Tyme Group is a core portfolio holding
SV014 TymeBank Limited TymeBank Limited Annual Report 2024 TymeBank Limited Annual Report 2024; audited statutory accounts
SV015 TymeBank Limited TymeBank Basel Pillar III Disclosure June 2024 TymeBank 9.6M total customers; 3.5M active users; Pillar III June 2024
SV016 TymeBank Limited TymeBank Limited Annual Financial Statements 2025 TymeBank Limited AFS FY2025; R3.11B total revenue; sustained profitability
SV017 TymeBank Limited TymeBank Basel Pillar III Disclosure June 2025 CET1 ratio 21.29%; capital adequacy well above SARB minimums
SV018 TechCrunch South African challenger bank TymeBank raises $77.8M from Norrsken22 and Blue Earth Capital TymeBank raises $77.8M; total capital to ~$350M; 300,000 customers per month onboarded
SV019 GoTyme / TymeBank TymeBank achieves major financial milestone — profitability in under five years TymeBank reaches profitability for first time in December 2023
SV020 BusinessWorld Online GoTyme Bank reaches 5.1 million customers, PHP24 billion deposits GoTyme Bank reaches 5.1 million customers and PHP24 billion in deposits by end 2024
SV021 Fin24 TymeBank poised for historic profitability in 2026 TymeBank poised for historic profitability milestone for full financial year 2026
SV022 Business Inquirer GoTyme Bank eyes profitability in 2026, plans to expand product lineup GoTyme Bank eyes profitability in 2026; plans to expand its product lineup
SV023 Fintech News Philippines GoTyme Bank Philippines — Fintech News Philippines GoTyme Bank Philippines overview; BSP-licensed digital bank; Gokongwei partnership
SV024 Tyme Group Tyme Group — News Room
SV025 Tyme Group Who We Are — Tyme Group 15 million customers across Africa and Southeast Asia
SV026 British International Investment Tyme Bank Limited investment — British International Investment BII investment page listed as exited as of December 2025
SV027 South African Reserve Bank South African Registered Banks List — SARB Prudential Authority GoTyme Bank Limited listed as registered bank; Cheslyn Jacobs chief executive officer
SV028 GoTyme Bank Philippines About Us — GoTyme Philippines
SV029 GoTyme Bank South Africa GoTyme Bank South Africa — Business Banking
SV030 International Finance Corporation Digital Finance — IFC IFC invests in financial inclusion and digital finance across emerging markets
SV031 TechCentral TymeBank is getting a new name TymeBank is getting a new name; rebrand to GoTyme underway
SV032 TechCentral TymeBank may head to court over Home Affairs TymeBank considering legal action over Home Affairs identity verification fee increases that would raise acquisition costs